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  • All HBS Web  (824)
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  • March 2019
  • Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
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Gupta, Sunil, Donald Ngwe, and Gamze Yucaoglu. "HOPI: Turkey's Shopping Companion." Harvard Business School Case 519-057, March 2019.
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

news or give bad evaluations. And so you know the your boss comes in, your cheerleader boss says, you're doing a great job at this company. You just you're a pivotal player. Yeah. Yeah. And then you hear your boss telling the moron in the... View Details
Keywords: by HBS Staff
  • May 2021
  • Teaching Note

From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'

By: Tsedal Neeley
Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
Keywords: Multinational Firms and Management; Transformation; Strategy; Disruption; Employees; Competency and Skills; Training; Organizational Culture; Digital Transformation; Information Technology Industry
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Neeley, Tsedal. "From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'." Harvard Business School Teaching Note 421-096, May 2021.
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

learning, pivoting all along the way. Though it won’t be easy, even perfectionist Type-A personalities must open their minds to a more experimental approach. Those who rely on traditional strategic thinking—an approach one roundtable... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

damage, while other times it requires pivoting along the way. “As a manager in a really challenging situation, the impulse is to just do the thing in front of you; it isn’t to stop, reflect, and think about how you might do things... View Details
Keywords: by Michael Blanding
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

daughters regarding the use of lipstick in America.21 By the end of the 1920s, three thousand different face powders and several hundred rouges alone were being sold on the American market.22 Hollywood was also playing a pivotal role.... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

the Design and Execution of Medical Device Pivotal Trials By: Stern, Ariel Dora, and Aaron V. Kaplan Abstract—The introduction of new medical devices has transformed cardiovascular care in recent decades. Devices, such as heart valves,... View Details
Keywords: Carmen Nobel
  • 2017
  • Working Paper

Business and Green Knowledge Production in Sweden 1960s–1980s

By: Ann-Kristin Bergquist and Kristina Söderholm
This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
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Bergquist, Ann-Kristin, and Kristina Söderholm. "Business and Green Knowledge Production in Sweden 1960s–1980s." Harvard Business School Working Paper, No. 18-050, December 2017.
  • 02 May 2005
  • Research & Ideas

Four VCs on Evaluating Opportunities

Entrepreneurs have to have a clear sense of the opportunity and how to build the business. But the best ones are willing to reexamine their assumptions and are willing to veer left or right or pivot all the way around when the data... View Details
Keywords: by Lauren Barley
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

contributors, salespeople aim their attention at their customers and products, worried mostly about how to do their own job well. In becoming managers, they must pivot toward clarifying to their staff what the job requires, helping them... View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

rather than a market-entry strategy for first-time restaurateurs. Kitchen United has pivoted away from new food entrepreneurs toward providing cloud kitchens for regional and national chains. Zuul Kitchens has flourished serving... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 2024
  • Report

Overcoming Barriers to Resolving Gaza and Beyond

By: James K. Sebenius
As of early January 2024, discussion of the Gaza war heavily focuses on its humanitarian costs, cease fire possibilities, hostage prospects, and “day after” options. Yet what longer-term strategy guides actions on these vital issues while offering a more positive... View Details
Keywords: Negotiation; War; International Relations; Israel; Middle East
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Sebenius, James K. "Overcoming Barriers to Resolving Gaza and Beyond." Report, Belfer Center for Science and International Affairs, January 2024.
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation an even more urgent need, companies must also morph iteratively to keep up with the speed of emerging technologies. It’s a process of continuous learning and pivoting to adapt to an evolving competitive landscape.... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

venture to be all about the technology or all about the sales, without taking time to form a balanced plan. “In Silicon Valley, the fact that your enterprise has failed is actually a badge of honor.” And all too often, they do not give themselves wiggle room to View Details
Keywords: by Carmen Nobel
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

-Nancy F. Koehn What happened next was both pivotal in shaping the auto industry for much of the 20th century, and in the face of GM's bankruptcy announced recently, terribly ironic. Beginning in the mid 1920s, GM staged an astounding... View Details
Keywords: by Staff; Auto
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

States Military Academy at West Point. Using case studies (see links below), Snook's students are introduced to the coaches at pivotal moments: Knight has just been fired from Indiana and is unrepentant about his behavior. Krzyzewski is... View Details
Keywords: by Sean Silverthorne; Sports
  • 2010
  • Book

The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal

By: Noel Maurer and Carlos Yu
On August 15, 1914, the Panama Canal was officially opened for business, thus changing the face of both world trade and military power and playing a pivotal role in the rise of the United States on the world stage. Today we view the creation of the Panama Canal as a... View Details
Keywords: Political History; For-Profit Firms; Development Economics; Infrastructure; State Ownership; Ship Transportation; Panama; United States
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Maurer, Noel, and Carlos Yu. The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal. Princeton University Press, 2010.
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

iterative manner. To learn more, read 7 Successful Battle Strategies to Beat COVID-19 Euvin Naidoo, Senior Lecturer of Business Administration. Tip: Protect the core business and pivot to new opportunities The COVID-19 outbreak has... View Details
Keywords: by Sean Silverthorne
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated According to a recent Gallup survey, less... View Details
Keywords: by Boris Groysberg and Susan Seligson
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