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  • All HBS Web  (7,301)
    • People  (14)
    • News  (1,918)
    • Research  (4,555)
    • Events  (35)
    • Multimedia  (15)
  • Faculty Publications  (3,451)

Show Results For

  • All HBS Web  (7,301)
    • People  (14)
    • News  (1,918)
    • Research  (4,555)
    • Events  (35)
    • Multimedia  (15)
  • Faculty Publications  (3,451)
← Page 10 of 7,301 Results →
  • September–October 2020
  • Article

Global Supply Chains in a Post-Pandemic World: Companies Need to Make Their Networks More Resilient. Here's How.

By: Willy C. Shih
The COVID-19 pandemic exposed the vulnerabilities in the production strategies and supply chains of firms everywhere. Coupled with a rise in economic nationalism, manufacturers everywhere are going to be under pressure to rethink their sourcing and logistics... View Details
Keywords: Resilience; Pandemic; Operations Management; Health Pandemics; Supply Chain; Supply Chain Management; Manufacturing Industry; United States; Asia; Europe
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Shih, Willy C. "Global Supply Chains in a Post-Pandemic World: Companies Need to Make Their Networks More Resilient. Here's How." R2005F. Harvard Business Review 98, no. 5 (September–October 2020): 82–89.
  • March 1999 (Revised April 1999)
  • Case

Environmental Risk Management at Chevron Corporation

By: Forest L. Reinhardt, Monica M Mandelli and Jennifer Burns
Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling of oil at any stage of production can damage the natural environment, human health, corporate profitability, or... View Details
Keywords: Risk Management; Risk and Uncertainty; Environmental Sustainability; Energy Generation; Supply Chain Management; Metals and Minerals; Management Systems; Management Teams; Trade; Vertical Integration; Energy Industry; Mining Industry
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Reinhardt, Forest L., Monica M Mandelli, and Jennifer Burns. "Environmental Risk Management at Chevron Corporation." Harvard Business School Case 799-062, March 1999. (Revised April 1999.)
  • Web

Corporate Finance: Corporate Financial Operations (CFO) - Course Catalog

spring course, Strategies for Value Creation - Abridged (SVC-S) 1418, students cannot take both of them. Career Focus This course provides a general management perspective on corporate finance and is designed to improve your ability to... View Details
  • October 2008 (Revised June 2011)
  • Case

JetBlue Airways: Managing Growth

By: Robert S. Huckman and Gary P. Pisano
Considers the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February... View Details
Keywords: Growth and Development Strategy; Growth Management; Operations; Performance Capacity; Performance Efficiency; Competitive Strategy; Air Transportation Industry
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Huckman, Robert S., and Gary P. Pisano. "JetBlue Airways: Managing Growth." Harvard Business School Case 609-046, October 2008. (Revised June 2011.)
  • February 2016
  • Case

Health Catalyst

By: Kevin Schulman and Suresh Balu
Dan Burton, Health Catalyst CEO (HBS Baker Scholar), and Tom Burton, Health Catalyst Senior Vice President of Product Development and cofounder, closed on a $41 million investment round. Their firm was one of the hottest companies in the health information technology... View Details
Keywords: Service Management; Strategy; Operations Management; Information Technology; Information Management; Entrepreneurship; Service Delivery; Competitive Strategy; Performance; Information Technology Industry; Health Industry
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Schulman, Kevin, and Suresh Balu. "Health Catalyst." Harvard Business School Case 316-098, February 2016.

    Managing Growth

    But marketing was important. Even if we produced the greatest drugs in the world, we’d be in trouble if we couldn’t get doctors to prescribe them or insurers to pay for them. As for our reluctance to look outside the company for ideas, I like to say that 0.1% of the... View Details
    • June 2012
    • Article

    Managing Risks: A New Framework

    By: Robert S. Kaplan and Anette Mikes
    Risk management is too often treated as a compliance issue that can be solved by drawing up lots of rules and making sure that all employees follow them. Many such rules, of course, are sensible and do reduce some risks that could severely damage a company. But... View Details
    Keywords: Risk Management; Governance Controls; Corporate Strategy; Management Analysis, Tools, and Techniques; Framework
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    Kaplan, Robert S., and Anette Mikes. "Managing Risks: A New Framework." Harvard Business Review 90, no. 6 (June 2012).
    • 13 Jan 2015
    • News

