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Publications

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  • All HBS Web  (2,364)
    • People  (1)
    • News  (1,082)
    • Research  (1,076)
    • Events  (3)
    • Multimedia  (128)
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← Page 10 of 2,364 Results →
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

Harvard Business School Professor Amy Edmondson experienced her first big-stakes professional failure when she was just starting out in her academic career, some 30 years ago, after a decade working in engineering and consulting. Little... View Details
Keywords: by Michael Blanding
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

says Harvard Business School Professor Dennis Campbell. “In fact, to even think about a debtor as a customer is unusual.” Thus, Campbell was intrigued when he heard about a debt collection company in Turkey that not only treats debtors as... View Details
Keywords: by Michael Blanding; Financial Services
  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

co-workers can help those employees improve. “When you are exposed to different ideas or a different way of working, it can change your own behavior,” says Christopher Stanton, the Marvin Bower Associate Professor of Business... View Details
Keywords: by Michael Blanding
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

to facilitate it," says Professor of Management Practice Clayton S. Rose, who sees in Armstrong's story an ideal vessel for teaching lessons about business ethics and leadership. Along with research associate Noah Fisher, Rose wrote... View Details
Keywords: by Michael Blanding; Sports
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and processes of the... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 20 Sep 2019
  • Research & Ideas

Solving the Riddle of How Companies Grow Over Time

For many leaders of organizations, the word most used in their business vocabulary is “grow.” But when you talk to them about how their firms grow over time, or what kind of growth is important, they are often mystified. “It’s a puzzle,” says Gary Pisano, the Harry E.... View Details
Keywords: by Michael Blanding; Manufacturing
  • 10 Nov 2014
  • News

How Restaurants in Lima and Copenhagen Became Best in the World

  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

company that resorted to inhumane means of reducing its workforce, according to a trio of case studies co-written by Cynthia Montgomery, the Timken Professor of Business Administration at Harvard Business School, and Ashley Whillans,... View Details
Keywords: by Michael Blanding
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

accountable. “But what you start to realize is that the problems that have been uncovered have been going on for a very long time,” says Dennis Campbell, a professor of business administration at Harvard Business School. Far from being... View Details
Keywords: by Michael Blanding; Technology
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

other people?" “How do all of these lessons about working hard potentially carry over to our beliefs about other people?” asks Ashley Whillans, an assistant professor at Harvard Business School, who co-authored the study. “If you are... View Details
Keywords: by Michael Blanding; Education
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

Mark Egan, an assistant professor of finance at Harvard Business School and a co-author of the study. “The average settlement is in excess of $100,000 and the median is $40,000. These are costly offenses.” Included in the study was any... View Details
Keywords: by Michael Blanding; Financial Services
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

Gallani, an assistant professor in the Accounting and Management Unit at Harvard Business School. How much those systems spur employees, however, may depend on how fair employees perceive them to be. “We have a tendency to attribute... View Details
Keywords: by Michael Blanding; Manufacturing
  • 24 Oct 2014
  • Working Paper Summaries

Individual Experience of Positive and Negative Growth Is Asymmetric: Global Evidence from Subjective Well-being Data

Keywords: by Jan-Emmanuel De Neve, George W. Ward, Femke De Keulenaer, Bert Van Landeghem, Georgios Kavetsos & Michael I. Norton
  • 22 Oct 2012
  • Research & Ideas

Not Your Father’s State-Run Capitalism

companies operate and how government invests in them. And yet, the business world has been slow to catch up to these changes, says Associate Professor Aldo Musacchio, a member of the Business, Government, and the International Economy... View Details
Keywords: by Michael Blanding
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

two-sided platform, you have to acquire both the customers and the services,” says Harvard Business School’s Thales Teixeira, Lumry Family Associate Professor of Business Administration. “It’s the classic chicken-and-egg problem,” he... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 07 Dec 2015
  • Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

Research. Kerr is the MBA Class of 1975 Professor of Entrepreneurial Management. “If your group is concentrated, you are making an extra premium over what others in the industry are making” “Every city has a taxicab industry dominated by... View Details
Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

difficult decisions over what investments to keep and what investments to cut. How they made those choices and what effect they had on business and national recovery in the long run hasn’t been well understood, however. Harvard Business School Assistant View Details
Keywords: by Michael Blanding; Banking
  • 07 Jun 2023
  • HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

Walk into any local coffee shop, and you might see people using Amazon Kindles—but you’re not likely to spot anyone with a Sony Librie, even though Sony was the first company to make an e-reader in 2004. “It was probably a better product,” says Rebecca Karp, assistant... View Details
Keywords: by Michael Blanding
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

system negotiate. “Workers on the market have lots of feedback on their past jobs, and can also see how much experience the employer has on the market,” says Christopher T. Stanton, an assistant professor in the Entrepreneurial Management... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
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