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- All HBS Web
(636)
- News (107)
- Research (404)
- Events (1)
- Multimedia (2)
- Faculty Publications (167)
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- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
provide quality products at a low price to low- and fixed-income consumers. Kmart, by contrast, couldn't seem to decide whether it was focusing on low- or middle-income consumers. What's more, it got distracted by a major foray into... View Details
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
reminded us that, “With data science and AI coming into mainstream, gone are the days of inventory at (auto) dealership lots.” Finally, John Thorbeck asked, “must our inventory model be either/or? data science makes this adaptation possible, cutting excess View Details
Keywords: Re: James L. Heskett
- 27 May 2014
- First Look
First Look: May 27
consumers make complementary choices in purchase decisions (e.g., chips and salsa), product inter-operabilities (smartphones and networks), and dynamic decisions (current exercise and future healthcare consumption). Multiple consumers... View Details
Keywords: Sean Silverthorne
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
Meet Cheryl Andrus: Manager. Survivor. A vice president responsible for corporate and product marketing at FranklinCovey in Salt Lake City, Andrus was asked in August 2002 to also take charge of one of the company's business lines. Along... View Details
Keywords: by Paul Michelman
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
pandemic. Consumers consider the brands they use to be trusted partners and look to them for information about the crisis and how it is affecting their companies, employees, and the products and services they provide. Brands should try to... View Details
Keywords: by Jill Avery and Richard Edelman
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
everything they do. “New technologies in the supply chain, such as artificial intelligence, have the capacity to similarly ripple through the economy in a way that consumer products simply can’t.” The supply... View Details
- 22 Mar 2011
- First Look
First Look: March 22
to create substantial wealth for the company's shareholders would be lost. As it was, the company's founder and CEO had already gambled by investing in enough production capacity for acceptance in the niche... View Details
Keywords: Sean Silverthorne
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
negative productivity effects of WFA, due to a lack of learning from co-located peers and increased coordination costs. We study the effects of WFA on productivity at the United States Patent and Trademark... View Details
Keywords: Dina Gerdeman
- 27 Aug 2013
- First Look
First Look: August 27
Business School Case 713-083 Valero Energy Corporation and Tight Oil Valero Energy, an incredibly successful U.S. refiner, needs to make some decisions about tight oil. As production of light tight oil increases-from Eagle Ford, Bakken... View Details
Keywords: Sean Silverthorne
- 24 Aug 2020
- Research & Ideas
How Much Will Remote Work Continue After the Pandemic?
is considerable variation across industries. Remote work is much more common in industries with better educated and better paid workers. Respondents in better educated and higher paid industries have also observed less productivity loss... View Details
Keywords: by Kristen Senz
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
geographically, including some home grown production capacity will ensure a much more resilient operation.” Among other things, Chris Taylor suggested that leaders in this crisis will have learned that it... View Details
Keywords: by James Heskett
- May 1988 (Revised June 2023)
- Case
National Cranberry Cooperative, 1996
By: Roy D. Shapiro
Describes the continuous flow process used to process cranberries into juice and/or sauce. Requires student to analyze process flows to determine where the bottlenecks are and to decide how, and whether, to expand capacity. Original version written by J.G. Miller and... View Details
Keywords: Logistics; Performance Capacity; Performance Improvement; Supply Chain; Mathematical Methods; Cost vs Benefits; Production
Shapiro, Roy D. "National Cranberry Cooperative, 1996." Harvard Business School Case 688-122, May 1988. (Revised June 2023.)
- 18 Dec 2012
- First Look
First Look: December 18
effects on productivity a priori, inhibiting effective capacity management in high load systems. We categorize load into in-process inventory (congestion) and incoming inventory, decomposing the latter into... View Details
Keywords: Carmen Nobel
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
considered essential? How could employees’ safety be guaranteed? And, most recently, how can businesses preserve financial viability in the face of rapidly declining demand for products and services? The experiences we collected show... View Details
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
like that was explicitly designed to engage the drives, the skills, the smarts, and the emotions of such people in a collaborative effort to design, produce, and sell products and services of value to the wider world? After we have... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
December meeting, Firestone managers also decided to manufacture radials using modified bias tire equipment.16 This decision allowed Firestone to rapidly ramp up its radial production capacity to narrow the... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
economic recovery. Will any of these positive developments materialize? The fact is, forecasting the number of bankruptcies presents the same modeling challenges as forecasting the number COVID-19 cases. Absent any such relief, it may be necessary to invest in... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
whooping crane, and the power company urgently needed new generating capacity and a greener image. After a costly legal impasse that threatened to last for years, the three groups designed a better deal that included a smaller dam built... View Details
Keywords: by Martha Lagace
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
resource capacity that are necessary to fulfill the sales and production needs of the strategic plan. Without this coupling, operational plans either provide too little or too much View Details
Keywords: by Martha Lagace
- 08 Feb 2011
- First Look
First Look: Feb. 8
purely symbolic effects can materialize when former employers are highly prominent because these hires increase the hiring organization's market visibility. Leveraging an idiosyncratic feature of wine markets (i.e., the variable time lag between a wine's View Details
Keywords: Sean Silverthorne