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  • All HBS Web  (9,500)
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  • All HBS Web  (9,500)
    • People  (12)
    • News  (1,819)
    • Research  (6,434)
    • Events  (32)
    • Multimedia  (86)
  • Faculty Publications  (4,633)
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  • 2011
  • Article

The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations

By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine... View Details
Keywords: Judgments; Organizations; Emotions; Behavior; Selection and Staffing; Performance Evaluation; Resource Allocation; Valuation; Competency and Skills; Information; Research
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Cuddy, Amy J.C., Peter Glick, and Anna Beninger. "The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations." Research in Organizational Behavior 31 (2011): 73–98.
  • September 2014
  • Article

The New Heretics: Hybrid Organizations and the Challenges they Present to Corporate Sustainability

By: Nardia Haigh and Andrew J. Hoffman
Corporate sustainability has become mainstream; reaching into all areas of business management. Yet despite this progress, large-scale social and ecological issues continue to worsen. In this article, we examine how corporate sustainability has been enacted as a... View Details
Keywords: Social Issues; Corporate Social Responsibility and Impact; Environmental Sustainability; Mission and Purpose
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Haigh, Nardia, and Andrew J. Hoffman. "The New Heretics: Hybrid Organizations and the Challenges they Present to Corporate Sustainability." Organization & Environment 27, no. 3 (September 2014): 223–241.
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 2004
  • Chapter

Theory of Organizational Knowledge Creation

By: Hirotaka Takeuchi and Ikujiro Nonaka
Keywords: Organizational Change and Adaptation; Knowledge Acquisition; Theory
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Takeuchi, Hirotaka, and Ikujiro Nonaka. "Theory of Organizational Knowledge Creation ." In Hitotsubashi on Knowledge Management, by Hirotaka Takeuchi and Ikujiro Nonaka. John Wiley & Sons, 2004.
  • 2006
  • Book

The New Global Brands: Managing Non-Governmental Organizations in the 21st Century

By: J. Quelch and Nathalie Laidler-Kylander
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Quelch, J., and Nathalie Laidler-Kylander. The New Global Brands: Managing Non-Governmental Organizations in the 21st Century. Mason, OH: Thomson South-Western, 2006.
  • March 1999
  • Case

Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

By: Michael Beer and Perry Fagan
In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power of pharmaceutical buyers like managed care organizations led to price pressures and President Clinton's review of... View Details
Keywords: Organizational Change and Adaptation; Business or Company Management; Organizational Culture; Problems and Challenges; Management Practices and Processes; Competitive Strategy; Management Teams; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Situation or Environment; Alignment; Pharmaceutical Industry; United States
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Beer, Michael, and Perry Fagan. "Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)." Harvard Business School Case 499-054, March 1999.
  • 1985
  • Article

Executive Succession, Strategic Reorientation and Organization Evolution

By: Michael Tushman, B. Virany and E. Romanelli
Keywords: Management Succession; Strategy; Organizations
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Tushman, Michael, B. Virany, and E. Romanelli. "Executive Succession, Strategic Reorientation and Organization Evolution." Technology in Society 7 (1985): 297–314.
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

to the people who work for you? That doesn’t mean leaders are superfluous, however. In order to reap the benefits of experimentation, Thomke says leaders must set out a roadmap to determine a company’s strategic objectives and break those... View Details
Keywords: by Michael Blanding
  • July–August 2019
  • Article

Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions

By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes... View Details
Keywords: Organization Theory; Economic Sociology; Social Responsibility; Sustainability; Auditing; Process Improvement; Organizational Structure; Corporate Social Responsibility and Impact; Supply Chain; Labor; Working Conditions
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Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions." Organization Science 30, no. 4 (July–August 2019): 847–867. (Best Paper Award at ComplianceNet Conference 2019, 2020 Responsible Research in Management Award Finalist.)
  • May 2012
  • Course Overview Note

Managing Stakeholders with Corporate Social Responsibility

By: Christopher Marquis and Laura Velez Villa
This note articulates the ways in which strong stakeholder-company relationships developed through corporate social responsibility initiatives and other types of social strategies deliver bottom line benefits. The analysis follows stakeholder logic models connecting... View Details
Keywords: Business And Society; Social Responsibility; Stakeholder Management; Government And Business; Philanthropy; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving; Revenue
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Marquis, Christopher, and Laura Velez Villa. "Managing Stakeholders with Corporate Social Responsibility." Harvard Business School Course Overview Note 412-121, May 2012.
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

managers to "'personally' drive innovation and competitive advantage." Gerald Nanninga placed the blame on "infestation" (parasites that successful View Details
Keywords: by Jim Heskett
  • Research Summary

Overview

Matthew's research examines how entrepreneurial organizations and their managers create social and institutional change. His latest project focuses on hybrid organizations that combine aspects of non-profits and companies to create innovative organizational forms. In... View Details
Keywords: Organization Theory; Hybrid Organizations; Entrepreneurship; Social Entrepreneurship; Corporate Social Responsibility; Innovation
  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

what did your panel presenters and speakers identify as main themes in the colloquia's mission to "illuminate and deepen the connections between creativity, entrepreneurship View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • March 2010
  • Article

Interpersonal Authority in a Theory of the Firm

By: Eric J. Van den Steen
This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give the manager, as an equilibrium outcome, interpersonal authority over employees (in a world with open disagreement). The paper thus provides... View Details
Keywords: Theory; Assets; Ownership; Motivation and Incentives; Governance Controls; Power and Influence; Projects; Perspective; Employees
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Van den Steen, Eric J. "Interpersonal Authority in a Theory of the Firm." American Economic Review 100, no. 1 (March 2010): 466–490.
  • 2003
  • Case

Capston-White's Document Management and Production Services

By: Vijay Govindarajan, Chris Trimble and Julie Lang
The development of multi-function devices that could copy, print, fax, and scan created a convergence in the markets for these devices. Copiers and printers had previously been purchased and managed in very different manners by large organizations. Facing an uncertain... View Details
Keywords: Technological Innovation; Innovation Strategy; Service Delivery; Service Industry
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Govindarajan, Vijay, Chris Trimble, and Julie Lang. "Capston-White's Document Management and Production Services." 2003. (Case No. 2-0017.)
  • January–February 2020
  • Article

Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth

By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.

Loyalty-leading companies operate differently. They create systems for... View Details

Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
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Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
  • Research Summary

Divergent change in organizations

By: Julie Battilana

The first stream of research in Professor Battilana’s work aims to identify the conditions that enable individual actors to initiate divergent change within organizations as well as the conditions enabling successful implementation of such change. It combines... View Details

  • 2002
  • Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin
Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture
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Garvin, David A. General Management: Processes and Action: Text and Cases. Boston: McGraw-Hill, 2002.
  • March 2017 (Revised August 2021)
  • Teaching Note

HomeAway: Organizing the Vacation Rental Industry

By: Rory McDonald and Matt Higgins
Teaching Note for HBS No. 615-036. View Details
Keywords: Strategy; Innovation; Entrepreneurship; Technology; Acquisitions; Operations Management
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McDonald, Rory, and Matt Higgins. "HomeAway: Organizing the Vacation Rental Industry." Harvard Business School Teaching Note 617-042, March 2017. (Revised August 2021.)
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

evaluations. Organizational learning must be promoted. Create bridges between individual and organizational learning. Many successful organizations use advisory boards as sources of critical skills.... View Details
Keywords: by Manda Salls
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