    Advice and Credibility Go Hand-in-Hand for Managers

    Keywords: management skills; leadership; authenticity; communication skills
    • May 2003
    • Module Note

    Managing Development Networks

    By: Stefan H. Thomke
    Describes the concepts and pedagogy for a module on understanding and managing product development networks between firms and within firms and among products themselves. Introduces students to the increasingly important role of networks in the development of new... View Details
    Keywords: Product Development; Resource Allocation; Research and Development; Networks; Design; Groups and Teams
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    Thomke, Stefan H. "Managing Development Networks." Harvard Business School Module Note 603-091, May 2003.
    • 2007
    • Article

    Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions

    By: Anette Mikes
    Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.
    Based on the evidence of... View Details
    Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
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    Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
    • January 2017
    • Supplement

    Hello Alfred: Come Home Happy — Operating the Business Model Exercise

    By: Joseph B. Fuller and Christopher Payton
    On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
    Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Service Industry; New York (city, NY); Boston
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    Fuller, Joseph B., and Christopher Payton. "Hello Alfred: Come Home Happy — Operating the Business Model Exercise." Harvard Business School Spreadsheet Supplement 317-705, January 2017.
    • September–October 2017
    • Article

    Why Do We Undervalue Competent Management?: Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence

    By: Raffaella Sadun, Nicholas Bloom and John Van Reenen
    A recurring message in business education is that you can’t compete on the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable... View Details
    Keywords: Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Performance Effectiveness
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    Sadun, Raffaella, Nicholas Bloom, and John Van Reenen. "Why Do We Undervalue Competent Management? Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence." Harvard Business Review 95, no. 5 (September–October 2017): 120–127. (Winner of 59th Annual HBR McKinsey Award.)
    • May 06 2021
    • Tout

    Earn a Certificate of Management Excellence

    • Web

    Managing the Future of Work

    Managing the challenges posed by the changing nature of work Managing the challenges posed by the changing nature of work Multiple forces of change – demographics, technology, automation, globalization – are coming together at an unprecedented pace and scale. How can... View Details
    • 2016
    • Working Paper

    Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

    By: Itai Gurvich, Martin Lariviere and Antonio Moreno
    Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
    Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
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    Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Working Paper, June 2016.
    • May 1997 (Revised March 1998)
    • Case

    Teradyne: Managing Disruptive Change

    By: Joseph L. Bower
    Three cases deal with the introduction of a new product to Teradyne's line of semiconductor test equipment. Teradyne: Managing Strategic Change provides historic and administrative background for the other two cases. Teradyne: The Aurora Project deals with the problems... View Details
    Keywords: Business Startups; Disruption; Management; Market Entry and Exit; Product; Product Development; Problems and Challenges; Competitive Strategy; Corporate Strategy; Technology
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    Bower, Joseph L. "Teradyne: Managing Disruptive Change." Harvard Business School Case 397-112, May 1997. (Revised March 1998.)
    • 29 Aug 2018
    • What Do You Think?

    What Should Harley-Davidson’s Management Do?

    CasPhotography What Can the Harley-Davidson Case Teach Us About Managing in a Politicized Environment? The advice to Harley-Davidson’s management from respondents of this month’s column is to (1) ensure that... View Details
    Keywords: by James Heskett; Auto
    • Summer 2014
    • Article

    Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

    By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
    Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
    Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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    Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse. "Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals." Permanente Journal 18, no. 3 (Summer 2014): 33–41.
    • Teaching Interest

    Owner/President Management Progam (Executive Education)

    By: Josh Lerner
    As business owners and entrepreneurs prepare to take their companies to the next level in a highly competitive global arena, they must be fully equipped to master a range of skills—from strategy development to financial management to team... View Details
    • June 1987 (Revised May 1992)
    • Case

    Carolina Power & Light Co.: Customer and Operating Services Group

    By: Frank V. Cespedes
    Keywords: Customer Relationship Management; Energy Industry; United States
    Citation
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    Cespedes, Frank V. "Carolina Power & Light Co.: Customer and Operating Services Group." Harvard Business School Case 587-179, June 1987. (Revised May 1992.)
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