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  • 2022
  • Working Paper

Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?

By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan
When it comes to successful refugee reception the local level matters. Research overwhelmingly examines host communities' attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet, the... View Details
Keywords: Values; Control; Refugee Resettlement; Local Elites; Contact; Fair-share; Conjoint Experiment; Refugees; Integration; Local Range; Leadership; Attitudes; Fairness
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  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

Should We Encourage the Redistribution of Benefits of Globalization? If So, How? The benefits of globalization outweigh the costs. But the costs are not being distributed equitably among investors, workers, consumers, and the public in... View Details
Keywords: by James L. Heskett; Manufacturing
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview about his... View Details
Keywords: by Martha Lagace
  • 02 Apr 2018
  • Blog Post

Event Planning for Recruiting Success – Part 2

Conversations, you can reserve one of our office’s video conference rooms. Or, use your preferred web based video conference tool and we can reserve small rooms on campus for students if they need a quiet... View Details
Keywords: All Industries
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

automation but prefer higher levels of automation for others than themselves,” De Freitas says. “This is because they think that they are better at driving than increasingly automated systems. We believe... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • April 2014
  • Article

Botsourcing and Outsourcing: Robot, British, Chinese, and German Workers Are for Thinking—Not Feeling—Jobs

By: Adam Waytz and Michael I. Norton
Technological innovations have produced robots capable of jobs that, until recently, only humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can... View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Emotions; Cognition and Thinking
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  • 24 Nov 2015
  • Research & Ideas

Developing Your Next CEO for the Family Business

A good book on CEO succession is The CEO Within by my Harvard Business School colleague Joe Bower. Bower studied how companies perform after hiring a new CEO, noting whether the successor had been recruited from inside or outside the company. Bower makes a strong case... View Details
Keywords: Retail; Auto
  • Web

Pre-Class Arrival - Christensen Center for Teaching & Learning

resources, checking classroom equipment, and perhaps pre-setting one or more boards with information the instructor would prefer to record in advance. By allowing ample time for these activities, the... View Details
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

At first blush, the consumer appeal of a business like Groupon seems pretty obvious. The popular deal-of-the-day Internet start-up sells vouchers to restaurants, spas, and other local businesses at major markdowns--and who wouldn't want to score a 100-dollar sports... View Details
Keywords: by Carmen Nobel
  • October 2024
  • Article

Canary Categories

By: Eric Anderson, Chaoqun Chen, Ayelet Israeli and Duncan Simester
Past customer spending in a category is generally a positive signal of future customer spending. We show that there exist “canary categories” for which the reverse is true. Purchases in these categories are a signal that customers are less likely to return to that... View Details
Keywords: Churn; Churn Management; Churn/retention; Assortment Planning; Retail; Retailing; Retailing Industry; Preference Heterogeneity; Assortment Optimization; Customers; Retention; Consumer Behavior; Forecasting and Prediction; Retail Industry
Related
  • 01 Dec 2010
  • News

One-Time Update for Alumni Web Site Access

logged in, take a moment to update your profile, address, employment information, and preferences in the Alumni Directory. This information is essential in helping the School provide news and information that is most relevant to you. View Details
Keywords: meta
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Aligning Reimbursement w... Aligning Reimbursement with Value Value-based health care delivery... View Details
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

private equity fund invests in distressed businesses across sub-Saharan Africa, and Dozie soon found himself responsible for a coffee cherry washing station in the volcanic hills of western Rwanda. Up until that point, Dozie’s only sense... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 01 Sep 2014
  • News

Alumni and Faculty Books for September 2014

Alumni Books Coffee Can Investing: A Better Idea Than Mutual Funds in an IRA or 401(k) by Terry Allen (MBA 1963) Fuller Mountain Press This book describes exactly what to do to maximize returns for those who want to bet on the stock... View Details
Keywords: faculty research; Alumni Research
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

a cab (Uber). It seems as if millennials would prefer to avoid face-to-face business interactions when there exists a more efficient way of getting what they want accomplished. “Having gone through the Great Recession, they tend to be... View Details
Keywords: by Michael Blanding; Financial Services
  • Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

the comment on the board. Yet experienced instructors are typically reluctant to give direct feedback after a comment, such as "brilliant analysis!" or "you're wrong." Instead, they prefer an indirect approach, soliciting reactions from... View Details
  • Web

FAQs - Institute For Strategy And Competitiveness

Health Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network VBHCD Initiative VBHCD... View Details
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

follow-through—makes use of the high intelligence, precision-oriented skills, deep concentration, and patience that can be positive features sometimes accompanying ASD. "These are useful distinctions for CIOs when thinking about... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 01 Jun 2017
  • News

Alumni and Faculty Books for June 2017

weapon called life experience. Just Change: How to Collaborate for Lasting Impact by Tynesia Boyea-Robinson (MBA 2005) (Advantage Media Group) Equal access to opportunities for all citizens is the key to a... View Details
  • 25 Jan 2017
  • HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

think of the role of advertising as providing primes that are psychological in nature as a means of persuasion, you can take something that exists in society—a consumer preference for fair skin—and leverage... View Details
Keywords: by Dina Gerdeman; Beauty & Cosmetics