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  • 2023
  • Working Paper

The Customer Journey as a Source of Information

By: Nicolas Padilla, Eva Ascarza and Oded Netzer
In the face of heightened data privacy concerns and diminishing third-party data access, firms are placing increased emphasis on first-party data (1PD) for marketing decisions. However, in environments with infrequent purchases, reliance on past purchases 1PD... View Details
Keywords: Customer Journey; Privacy; Consumer Behavior; Analytics and Data Science; AI and Machine Learning; Customer Focus and Relationships
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  • 1998
  • Article

Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

By: J. Ruscio, D. M. Whitney and T. M. Amabile
This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
Keywords: Creativity; Cognition and Thinking; Behavior
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  • 2004
  • Working Paper

Thinking About Technology: Applying a Cognitive Lens to Technical Change

We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a coevolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a... View Details
Keywords: Design; Fluctuation; Technology; Perception
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  • 2010
  • Working Paper

Substitution Patterns of the Random Coefficients Logit

By: Thomas J. Steenburgh and Andrew Ainslie
Previous research suggests that the random coefficients logit is a highly flexible model that overcomes the problems of the homogeneous logit by allowing for differences in tastes across individuals. The purpose of this paper is to show that this is not true. We prove... View Details
Keywords: Decision Choices and Conditions; Mathematical Methods; Behavior; Prejudice and Bias
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  • July 1999
  • Article

Analysts' Forecast Accuracy: Do Ability and Portfolio Complexity Matter

By: Michael B. Clement
Prior studies have identified systematic and time persistent differences in analysts’ earnings forecast accuracy, but have not explained why the differences exist. Using the I/B/E/S Detail History database, this study finds that forecast accuracy is positively... View Details
Keywords: Analysis; Forecasting and Prediction; Performance Evaluation; Experience and Expertise
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    Paul Hamilton

    Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
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    • June 2014
    • Article

    Charitable Giving When Altruism and Similarity Are Linked

    By: Julio J. Rotemberg
    This paper presents a model in which anonymous charitable donations are rationalized by two human tendencies drawn from the psychology literature. The first is people's disproportionate disposition to help those they agree with, while the second is the dependence of... View Details
    Keywords: Motivation and Incentives; Behavior; Attitudes; Philanthropy and Charitable Giving
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    • 27 Jan 2010
    • Working Paper Summaries

    Labor Regulations and European Private Equity

    Keywords: by Ant Bozkaya & William R. Kerr
    • April 2015
    • Case

    Carolinas HealthCare System: Consumer Analytics

    By: John A. Quelch and Margaret L. Rodriguez
    In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas HealthCare System (CHS), successfully unified all analytics talent and resources into one group over a three year... View Details
    Keywords: Consumer Segmentation; Big Data; Management Information Systems; Hospital Management; Health Care and Treatment; Marketing; Segmentation; Analytics and Data Science; Information Management; Information Technology; Health; Health Industry; United States
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    • Research Summary

    Self-environment relationship and its effect on decisions under risk and uncertainty

    My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details

    • 2012
    • Working Paper

    The Dark Side of the Vote: Biased Voters, Social Information, and Information Aggregation Through Majority Voting

    We experimentally investigate information aggregation through majority voting when some voters are biased. In such situations, majority voting can have a "dark side", i.e. result in groups making choices inferior to those made by individuals acting alone. We develop a... View Details
    Keywords: Prejudice and Bias; Voting
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    • November 2024
    • Supplement

    AlphaGo (C): Birth of a New Intelligence

    By: Shikhar Ghosh and Shweta Bagai
    This case, the final of a three-part series, explores DeepMind's pivotal transition from mastering games to solving real-world scientific challenges. In December 2020, DeepMind's AI system AlphaFold 2 achieved a breakthrough by solving protein folding—a 50-year-old... View Details
    Keywords: Autonomy; Deep Learning; Drug Discovery; Healthcare Innovation; Neural Networks; Scientific Research; Technology Startup; AI and Machine Learning; Technological Innovation; Research and Development; Business Model; Business Strategy; Open Source Distribution; Technology Industry; United States
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    • 08 May 2020
    • News

    Which Covid-19 Data Can You Trust?

    • October 2013
    • Article

    The Cheater's High: The Unexpected Affective Benefits of Unethical Behavior

    By: N. E. Ruedy, C. Moore, F. Gino and M. Schweitzer
    Many theories of moral behavior assume that unethical behavior triggers negative affect. In this paper, we challenge this assumption and demonstrate that unethical behavior can trigger positive affect, which we term a "cheater's high." Across six studies, we find that... View Details
    Keywords: Moral Sensibility; Behavior; Satisfaction; Decision Making
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    • 2009
    • Working Paper

    Altruistic Dynamic Pricing with Customer Regret

    By: Julio J. Rotemberg
    A model is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price increases is less... View Details
    Keywords: Inflation and Deflation; Price; Marketing; Consumer Behavior; Mathematical Methods
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    • Forthcoming
    • Article

    What's My Employee Worth? The Effects of Salary Benchmarking

    By: Zoë B. Cullen, Shengwu Li and Ricardo Perez-Truglia
    While U.S. legislation prohibits employers from sharing information about their employees’ compensation with each other, companies are still allowed to acquire and use more aggregated data provided by third parties. Most medium and large firms report using this type... View Details
    Keywords: Information Sharing; Wages; Policy; Compensation and Benefits
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    • Article

    Learning Through Noticing: Theory and Evidence from a Field Experiment

    By: Rema Hanna, Sendhil Mullainathan and Joshua Schwartzstein
    We consider a model of technological learning under which people "learn through noticing": they choose which input dimensions to attend to and subsequently learn about from available data. Using this model, we show how people with a great deal of experience may... View Details
    Keywords: Perception; Behavior; Learning
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    • Research Summary

    Selective Attention and Learning

    By: Joshua R. Schwartzstein

    What do we notice, and how does this affect what we learn? Standard economic models of learning ignore memory by assuming that we remember everything. But there is growing recognition that memory is imperfect. Further, memory imperfections do not stem from limited... View Details

    • 2011
    • Working Paper

    Charitable Giving When Altruism and Similarity Are Linked

    By: Julio J. Rotemberg
    This paper presents a model in which anonymous charitable donations are rationalized by two human tendencies drawn from the psychology literature. The first is people's disproportionate disposition to help those they agree with while the second is the dependence of... View Details
    Keywords: Philanthropy and Charitable Giving; Mathematical Methods; Attitudes; Interests; Perception; Wealth and Poverty
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    • 2010
    • Working Paper

    The Unbundling of Advertising Agency Services: An Economic Analysis

    By: Mohammad Arzaghi, Ernst R. Berndt, James C. Davis and Alvin J. Silk
    We address a longstanding puzzle surrounding the unbundling of services occurring over several decades in the U.S. advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's... View Details
    Keywords: Advertising; Change; Forecasting and Prediction; Cost; Price; Analytics and Data Science; Surveys; Marketing Strategy; Media; Service Operations; Agency Theory; Mathematical Methods; Advertising Industry; United States
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