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      Public AdministrationRemove Public Administration →

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      • March 2007 (Revised October 2008)
      • Case

      The Vancouver 2010 Olympics

      By: Anita Elberse, Catherine Anthony and Joshua Callahan
      It is February 2007, exactly three years before Vancouver hosts the 2010 Winter Olympics. Judy Rogers, City Manager for the City of Vancouver and a member of the Board of Directors for Vancouver's Organizing Committee (VANOC), is keen to ensure the Games will have a... View Details
      Keywords: Globalized Markets and Industries; Social Marketing; Business and Government Relations; Business and Stakeholder Relations; Conflict and Resolution; Sports; Public Administration Industry; Public Administration Industry; Vancouver
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      Elberse, Anita, Catherine Anthony, and Joshua Callahan. "The Vancouver 2010 Olympics." Harvard Business School Case 507-049, March 2007. (Revised October 2008.)
      • January 2007 (Revised April 2007)
      • Background Note

      Note on Lobbying

      By: Felix Oberholzer-Gee, Libby Cantrill and Patricia Wu
      Describes how companies engage the political and legal system and the rules and ethics associated with doing so. Focuses on the U.S. political and legal system, but also seeks to familiarize readers with lobbying norms and structures in the European Union and Japan. View Details
      Keywords: Business and Government Relations; Ethics; Labor Unions; Public Administration Industry; Public Administration Industry; United States; Japan; European Union
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      Oberholzer-Gee, Felix, Libby Cantrill, and Patricia Wu. "Note on Lobbying." Harvard Business School Background Note 707-471, January 2007. (Revised April 2007.)
      • January 2007 (Revised January 2007)
      • Background Note

      Note on the U.S. Food and Drug Administration

      By: Robert F. Higgins, Richard G. Hamermesh and Virginia Fuller
      Describes the U.S. FDA with particular emphasis on its role in the development of new drugs, biologic products, and medical devices today. Provides context for the drug approval process by describing the FDA's history and organizational structure. View Details
      Keywords: Health; Governance Compliance; Policy; Product Development; Government and Politics; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; United States
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      Higgins, Robert F., Richard G. Hamermesh, and Virginia Fuller. "Note on the U.S. Food and Drug Administration." Harvard Business School Background Note 807-050, January 2007. (Revised January 2007.)
      • October 2006 (Revised August 2023)
      • Background Note

      Note on Student Outcomes in U.S. Public Education

      By: Stacey M. Childress, Stig Leschly and John J-H Kim
      Surveys educational outcomes among public school students in the United States. Educational outcomes are categorized as achievement outcomes (measured primarily by students' performance on standardized test results) and attainment outcomes (measured primarily by... View Details
      Keywords: Demographics; Education; Outcome or Result; Public Administration Industry; Public Administration Industry; United States
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      Childress, Stacey M., Stig Leschly, and John J-H Kim. "Note on Student Outcomes in U.S. Public Education." Harvard Business School Background Note 307-068, October 2006. (Revised August 2023.)
      • September 2006 (Revised December 2006)
      • Case

      Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

      By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
      In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details
      Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Public Administration Industry; Public Administration Industry; Arizona
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      Applegate, Lynda M., Ajay Vinze, T. S. Raghu, and Minu Ipe. "Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency." Harvard Business School Case 807-016, September 2006. (Revised December 2006.)
      • April 2006 (Revised July 2006)
      • Case

      Managing National Intelligence (A): Before 9/11

      By: Jan W. Rivkin, Michael Roberto and Erika Ferlins
      Examines the management of national intelligence prior to the terrorist attacks of September 11, 2001. Describes the actions taken by a variety of government agencies, including the FBI, the CIA, the FAA, and the Department of Defense, to detect and deter such attacks. View Details
      Keywords: War; National Security; Organizational Design; Organizational Structure; Crisis Management; Management Systems; Public Administration Industry; United States
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      Rivkin, Jan W., Michael Roberto, and Erika Ferlins. "Managing National Intelligence (A): Before 9/11." Harvard Business School Case 706-463, April 2006. (Revised July 2006.)
      • November 2005 (Revised December 2005)
      • Case

