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- All HBS Web
(507)
- News (112)
- Research (230)
- Events (3)
- Multimedia (12)
- Faculty Publications (148)
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- 10 Aug 2010
- First Look
First Look: August 10
that search engine advertisements tend to be less safe than the corresponding organic listings. Least-Cost Avoiders in Online Fraud and Abuse Author:Benjamin G. Edelman Publication:IEEE Security and Privacy 8, no. 4 (July-August 2010)... View Details
Keywords: Martha Lagace
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
habits are changing with the coronavirus pandemic one they leave Amazon, they may be reluctant to return.” “Bac” expressed the following concern: “Amazon better worry about its relationship with law enforcement and facial recognition technology I am tired of having my... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or technology to invade the View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
customers are ready to try new ways of doing things. It took about five years, for example, for ATMs to come into full use, and during that time banks had to continue their traditional services while marketing the use of their new technology. Many of today's consumers... View Details
Keywords: by Susan Young
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
What is deep support, in a nutshell? How will concerns for privacy affect the use of deep support? A: Deep support, as we describe in our book, is an entirely new way of thinking about commerce. In the support economy, the very purpose of... View Details
Keywords: by Martha Lagace
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
creating new jobs. One could also trace out career paths—for example, the extent that those arriving on an H-1B visa with a large company ultimately become entrepreneurs as they gain permanent residency. That kind of matching, however, raises access and View Details
Keywords: by Michael Blanding
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
for each transaction. In addition, the company says it won't collect consumers' purchase history. Edelman questions whether addressing security and privacy will be enough of a carrot to wean consumers off of their beloved plastic. Hesays... View Details
- 16 Dec 2014
- First Look
First Look: December 16
IEEE Security & Privacy Accountable? The Problems and Solutions of Online Ad Optimization By: Edelman, Benjamin G. Abstract—Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records... View Details
Keywords: Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
acceptable). Studies 2 and 3 show that revealing unacceptable information flows reduces ad effectiveness, which is driven by increasing consumers’ relative concern for their privacy over desire for the personalization that such targeting... View Details
Keywords: Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
case:https://hbsp.harvard.edu/product/519010-PDF-ENG Harvard Business School Case 819-024 Sidewalk Labs: Privacy in a City Built from the Internet Up By the time Dan Doctoroff, CEO of Sidewalk Labs, began hosting a Reddit “Ask Me... View Details
Keywords: Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
day long and would often shut off the monitors. When a Boston-area bank first tried out videoconferencing kiosks to sell financial services, customers refused to use them. The systems were located in closed booths that granted privacy but... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
GOI (Government of India). What are the positive and negative implications of this, specifically related to economic development of the majority and the privacy of the individual? Purchase this... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
companies, lift outs represent a gamble on credibility, portability of performance, and human capital. Such moves may destroy relationships—with former colleagues, clients, and vendors—and impair the employees’ effectiveness for years to come. Finally, advice for... View Details
- 08 Jun 2010
- First Look
First Look: June 8
engaged citizens and the potential for new innovations from the private sector. Potential drawbacks of open access including security and privacy issues are illustrated. Issues related to the role of government in releasing data and the... View Details
Keywords: Martha Lagace
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
Summing Up September 11 was no "tipping point" for acceleration in the loss of privacy. That's the conclusion to be drawn from responses to this month's column. Rather the loss of privacy is a natural product of the information... View Details
Keywords: by James Heskett
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
executives assumed that their private email would not be made public. There is another angle to the incident, however. It can be viewed as an extreme example of corporate transparency, however unintended it may have been. Personal transparency can be thought to end... View Details
Keywords: by James Heskett
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
to work in your favor for that next job. And privacy disclosure notices on websites, rather than convincing consumers that their private data is well protected, can make them less likely to make a purchase. Here is recent research on the... View Details
Keywords: by Sean Silverthorne
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
for parent company Limited Brands on both the Bath & Body Works and Victoria's Secret brands. While privacy concerns about information sent over the Web persist, Velando said Victoria's Secret is very aware that some customers feel... View Details
- 07 Jun 2016
- First Look
June 7, 2016
Harvard Business School Case 816-059 KKR, Ringier Digital, and the Acquisition of Scout24 Switzerland No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816059-PDF-ENG Harvard Business School Case 316-069 Apple: View Details
Keywords: Sean Silverthorne
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
also discussed the use of phones' location-tracking technology, as it pertained to advertising. It's been a subject of concern among privacy advocates, but not, apparently, among the majority of panel attendees. "Have you ever gone back... View Details