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Publications

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  • 14 Nov 2007
  • Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz
  • Program

Senior Executive Leadership Program—India

specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and View Details
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

demands, the head of the largest division of a Midwestern manufacturing company reluctantly drew the conclusion that his only alternative was to engineer a crisis. [ ] But energy within his organization did not emerge as a strong sense of urgency to act. New energy... View Details
Keywords: by John P. Kotter
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

organizational contexts and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent behavior. Throughout, you'll find numerous hands-on decision... View Details
Keywords: Martha Lagace
  • Program

Developing Yourself as a Leader—Virtual

applications for this program, the Admissions Committee seeks a balance of organization and industry representation, as well as candidates' professional experience and current organizational responsibilities. Read More Answering Your... View Details
  • November 1995
  • Case

Transformation of Pratt & Whitney North Haven (D)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Because of conflicts between the vapor coat and pack coat cells over the decision to purchase new grit blast equipment, Business Unit Manager Tom Hutton has decided to form a second capital purchase team that will represent the pack coat cell. Meanwhile, the first... View Details
Keywords: Decisions; Capital; Employees; Organizational Culture
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  • Research Summary

Overview

By: Julian J. Zlatev
First, Professor Zlatev studies how people make decisions that reinforce a sense that they are good or moral. He studies the psychology behind dual motive behaviors—actions that incorporate self-interested and prosocial motives—and the structure of moral identity. For... View Details

    Uncovering the Mitigating Psychological Response to Monitoring Technologies

    Organizational psychologists have long held that monitoring workers saps them of their autonomy and thereby reduces their effectiveness. Yet technology has intensified such surveillance in recent years: Managers now track everything from clinicians’ handwashing to... View Details

    • 29 May 2009
    • Working Paper Summaries

    Crafting Integrated Multichannel Retailing Strategies

    Keywords: by Jie Zhang, Paul Farris, Tarun Kushwaha, John Irvin, Thomas J. Steenburgh & Barton Weitz; Retail
    • July–August 2013
    • Article

    The Network Secrets of Great Change Agents

    By: Julie Battilana and Tiziana Casciaro
    Change is hard, especially in a large organization. Yet some leaders succeed—often spectacularly—at transforming their workplaces. What makes them able to exert this sort of influence when the vast majority can't? The authors tracked 68 change initiatives in the UK's... View Details
    Keywords: Networks; Organizational Change and Adaptation; Leading Change; Health Industry
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    • October 2020 (Revised March 2021)
    • Case

    Pete Carroll: Building a Winning Organization through Purpose, Caring, and Inclusion

    By: Ranjay Gulati, Matthew Breitfelder and Monte Burke
    Competing at the highest levels of the National Football League (NFL) requires tremendous skill, dedication and persistence. The most successful coaches in the NFL know how to draw out a higher level of performance and consistency from their players. This is typically... View Details
    Keywords: National Football League; Leadership Style; Organizational Culture; Mission and Purpose; Relationships; Performance; Success; Sports; Sports Industry
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    • Research Summary

    Creativity and Innovation

    By: Teresa M. Amabile

    Starting in 2016, I undertook several new projects on creativity and innovation. The first, a revision of my 1988 componential theory of creativity and innovation, was coauthored with Michael Pratt (Boston College) and published in Research in Organizational... View Details

    Keywords: Creativity; Innovation
    • 21 Apr 2011
    • Research & Ideas

    Searching for Better Practices in Social Investing

    moderator Professor Herman "Dutch" Leonard, who serves as cochair of the Social Enterprise Initiative. "First, the focus is on impact. Second is taking that impact to scale. And the third element is that whatever is needed, that's what we'll do. View Details
    Keywords: by Carmen Nobel; Financial Services
    • Program

    Creating Brand Value

    space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational... View Details
    • 01 Apr 2014
    • First Look

    First Look: April 1

    primarily on substitutes but copied from rivals. Next, they actively tested their assumptions and made major resource commitments to the business model they identified as the most lucrative. Finally, they deliberately maintained a loosely structured View Details
    Keywords: Sean Silverthorne
    • Program

    The Women's Leadership Forum

    programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at... View Details
    • March 2009
    • Article

    Risk Management and Calculative Cultures

    By: Anette Mikes
    Enterprise risk management (ERM) has recently emerged as a widespread practice in financial institutions. It has been increasingly codified and encrypted into regulatory, corporate governance and organisational management blueprints. A burgeoning literature of... View Details
    Keywords: Risk Management; Practice; Banks and Banking; Corporate Governance; Value; Business and Shareholder Relations; Managerial Roles; Culture; Governing Rules, Regulations, and Reforms; Business or Company Management; Financial Services Industry
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    • September 1989 (Revised July 1992)
    • Case

    Pepsi-Cola U.S. Beverages (A)

    Responding to changes in Pepsi-Cola's competitive environment, Roger Enrico, president and CEO of PepsiCo Worldwide Beverages, formed a task force to investigate a possible reorganization of Pepsi's domestic soft drink business. The task force recommends reorganizing... View Details
    Keywords: Business Organization; Organizational Design; Food and Beverage Industry
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    • Program

    Behavioral Economics—Virtual

    value for your customers Improve decision-making and performance across your organization Enhance organizational performance by using "choice architecture" to alter the context in which employees make decisions Facilitate rapid cycles of... View Details
    • Program

    Investment Management Workshop

    basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More... View Details