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(1,638)
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- Research (1,224)
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Show Results For
- All HBS Web
(1,638)
- People (4)
- News (169)
- Research (1,224)
- Events (7)
- Multimedia (2)
- Faculty Publications (578)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
- July 2004 (Revised September 2004)
- Case
Novell: CEO-led Turnaround and Growth Strategy
Michael Beer
MICHAEL BEER
Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details
- Research Summary
Trust
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
- December 2009
- Article
Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital
- 2017
- Book
Geography, Location, and Strategy
Ashley V. Whillans
Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details
- 2022
- Working Paper
Institutional Emplacement and the Novel Resurgence of Independent Bookstores
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
- 12 Dec 2014
- Working Paper Summaries
Bottlenecks, Modules and Dynamic Architectural Capabilities
- September 2005
- Article
Managerial Foresight and Attempted Rent Appropriation: Insider Trading on Knowledge of Imminent Breakthroughs
- 2012
- Book
Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy
- Summer 2014
- Article
Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority
- December 2004 (Revised April 2006)
- Case
Mavens & Moguls: Because Marketing Matters...
- Teaching Interest
Overview
- 2014
- Working Paper
Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management
- 2024
- Working Paper
The Impact of Culture Consistency on Subunit Outcomes
- 24 Apr 2009
- Working Paper Summaries
Corporate Social Entrepreneurship
- 09 Jan 2020
- Book