Filter Results:
(374)
Show Results For
- All HBS Web (374)
- Faculty Publications (86)
Show Results For
- All HBS Web (374)
- Faculty Publications (86)
- 01 Feb 2002
- News
It's academic. (Not!)
dollars in lost sales and customer goodwill. Ton is currently working with a nationwide chain to estimate the magnitude of this problem and identify its drivers. "We have found large and systematic variation in performance in 250 stores... View Details
- 18 Apr 2000
- Research & Ideas
Learning in Action
they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star View Details
Keywords: by David A. Garvin
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best practice is to perform the clean... View Details
- Web
HBS - The year in Review
Christine Exley Negotiation, Organizations & Markets Emil Siriwardane Finance Staff Shine Through The faculty and leadership have noted over the years that the staff members are the fuel that propels the School. Never was this more evident than FY21, when staff... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
protocols, often unilaterally deciding to adopt the most restrictive version of the protocols to reassure their employees. And, to limit the threat of future possible liabilities, they worked hard to make sure that protocols were effectively implemented, such as... View Details
- 22 Feb 2022
- News
New Urban Order
compelling,” says Senior Lecturer John Macomber, coauthor with Joseph Allen of Healthy Buildings: How Indoor Spaces Drive Performance and Productivity. “In other words, more and more of these companies will enter the mainstream.” The need... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
came in? Cunningham: I was not on site, but certainly a lot of folks on the team were. We really closely monitored the results and we look at results across three different dimensions. We always look at the consumer dimension, so what are... View Details
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
and monitor the CEO, scrutinize the performance of the company's leadership team, oversee financial reporting and disclosure, and ensure compliance with laws and regulations. The recent failures triggered... View Details
Keywords: by Robert S. Kaplan
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
employee monitoring makes the case that if business owners are interested in their customer-facing workers learning and making progressively better decisions over time, they're far better off taking a hands-off approach and granting more... View Details
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
that believe their sustainability efforts are not being fully rewarded by the market. In particular, the research shows companies with overall good performance in their Environmental, Social, and Governance (ESG) programs can increase... View Details
Keywords: by Rachel Layne
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
rewarding high-performing teachers, and retraining and/or firing badly performing teachers," the paper states. In the United States, India, and China, managerial use of incentives are much more common than the use of View Details
Keywords: by Carmen Nobel
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
enrolled at centers with biometric monitoring are 25% less likely to interrupt their treatment than those at regular centers—an improvement driven by increased attendance and efforts by health workers and greater protocol adherence by... View Details
Keywords: Dina Gerdeman
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
likely to leave?” Yet, at the same time, Polzer notes that people analytics could also be used in more worrisome ways, raising concerns about employers that monitor every keystroke in an attempt to control and micromanage employee... View Details
Keywords: by Ben Rand
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor... View Details
Keywords: by Marc J. Epstein
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
it "government must be able to monitor and regulate Internet activities that adversely affect people's safety and welfare." Few were convinced that technology itself would provide more than temporary defenses. The use of the... View Details
Keywords: by James L. Heskett
Larissa Bifano
computer databases, solid state devices and wireless positioning systems; medical technologies, including cancer treatment therapies, health and fitness monitoring and implantable devices; and various other technologies including... View Details
Keywords: Legal
Theodore W. Waitt
Waitt built one of the most successful computer manufacturers and sellers in the US. Along with Dell, Gateway became a pioneering force in using direct mail and the Internet to sell personal computers. Though Gateway has often lagged the View Details
Keywords: Computers & Electronics
- 22 Nov 2016
- First Look
November 22, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50058 Fall 2016 Administrative & Regulatory Law News The Integrity of Private Third-party Compliance Monitoring By: Short, Jodi L., and Michael W. Toffel Abstract—Government agencies are... View Details
Keywords: Sean Silverthorne
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
the Currency, which regulates national banks. Finally, there would be a regulator that would monitor the business conduct of all firms in the financial service industry. This regulator would set standards for each type of financial... View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
strategic guidelines to shape strategies at lower levels of the organization. Board and shareholder alignment: The corporation's board of directors reviews, approves, and monitors the corporate strategy. Corporate office to corporate... View Details