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  • All HBS Web  (17,210)
    • People  (26)
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  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low... View Details
Keywords: by John Quelch; Health
  • Article

Optimizing Organic Waste to Energy Operations

By: Baris Ata, Deishin Lee and Mustafa H. Tongarlak
A waste-to-energy firm that recycles organic waste with energy recovery performs two environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two... View Details
Keywords: Business Ventures; Energy Generation; Renewable Energy; Revenue; Customers; Strategy; Corporate Governance; Wastes and Waste Processing; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Cost Management; Urban Scope
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Ata, Baris, Deishin Lee, and Mustafa H. Tongarlak. "Optimizing Organic Waste to Energy Operations." Manufacturing & Service Operations Management 14, no. 2 (Spring 2012): 231–244.
  • September 1990 (Revised March 1993)
  • Case

General Electric Plastics: Organizing the Marketing Function

By: V. Kasturi Rangan
Describes the rapid growth of General Electric Plastics for over the last decade to a $5 billion (sales) company. The accompanying organizational transitions are described. The task is to design a marketing organization for the coming decade given the anticipated... View Details
Keywords: Transition; Marketing Strategy; Organizational Design; Growth and Development Strategy
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Rangan, V. Kasturi. "General Electric Plastics: Organizing the Marketing Function." Harvard Business School Case 591-029, September 1990. (Revised March 1993.)
  • November 2018 (Revised May 2019)
  • Case

California Closets: Organizing the Customer Experience

By: Boris Groysberg and Annelena Lobb
California Closets had used robust net promoter score (NPS) data, surveyed across its locations, to create a more consistent and satisfying customer experience. CEO Bill Barton wanted to further optimize the customer experience around best practices. He also wanted to... View Details
Keywords: Net Promoter Score; Customer Relationship Management; Customer Satisfaction; Customers; Acquisition; Demographics; Strategy
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Groysberg, Boris, and Annelena Lobb. "California Closets: Organizing the Customer Experience." Harvard Business School Case 419-004, November 2018. (Revised May 2019.)
  • April 2008
  • Class Lecture

Can Complex Organizations Learn? (FSS)

By: Amy C. Edmondson
Keywords: Organizational Change and Adaptation
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Edmondson, Amy C. "Can Complex Organizations Learn? (FSS)." Harvard Business School Class Lecture 608-717, April 2008.
  • 8 Aug 2004
  • Conference Presentation

Self-discovery through Journaling in Organizations

By: Teresa M. Amabile and Steve J. Kramer
Keywords: Identity; Social Psychology; Organizations
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Amabile, Teresa M., and Steve J. Kramer. "Self-discovery through Journaling in Organizations." Paper presented at the Academy of Management Annual Meeting, New Orleans, LA, August 08, 2004.
  • September 2018 (Revised April 2019)
  • Teaching Plan

Summa Equity: Building Purpose-Driven Organizations

By: George Serafeim
Teaching Note for HBS No. 118-028. View Details
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Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Teaching Plan 119-034, September 2018. (Revised April 2019.)
  • 2008
  • Preface

New Evidence on Cluster Organizations

By: Christian H.M. Ketels
Keywords: Industry Clusters
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Ketels, Christian H.M. "New Evidence on Cluster Organizations." Preface to Automotive Clustering in Europe, edited by Gergana Dimitrova and Gerrit Stratmann. Darmstadt, Germany: Europäischer Wirtschafts Verlag GmbH, 2008.
  • October 1979
  • Article

Social Network Analysis for Organizations

By: N. Tichy, Michael Tushman and C. Fombrum
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Tichy, N., Michael Tushman, and C. Fombrum. "Social Network Analysis for Organizations." Academy of Management Review 4, no. 4 (October 1979): 507–520.
  • 2007
  • Working Paper

What Do Non-Governmental Organizations Do?

By: Eric D. Werker and Faisal Z. Ahmed
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Werker, Eric D., and Faisal Z. Ahmed. "What Do Non-Governmental Organizations Do?" Harvard Business School Working Paper, No. 08-041, December 2007.
  • March 1981 (Revised June 1981)
  • Case

Benco, Inc. (B): Marketing Organization

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Bonoma, Thomas V. "Benco, Inc. (B): Marketing Organization." Harvard Business School Case 581-128, March 1981. (Revised June 1981.)
  • January 1990 (Revised November 1991)
  • Background Note

Organized Labor and Public Policy

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Heckscher, Charles C. "Organized Labor and Public Policy." Harvard Business School Background Note 490-054, January 1990. (Revised November 1991.)
  • 1995
  • Working Paper

The Path-Dependent Evolution of Organizations

By: Michael C. Moldoveanu, Nitin Nohria and Howard H. Stevenson
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Moldoveanu, Michael C., Nitin Nohria, and Howard H. Stevenson. "The Path-Dependent Evolution of Organizations." Harvard Business School Working Paper, No. 96-005, August 1995.
  • 1997
  • Working Paper

Value, Contract Structure and Organizations

By: Carliss Y. Baldwin and Kim Clark
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Baldwin, Carliss Y., and Kim Clark. "Value, Contract Structure and Organizations." Harvard Business School Working Paper, No. 97-085, May 1997.
  • Research Summary

Governance and Accountability in Social Sector Organizations

This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.

First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details

  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

Unless men embrace their role in eliminating gender bias and barriers, organizations and institutions will never leverage the value that women bring to the workplace. “Most positions of power are still held by men,” says Colleen Ammerman,... View Details
Keywords: by Kristen Senz
  • 1976
  • Chapter

The Technology of Organization Development

By: Michael Beer
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Beer, Michael. "The Technology of Organization Development." In Handbook of Industrial and Organizational Psychology, edited by Marvin D. Dunnette. Rand McNally & Company, 1976.
  • 2013
  • Working Paper

Organization Identity and Accounting Choices

By: J. Bouwens and P. Kroos
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Bouwens, J., and P. Kroos. "Organization Identity and Accounting Choices." Working Paper, 2013. (Tilburg University.)
  • March 2004 (Revised June 2004)
  • Case

Massport (C): A Revitalized Organization

Supplements the (A) case. View Details
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Roberto, Michael, and Erika Ferlins. "Massport (C): A Revitalized Organization." Harvard Business School Case 304-098, March 2004. (Revised June 2004.)
  • October 2003 (Revised November 2003)
  • Module Note

Organizing to Learn Module Note

By: Amy C. Edmondson
Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The... View Details
Keywords: Learning; Business Strategy
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Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)
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