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Show Results For
- All HBS Web
(17,206)
- People (26)
- News (5,069)
- Research (9,342)
- Events (64)
- Multimedia (570)
- Faculty Publications (7,488)
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- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low... View Details
- October 2004 (Revised March 2006)
- Background Note
Learning from Scandals: Responsibility of Professional Organizations
By: Ashish Nanda
This case comments on the responsibility of professional organizations to respond openly to public accusations of wrongdoing by its members. It briefly relates the circumstances of the sexual abuse scandal in the Boston archdiocese of the Roman Catholic Church and the... View Details
Nanda, Ashish. "Learning from Scandals: Responsibility of Professional Organizations." Harvard Business School Background Note 905-037, October 2004. (Revised March 2006.)
- 1976
- Chapter
The Technology of Organization Development
By: Michael Beer
Beer, Michael. "The Technology of Organization Development." In Handbook of Industrial and Organizational Psychology, edited by Marvin D. Dunnette. Rand McNally & Company, 1976.
- March 2004 (Revised June 2004)
- Case
Massport (C): A Revitalized Organization
Supplements the (A) case. View Details
Roberto, Michael, and Erika Ferlins. "Massport (C): A Revitalized Organization." Harvard Business School Case 304-098, March 2004. (Revised June 2004.)
- October 2003 (Revised November 2003)
- Module Note
Organizing to Learn Module Note
By: Amy C. Edmondson
Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The... View Details
Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)
- February 1988
- Case
IBM Marketing Organization (B): Process
By: Frank V. Cespedes
Cespedes, Frank V. "IBM Marketing Organization (B): Process." Harvard Business School Case 588-061, February 1988.
- January 1979 (Revised January 1992)
- Case
Organizations in Crisis: Waterford College
Zaleznik, Abraham. "Organizations in Crisis: Waterford College." Harvard Business School Case 479-013, January 1979. (Revised January 1992.)
- September 2018 (Revised April 2019)
- Teaching Plan
Summa Equity: Building Purpose-Driven Organizations
By: George Serafeim
Teaching Note for HBS No. 118-028. View Details
- March 1999
- Article
Practices for Managing Information Flows Within Organizations
By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim
Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage... View Details
Keywords: Information Management; Management Practices and Processes; Safety; Governance Controls; Customer Focus and Relationships
Demski, Joel, Tracy Lewis, Dennis Yao, and Huseyin Yildirim. "Practices for Managing Information Flows Within Organizations." Journal of Law, Economics & Organization 15, no. 1 (March 1999): 107–131. (Harvard users click here for full text.)
- 2008
- Preface
New Evidence on Cluster Organizations
By: Christian H.M. Ketels
Keywords: Industry Clusters
Ketels, Christian H.M. "New Evidence on Cluster Organizations." Preface to Automotive Clustering in Europe, edited by Gergana Dimitrova and Gerrit Stratmann. Darmstadt, Germany: Europäischer Wirtschafts Verlag GmbH, 2008.
- October 1979
- Article
Social Network Analysis for Organizations
By: N. Tichy, Michael Tushman and C. Fombrum
Tichy, N., Michael Tushman, and C. Fombrum. "Social Network Analysis for Organizations." Academy of Management Review 4, no. 4 (October 1979): 507–520.
- 2007
- Working Paper
What Do Non-Governmental Organizations Do?
By: Eric D. Werker and Faisal Z. Ahmed
Werker, Eric D., and Faisal Z. Ahmed. "What Do Non-Governmental Organizations Do?" Harvard Business School Working Paper, No. 08-041, December 2007.
- March 1981 (Revised June 1981)
- Case
Benco, Inc. (B): Marketing Organization
Bonoma, Thomas V. "Benco, Inc. (B): Marketing Organization." Harvard Business School Case 581-128, March 1981. (Revised June 1981.)
- January 1990 (Revised November 1991)
- Background Note
Organized Labor and Public Policy
Heckscher, Charles C. "Organized Labor and Public Policy." Harvard Business School Background Note 490-054, January 1990. (Revised November 1991.)
- 1995
- Working Paper
The Path-Dependent Evolution of Organizations
By: Michael C. Moldoveanu, Nitin Nohria and Howard H. Stevenson
- 16 Feb 2016
- Working Paper Summaries
Diversity and Team Performance in a Kenyan Organization
- Research Summary
Strategic participation of social movement organizations
Social movements and related social movement organizations (SMOs) play an important role in the formation of new industries and market niches, as well as the emergence of new organizational forms. I argue that as SMOs become more sophisticated and... View Details
- November 2018 (Revised May 2019)
- Case
California Closets: Organizing the Customer Experience
By: Boris Groysberg and Annelena Lobb
California Closets had used robust net promoter score (NPS) data, surveyed across its locations, to create a more consistent and satisfying customer experience. CEO Bill Barton wanted to further optimize the customer experience around best practices. He also wanted to... View Details
Keywords: Net Promoter Score; Customer Relationship Management; Customer Satisfaction; Customers; Acquisition; Demographics; Strategy
Groysberg, Boris, and Annelena Lobb. "California Closets: Organizing the Customer Experience." Harvard Business School Case 419-004, November 2018. (Revised May 2019.)