      County Department of Public Health: Organizing for Emergency Preparedness and Response

      By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
      The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
      Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Public Administration Industry; United States
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      Applegate, Lynda M., Ajay Vinze, and Minu Ipe. "County Department of Public Health: Organizing for Emergency Preparedness and Response." Harvard Business School Case 806-089, November 2005. (Revised December 2005.)
      • February 2005 (Revised March 2006)
      • Case

      PCAOB, The (A)

      By: Lynn S. Paine and Kim Bettcher
      Members of the Public Co. Accounting Oversight Board--a private-sector, nonprofit body created by the Sarbanes-Oxley Act of 2002--must determine the form and content of a new auditing standard on internal control that will fulfill the requirements of Section 404 of the... View Details
      Keywords: Law; Financial Reporting; Corporate Governance; Standards; Government Administration; Accounting Audits
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      Paine, Lynn S., and Kim Bettcher. "PCAOB, The (A)." Harvard Business School Case 305-025, February 2005. (Revised March 2006.)
      • October 2004 (Revised May 2006)
      • Case

      Transforming Singapore's Public Libraries (Abridged)

      By: Lynda M. Applegate and Roger H. Hallowell
      The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details
      Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore
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      Applegate, Lynda M., and Roger H. Hallowell. "Transforming Singapore's Public Libraries (Abridged)." Harvard Business School Case 805-028, October 2004. (Revised May 2006.)
      • August 2004
      • Teaching Note

      Innovation at the Treasury: Treasury Inflation-Protection Securities (TN) (A) and (B)

      By: Kenneth A. Froot, Peter A. Hecht and Christopher E.J. Payton
      Teaching Note to (9-204-112) and (9-204-113). View Details
      Keywords: Public Administration Industry; United States
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      Froot, Kenneth A., Peter A. Hecht, and Christopher E.J. Payton. "Innovation at the Treasury: Treasury Inflation-Protection Securities (TN) (A) and (B)." Harvard Business School Teaching Note 205-015, August 2004.
      • March 2004 (Revised April 2006)
      • Case

      St. Louis: Inner-City Economic Development

      By: Michael E. Porter, Anne S. Habiby and Joanne Lasala
      Describes the history and challenges of the economically distressed inner city areas of St. Louis, a major U.S. metropolitan area. Profiles regional and inner city economics and describes a new effort by community leaders to develop and implement a strategy to... View Details
      Keywords: Strategy; Leading Change; Urban Development; Problems and Challenges; Public Administration Industry; Saint Louis
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      Porter, Michael E., Anne S. Habiby, and Joanne Lasala. "St. Louis: Inner-City Economic Development." Harvard Business School Case 704-492, March 2004. (Revised April 2006.)
      • February 2004 (Revised May 2005)
      • Case

      In-Q-Tel

      By: Josh Lerner, G. Felda Hardymon, Kevin Book and Ann Leamon
      The Central Intelligence Agency establishes a venture-enabled fund, In-Q-Tel, to allow it to access cutting-edge technologies. Fund managers face a variety of difficulties, some similar to those facing other institutionally affiliated venture funds and some unique. View Details
      Keywords: Technological Innovation; Venture Capital; Investment Funds; Problems and Challenges; Government Administration; Public Administration Industry; United States
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      Lerner, Josh, G. Felda Hardymon, Kevin Book, and Ann Leamon. "In-Q-Tel." Harvard Business School Case 804-146, February 2004. (Revised May 2005.)
      • March 2003 (Revised August 2005)
      • Case

      National Parks Conservation Association

      By: Forest L. Reinhardt and Briana Huntsberger
      The National Parks Conservation Association seeks to help the U.S. National Park Service increase its efficiency by incorporating principles of business management so that American national parks will be better managed. Its efforts raise fundamental questions about the... View Details
      Keywords: Nonprofit Organizations; Business or Company Management; Corporate Governance; Government and Politics; Natural Environment; Cooperation; Public Administration Industry; Public Administration Industry; Public Administration Industry; United States
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      Reinhardt, Forest L., and Briana Huntsberger. "National Parks Conservation Association." Harvard Business School Case 703-045, March 2003. (Revised August 2005.)
      • November 2002 (Revised March 2006)
      • Case

