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Show Results For
- All HBS Web
(474)
- News (142)
- Research (263)
- Events (1)
- Multimedia (3)
- Faculty Publications (51)
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was the only Ford product in a sea... View Details
Keywords: by James Heskett
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share... View Details
- 25 Aug 2022
- News
Up on the Corner
that her example will encourage other developers to see communities like Southwest Baltimore as places where they can generate profits while making change. “Sometimes,” she observes, “it’s about taking the risk of coming in and building... View Details
- Web
Harvard Business School
profitable strategy investing in communications companies targeting urban neighborhoods. The corporation's long-term investment in Radio One, a Black company that was the fastest-growing radio broadcasting company in 2000, paid tremendous... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
director of research. Garvin, the C. Roland Christensen Professor of Business Administration, teaches courses for MBAs and executives on leadership, general management, and operations. Garvin is also faculty chair of the School's Christensen View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my heart is that I would like to... View Details
- 01 Sep 2006
- News
Strange Bedfellows
from public filings. Their proposal, which will likely meet fierce opposition from accountants, lawyers, and managers, is a laudable first step in restoring sanity to U.S. corporate profit reporting. When the corporate tax was introduced,... View Details
- 01 Dec 2005
- News
The Deleterious Effects of Dirty Money
corporations, and fake transactions. The practice bolsters international crime and terrorism and contributes to global inequality and poverty, he writes. A guest scholar at the Brookings Institution and a senior fellow at the Center for... View Details
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
become centered around maximizing profits rather than maximizing on the Purpose." Neil Olonoff argued that the concept of purpose put forth by Nikos Mourkogiannis in his book is too impersonal. He... View Details
Keywords: by Jim Heskett
- Web
Alexander Roque Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 01 Dec 2014
- News
Case Study: Growing the Family Business
centers profitable more quickly. — Bob Poulin (MBA 1985) The premium in the hourly rates is well deserved, but you are giving too much value away by not covering fixed/setup costs. I believe the source of... View Details
- 01 Sep 2024
- News
Reduce, Reuse, Recycle
Thirteen years ago, Marcelo Claure, founder of wireless services company Brightstar, discussed with a reluctant Steve Jobs the idea of launching a trade-in and recycling program for iPhones. It was a business move that expanded the market and created a new View Details
Keywords: Jennifer Meyers
- 01 Feb 1999
- News
Newman's Own Brand of Charity
profits would have to go to charity. "To make money off that would be so tacky," he noted. From the outset, Newman eschewed costly market research and ignored industry wisdom that new product launches initially lose substantial sums of... View Details
- 01 Mar 2013
- News
Getting Smart About Philanthropy
Advisory Board. Ted Turner, Eli Broad, Pierre Omidyar, Michael J. Fox and Deborah W. Brooks, Jennifer and Peter Buffett, Melinda Gates, and Jean and Steve Case also participated. In tandem with the project, Bridgespan has teamed up with Harvard Business Review to... View Details
- 01 Apr 2002
- News
Siebel Addresses HBS Northern California Club
building great products," Siebel told the audience. "We make as many mistakes as anyone else, but this is our vision: Build a high-quality business. Do whatever it takes to make our customers satisfied. Be a market leader, a great place to work, and a good member of... View Details
- 02 May 2016
- News
Building Startup Skills for Business and Life
Bill Daugherty (MBA 1991) believes in the power of entrepreneurship—not just to launch successful businesses, but also to jump-start successful lives. After selling his profitable Internet search company in 2004, Daugherty created a... View Details
- 01 Jun 2017
- News
Streamlining the Supermarket
remake the traditional grocery store model. TakeOff’s micro fulfillment centers won’t host customers, so a supermarket-sized selection can be squeezed into a 90 percent smaller building footprint. And since mobile robots will retrieve... View Details
Keywords: Francis Storrs
- 20 Aug 2014
- Research & Ideas
Dragging Patent Trolls Into the Light
the "Wonderland of Lights." Marshall's most booming industry these days, however, is based in the Baxter Building, an unassuming three-story brick office space in the center of town. Twenty-five businesses fill the space, but... View Details
- 01 Jun 1996
- News
New Releases
Engines of Innovation edited by Richard S. Rosenbloom and William J. Spencer (HBS Press) In past decades, industrial laboratories such as AT&T's Bell Labs and the Xerox Palo Alto Research Center were wellsprings of powerful new... View Details
- 01 Dec 2008
- News
Innovation as P&G’s Key
behind how Naturella’s creator, Procter & Gamble, got inside the heads of those consumers is just one of many valuable insights related in The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation (Crown Business,... View Details