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  • All HBS Web  (2,457)
    • People  (4)
    • News  (257)
    • Research  (1,837)
    • Events  (12)
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Show Results For

  • All HBS Web  (2,457)
    • People  (4)
    • News  (257)
    • Research  (1,837)
    • Events  (12)
    • Multimedia  (4)
  • Faculty Publications  (931)
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  • 25 Aug 2022
  • News

September 2022 Alumni and Faculty Books

A Practical Playbook to Fuel Business Growth is also an ideal blueprint for current and prospective UX practitioners seeking to improve their skills and further their careers. Creativity Unlocked: An Inside-Out Approach to a Life View Details
  • 01 Mar 2005
  • News

Answering the Call

a production chain, that maximized output.” Klug admires the way Aoki took command of a key variable in restaurant management: table turnover, or “turns.” “Rocky made the restaurant a theater, with the chef as the star View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2018
  • News

In My Humble Opinion: Urban Renewal

yin and yang between the improvement of the built environment and the preservation of nature,” says Rosenfeld, a member of the California... View Details
Keywords: Julia Hanna
  • 03 Apr 2012
  • News

Just Compensation

an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors... View Details
Keywords: executives; executive compensation; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2002
  • News

Bad Times for Business

Rosabeth, you mentioned the structure and design of the organization as possibly contributing to the current problems. What improvements can be made? Kanter: We need more external information — both... View Details
Keywords: Garry Emmons
  • 01 Dec 2007
  • News

How Business Schools Lost Their Way

management itself, the times seem ripe for reopening the question of what exactly this institution is for, what functions we as a society want it to perform, and how well it is performing them. Great... View Details
Keywords: Roger Thompson; Abraham Zaleznik; Business Schools & Computer & Management Training; Educational Services
  • 07 Oct 2021
  • News

Bringing Light to the Fight

own businesses and is now director of the Auckland International Airport and chair of Spark, New Zealand’s largest telecommunications and digital services company. “Measuring View Details
  • 03 Jun 2016
  • News

Again in a Great City

Cummings saw the potential of the city dwindling. The change was partially economic—the city’s credit rating, which had improved by the end of the 1990s, slipped again in the... View Details
Keywords: April White; photographed by Brian Kelly
  • 01 Feb 1999
  • News

Social Enterprise Forum Discusses Strategy

ChildrenU.S. has responded to changing societal norms. A second case considered how NGOs can improve their organizational performance by using strategic frameworks from the private and public sectors.... View Details
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

concert held at the Rock and Roll Hall of Fame and Museum on the second night of the conference. The following evening, alumni traded their tie-dyed T-shirts for more formal attire to attend a View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2009
  • News

The Maestro and the Market

experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 01 Mar 2011
  • News

Local Hero

explains. “We walked around Candlestick wearing ‘We’re Listening’ buttons, with the goal of improving the fan experience as much as possible until we could build a better park.” New food concessions, the... View Details
Keywords: Deborah Blagg; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Sep 2010
  • News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor... View Details
Keywords: Retail Trade; Water Transportation; Transportation
  • 01 Oct 1997
  • News

Theory & Practice

the future. In Do Lunch or Be Lunch: The Power of Predictability in Creating Your Future, Stevenson (with Jeffrey L. Cruikshank) argues that predictability in the business organization - created by practices such as establishing precise... View Details
  • 04 Feb 2020
  • News

In Harmony

life plan), and CEO of the AT&T Performing Arts Center in Dallas. Today Weinstein is the president and CEO of the Brevard Music Center, an institute and summer festival for... View Details
Keywords: Maureen Harmon
  • 01 Dec 1997
  • News

Banking on HBS

phase along with Stanford Business School professor Charles O'Reilly. The case method is the primary learning tool; overall, cases used in EDP range from an examination of General Electric CEO Jack Welch's management style, to... View Details
Keywords: Garry Emmons
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 Jun 2013
  • News

Lesson Plans

companies, requiring the same critical, honest thinking about leadership development. Improving the cross-fertilization between business and education would help. It'd be great to have a kind of... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Apr 2002
  • News

Q&A - Mark Fields

have confidence. If you perform the appropriate due diligence up front, then you can be confident that you’ll make the right decisions, no matter where you are. What are some of the business issues you’ve... View Details
Keywords: auto; Mazda; Ford; Mark Fields; Machinery Manufacturing; Manufacturing
  • 01 Jun 1999
  • News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

Patricia F. Russo (104th AMP) is executive vice president of New Jersey-based Lucent Technologies, a $30 billion communications powerhouse, where she oversees corporate strategy, business development, and corporate operations. A widely... View Details
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