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Publications

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  • 2007
  • Working Paper

A Taste For Obscurity: An Individual-Level Examination of 'Long Tail' Consumption

By: Anita Elberse
Because online retailers are often able to provide products in a more cost-efficient manner than bricks-and-mortar stores, online channels are characterized by a vast assortment of products. Proponents of the "long tail" principle recently argued that the demand for... View Details
Keywords: Decision Choices and Conditions; Consumer Behavior; Distribution Channels; Product; Renting or Rental; Online Technology; Motion Pictures and Video Industry; Music Industry; Retail Industry
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

Behavior unit insisted on when he took over as CEO of Medtronic, the medical-devices company, in 1991. That's in part because George had experienced firsthand what Robert McNamara warned of—George worked under McNamara for several years... View Details
Keywords: by Garry Emmons
  • March–April 2023
  • Article

Market Segmentation Trees

By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market... View Details
Keywords: Decision Trees; Computational Advertising; Market Segmentation; Analytics and Data Science; E-commerce; Consumer Behavior; Marketplace Matching; Marketing Channels; Digital Marketing
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  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

worldwide phenomenon. Sensing, analyzing, and developing appropriate responses to the complex new demands of the expanded, global marketplace is difficult, and the greatest challenge comes in developing the organizational capabilities and View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

Carney Abstract This experiment tested whether changing one's nonverbal behavior prior to an important social evaluation could improve performance on the evaluated task. Participants adopted expansive, open (high-power) poses or... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

forthcoming Research in Organizational Behavior Self-Managing Organizations: Exploring the Limits of Less Hierarchical Organizing By: Lee, Michael Y., and Amy C. Edmondson Abstract—Fascination with organizations that eschew the... View Details
Keywords: Carmen Nobel
  • 01 Oct 2013
  • First Look

First Look: October 1

  Publications August 2013 Journal of Economic Behavior & Organization Religion, Politician Identity and Development Outcomes: Evidence from India By: Bhalotra, Sonia, Guilhem Cassan, Irma Clots-Figueras, and Lakshmi Iyer... View Details
Keywords: Sean Silverthorne
  • Article

Exploring the Duality Between Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis

By: Alan MacCormack, Carliss Y. Baldwin and John Rusnak
A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that the organization produces. Specifically, products tend to "mirror" the architectures of the organizations in which they are... View Details
Keywords: Organization Design; Architecture; Modularity; Open Source Software; Communication; Design; Governance; Management Practices and Processes; Open Source Distribution; Product Design; Mission and Purpose; Organizational Structure; Performance; Problems and Challenges; Behavior; Software
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  • Web

Faculty & Researchers - Managing the Future of Work

on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale... View Details
  • 18 Oct 2016
  • First Look

October 18, 2016

the insights it provides. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51754 2016 Journal of Marketing Research 'Be Careless with That!' Availability of Product Upgrades Increases Cavalier Behavior Toward Possessions... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change. Like all managerial action,... View Details
Keywords: by Michael Beer & Nitin Nohria
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

Opportunities in the Restaurant Industry (also listed under General Management) Michael S. Kaufman , Andy Pforzheimer Spring 2026 Q3Q4 3.0 The Coming of Managerial Capitalism Tom Nicholas Spring 2026 Q3Q4 3.0 Entrepreneurial Finance (also... View Details
  • 05 May 2015
  • First Look

First Look: May 5

Concealment: The Roots of Dishonest Behavior How Moral Flexibility Constrains Our Moral Compass By: Gino, F. Abstract—Cheating, fraud, deception, uncooperative actions, and many other forms of unethical View Details
Keywords: Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details
Keywords: Dina Gerdeman
  • 26 Jan 2022
  • News

Making Peace with Anger

today, to apologize for bad behavior and, C, because I’ve been so open about it, I also know that a lot of people are kind of watching me and making sure that I’m not heading down that path. As it relates to the office, there was a group... View Details
  • 23 Sep 2014
  • First Look

First Look: September 23

  Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

manipulation that involves misclassifying a patient into a diagnosis-related group that yields higher reimbursement. As overbilling allows hospitals to increase revenues without altering operations, affecting costs, or having to reverse such View Details
Keywords: by Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 28 Sep 2023
  • News

Screen Time

iStock/ST.art MBA 1982’s Section B had already formed a close-knit group that gathered often in the decades following their time at the School, when the pandemic appeared in the spring of 2020. Unable to enjoy one another’s company in person, the group didn’t miss a... View Details
Keywords: Margie Kelley
  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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