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  • All HBS Web  (17,206)
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  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low... View Details
Keywords: by John Quelch; Health
  • October 2004 (Revised March 2006)
  • Background Note

Learning from Scandals: Responsibility of Professional Organizations

By: Ashish Nanda
This case comments on the responsibility of professional organizations to respond openly to public accusations of wrongdoing by its members. It briefly relates the circumstances of the sexual abuse scandal in the Boston archdiocese of the Roman Catholic Church and the... View Details
Keywords: Corporate Disclosure; Ethics
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Nanda, Ashish. "Learning from Scandals: Responsibility of Professional Organizations." Harvard Business School Background Note 905-037, October 2004. (Revised March 2006.)
  • 1976
  • Chapter

The Technology of Organization Development

By: Michael Beer
Citation
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Beer, Michael. "The Technology of Organization Development." In Handbook of Industrial and Organizational Psychology, edited by Marvin D. Dunnette. Rand McNally & Company, 1976.
  • 2013
  • Working Paper

Organization Identity and Accounting Choices

By: J. Bouwens and P. Kroos
Citation
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Bouwens, J., and P. Kroos. "Organization Identity and Accounting Choices." Working Paper, 2013. (Tilburg University.)
  • March 2004 (Revised June 2004)
  • Case

Massport (C): A Revitalized Organization

Supplements the (A) case. View Details
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Roberto, Michael, and Erika Ferlins. "Massport (C): A Revitalized Organization." Harvard Business School Case 304-098, March 2004. (Revised June 2004.)
  • October 2003 (Revised November 2003)
  • Module Note

Organizing to Learn Module Note

By: Amy C. Edmondson
Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The... View Details
Keywords: Learning; Business Strategy
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Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)
  • February 1988
  • Case

IBM Marketing Organization (B): Process

By: Frank V. Cespedes
Keywords: Marketing Strategy; Information Technology Industry
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Cespedes, Frank V. "IBM Marketing Organization (B): Process." Harvard Business School Case 588-061, February 1988.
  • January 1979 (Revised January 1992)
  • Case

Organizations in Crisis: Waterford College

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Zaleznik, Abraham. "Organizations in Crisis: Waterford College." Harvard Business School Case 479-013, January 1979. (Revised January 1992.)
  • September 2018 (Revised April 2019)
  • Teaching Plan

Summa Equity: Building Purpose-Driven Organizations

By: George Serafeim
Teaching Note for HBS No. 118-028. View Details
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Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Teaching Plan 119-034, September 2018. (Revised April 2019.)
  • March 1999
  • Article

Practices for Managing Information Flows Within Organizations

By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim
Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage... View Details
Keywords: Information Management; Management Practices and Processes; Safety; Governance Controls; Customer Focus and Relationships
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Demski, Joel, Tracy Lewis, Dennis Yao, and Huseyin Yildirim. "Practices for Managing Information Flows Within Organizations." Journal of Law, Economics & Organization 15, no. 1 (March 1999): 107–131. (Harvard users click here for full text.)
  • 2008
  • Preface

New Evidence on Cluster Organizations

By: Christian H.M. Ketels
Keywords: Industry Clusters
Citation
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Ketels, Christian H.M. "New Evidence on Cluster Organizations." Preface to Automotive Clustering in Europe, edited by Gergana Dimitrova and Gerrit Stratmann. Darmstadt, Germany: Europäischer Wirtschafts Verlag GmbH, 2008.
  • October 1979
  • Article

Social Network Analysis for Organizations

By: N. Tichy, Michael Tushman and C. Fombrum
Citation
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Tichy, N., Michael Tushman, and C. Fombrum. "Social Network Analysis for Organizations." Academy of Management Review 4, no. 4 (October 1979): 507–520.
  • 2007
  • Working Paper

What Do Non-Governmental Organizations Do?

By: Eric D. Werker and Faisal Z. Ahmed
Citation
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Werker, Eric D., and Faisal Z. Ahmed. "What Do Non-Governmental Organizations Do?" Harvard Business School Working Paper, No. 08-041, December 2007.
  • March 1981 (Revised June 1981)
  • Case

Benco, Inc. (B): Marketing Organization

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Bonoma, Thomas V. "Benco, Inc. (B): Marketing Organization." Harvard Business School Case 581-128, March 1981. (Revised June 1981.)
  • January 1990 (Revised November 1991)
  • Background Note

Organized Labor and Public Policy

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Heckscher, Charles C. "Organized Labor and Public Policy." Harvard Business School Background Note 490-054, January 1990. (Revised November 1991.)
  • 1995
  • Working Paper

The Path-Dependent Evolution of Organizations

By: Michael C. Moldoveanu, Nitin Nohria and Howard H. Stevenson
Citation
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Moldoveanu, Michael C., Nitin Nohria, and Howard H. Stevenson. "The Path-Dependent Evolution of Organizations." Harvard Business School Working Paper, No. 96-005, August 1995.
  • 1997
  • Working Paper

Value, Contract Structure and Organizations

By: Carliss Y. Baldwin and Kim Clark
Citation
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Baldwin, Carliss Y., and Kim Clark. "Value, Contract Structure and Organizations." Harvard Business School Working Paper, No. 97-085, May 1997.
  • 16 Feb 2016
  • Working Paper Summaries

Diversity and Team Performance in a Kenyan Organization

Keywords: by Benjamin Marx, Vincent Pons, and Tavneet Suri; Public Administration; Public Relations
  • Research Summary

Strategic participation of social movement organizations

Social movements and related social movement organizations (SMOs) play an important role in the formation of new industries and market niches, as well as the emergence of new organizational forms.  I argue that as SMOs become more sophisticated and... View Details

  • November 2018 (Revised May 2019)
  • Case

California Closets: Organizing the Customer Experience

By: Boris Groysberg and Annelena Lobb
California Closets had used robust net promoter score (NPS) data, surveyed across its locations, to create a more consistent and satisfying customer experience. CEO Bill Barton wanted to further optimize the customer experience around best practices. He also wanted to... View Details
Keywords: Net Promoter Score; Customer Relationship Management; Customer Satisfaction; Customers; Acquisition; Demographics; Strategy
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Groysberg, Boris, and Annelena Lobb. "California Closets: Organizing the Customer Experience." Harvard Business School Case 419-004, November 2018. (Revised May 2019.)
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