Professor Youngme Moon - Publications - Faculty & Research

July 2000 (Revised May 2002)
Case

Gateway: Moving Beyond the Box

By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar

Gateway has opened retail stores to differentiate itself from its competitors (e.g., Dell). Describes how the company has created an excellent service experience, but has struggled financially as a result. View Details

Keywords: Transition; Change Management; Valuation; Service Operations; Service Delivery; Distribution Channels; Computer Industry; Electronics Industry; United States

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Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting

because of a shared alma mater, or because of an unconscious bias to one name over another . Or, a candidate may be selected over others because “I could see myself hanging out with them after work.” As HBS Professor View Details

11 Jan 2021
News

Strengthening Democracy

of the U.S. Capitol Was a Breach of Trust, by Professor Sandra Sucher and Shalene Gupta "Reflections on the Tumult in Washington D.C.," Professors Youngme Moon, Felix... View Details

21 Mar 2018
News

How Money Can Buy Happiness

26 May 2021
News

Diversity and Inclusion in the Workplace (with Frances Frei)

02 Oct 2016
Blog Post

Peek Weekend: The Family Business Cohort

too short to gather any real insight — and ended up being completely wrong. Peek Weekend gives you actionable takeaways. For example, prior to hearing about Peek a mentor of mine recommended I read the book “Different”. I was later delighted to find out the author,... View Details

01 Sep 2017
News

The Biggest Industry You’ve Never Heard Of

football,” says HBS professor Youngme Moon, underlining one of the biggest differences between the business of sports and the business of esports. That means video game publishers can each dictate how a... View Details

Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

force behind a joint HBS-Tsinghua University executive education program that premiered in January (see sidebar). “With a 24-hour plane trip and thirteen time zones between Boston and China, the language barrier, and cultural differences — Japan is as different from... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a... View Details

Keywords: by James Heskett

Web

Blog | Social Enterprise | Harvard Business School

Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact Remembering SEI’s Founding Dean: John McArthur (MBA 1959, DBA 1963) Laura Moon 03 Oct 2019... View Details

01 Jun 2012
News

Global Mission

developing markets. “We had to put students in situations where they’re able to practice the ideas and concepts that we teach in the classroom,” says Professor Youngme Moon, senior associate dean and chair... View Details

Keywords: Roger Thompson; meta

17 Feb 2011
News

Field Report: Rwanda

that we had accomplished something concrete in the recommendations that we made.” HBS professor David Thomas and Social Enterprise Director Laura Moon led the IXP, highlights of which included a three-hour... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Sep 2011
News

HBS Moves Ahead with Curriculum Innovations

traditions just drift forward. They need to go forward in the same purposeful way in which we think of moving forward on innovation. So, for example, Youngme Moon senior associate dean, chair of the MBA... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

04 Oct 2016
Blog Post

The Peek Weekend Stem Cohort Experience

strategies for Peek together just last semester. The whole weekend, you are pushed to think introspectively about yourself as a leader. The professor who taught us the Uber case, Youngme Moon, started off... View Details

09 Apr 2016
Blog Post

Meet The HBS Sound Society

year students also gathered talented students to form the band 3 Case Day. With Young Me & The Moons (2015), COLD CALL (2016) and 3 Case Day (2017) making their presence felt on campus, we’re pretty sure these students bands are here... View Details

Keywords: Entertainment / Media / Sports

30 Apr 2025
News

A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado

DC Panel Looks at Social Enterprise in a New Government Landscape The HBS Club of Washington, DC teamed up with the HBS Social Enterprise Initiative (SEI) on April 2, to present an alumni panel discussion on social impact titled “New Perspectives in Social Enterprise,”... View Details

Keywords: Margie Kelley

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

change observation and trying to fix some of the biggest problems on Earth, the space economy is now interwoven in our everyday lives,” says Weinzierl, who is also the Joseph and Jacqueline Elbling Professor of Business Administration.... View Details

Keywords: by Kara Baskin; Aerospace

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

language barrier, and cultural differences—Japan is as different from China as the moon is from Europe—having the Research Center as a base has made a tremendous difference," he observes. Executive Director Camille Tang Yeh (MBA '80)... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

29 May 2013
News

Harvard Business School Celebrates Class Day

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Policy - Business & Environment

cross-sector collaboration is necessary to address climate change. If we can put an astronaut on the Moon and explore other worlds, we surely can protect the one planet we call home.” Carter Roberts HBS MBA 1988 President & CEO, World... View Details

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