      Inequality and the "American Model"

      By: Rafael M. Di Tella and Ingrid Vogel
      Official data that suggest economic inequality has been mounting in the United States on various dimensions since 1979. Many causes of such inequality have been postulated: technological change, globalization, demographic factors, and changes in public policy (notably... View Details
      Keywords: Equality and Inequality; Wealth and Poverty; Corporate Governance; Social Issues; Government Administration; United States
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      Di Tella, Rafael M., and Ingrid Vogel. Inequality and the "American Model". Harvard Business School Case 703-025, November 2002. (Revised March 2006.)
      • September 2002 (Revised November 2002)
      • Case

      Transformation at the IRS

      By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
      Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change... View Details
      Keywords: Service Delivery; Service Operations; Organizational Structure; Taxation; Organizational Culture; Transformation; Public Administration Industry; United States
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      Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Transformation at the IRS." Harvard Business School Case 603-010, September 2002. (Revised November 2002.)
      • September 2002 (Revised October 2002)
      • Case

      Oklahoma VISION Project

      By: Lynda M. Applegate and Susan Saltrick
      Describes the two-year-old pilot phase of a public/private initiative in Oklahoma called the Virtual Internet School in Oklahoma Network (VISION) project. VISION was a first-of-its-kind, standards-based, vendor-neutral technology infrastructure developed to enable... View Details
      Keywords: Measurement and Metrics; Internet and the Web; Performance Evaluation; Technological Innovation; Partners and Partnerships; Service Delivery; Innovation and Management; Entrepreneurship; Education; Information Technology Industry; Education Industry; Oklahoma; Western United States
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      Applegate, Lynda M., and Susan Saltrick. "Oklahoma VISION Project." Harvard Business School Case 803-015, September 2002. (Revised October 2002.)
      • January 2002 (Revised April 2002)
      • Case

      Space Data Corporation

      By: Alan D. MacCormack and Jay Wynn
      Space Data Corp. plans to partner with the U.S. National Weather Service to place transceivers on weather balloons and thereby create a national mobile communications network. The company is in the late development stages and is planning to launch a regional test that... View Details
      Keywords: Wireless Technology; Business Startups; Business Processes; Adaptation; Partners and Partnerships; Opportunities; Public Administration Industry; Public Administration Industry; United States
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      MacCormack, Alan D., and Jay Wynn. "Space Data Corporation." Harvard Business School Case 602-121, January 2002. (Revised April 2002.)
      • December 2001
      • Compilation

      "Doer's Profile" Jimmy Carter (James Earl, Jr.)

      By: Howard H. Stevenson and Laura L. Nash
      Designed to facilitate a discussion of the nature of enduring success. Includes both biographical data and excerpts from autobiographical material. View Details
      Keywords: Leadership; Success; Public Administration Industry
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      Stevenson, Howard H., and Laura L. Nash. "Doer's Profile" Jimmy Carter (James Earl, Jr.). Harvard Business School Compilation 802-134, December 2001.
      • February 2001
      • Teaching Note

      French Pension System, The: On the Verge of Retirement? & (Abridged)

      By: David A. Moss
      Teaching Note for (9-798-032) and (9-799-143). View Details
      Keywords: Public Administration Industry; France
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      Moss, David A. "French Pension System, The: On the Verge of Retirement? & (Abridged)." Harvard Business School Teaching Note 701-027, February 2001.
      • November 2000 (Revised May 2001)
      • Case

      State of South Carolina, The

      By: Randolph B. Cohen
      This case presents the managerial dilemma faced by the treasurer of South Carolina in 1998. Until last year, the South Carolina state pension fund (with over $17 billion in assets) was barred by the state constitution from investing in equities. After the constitution... View Details
      Keywords: Risk and Uncertainty; Capital Markets; Investment Return; Public Administration Industry; South Carolina
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      Cohen, Randolph B., and Mark L. Mitchell. "State of South Carolina, The." Harvard Business School Case 201-061, November 2000. (Revised May 2001.)
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