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  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

entrepreneurship, innovation, leadership, and environmental and social responsibility. Practitioners will find compelling insights also. "Aspiring entrepreneurs and established business leaders," Jones says, "will see for the first time... View Details
Keywords: by Julia Hanna
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

a distance-learning program. But this detour didn’t derail the career of Arthur Brooks, now a Harvard Business School professor. Brooks explores his unlikely shift from budding musician to hard-charging head of a Washington, DC, thinktank and academic in his View Details
Keywords: by Avery Forman
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser... View Details
Keywords: by Sean Silverthorne
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

Remote work is giving companies new opportunities to tap additional markets and talent pools. However, a global workforce also brings a challenge: As some employees are getting up in the morning, others are winding down their workday.... View Details
Keywords: by Michael Blanding
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

Conrail-CSX-Norfolk Southern deal that was happening around then. To understand the case better, I wrote a letter to Bruce Wasserstein (HBS MBA 1971), who at that time was running Wasserstein Perella in New... View Details
Keywords: by Julia Hanna
  • May 2009
  • Article

The Definitive Guide to Recruiting in Good Times and Bad

By: Claudio Fernández-Aráoz, Boris Groysberg and Nitin Nohria
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Few companies are thinking about hiring right now, but that's a mistake. If history... View Details
Keywords: Talent and Talent Management; Economic Slowdown and Stagnation; Recruitment; Selection and Staffing; Management Practices and Processes; Managerial Roles
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  • November 2015 (Revised August 2016)
  • Case

Unilever's New Global Strategy: Competing through Sustainability

By: Christopher A. Bartlett
In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details
Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry
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  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

targeted a variety of demographic segments in different sales points, acquired new customers, and created a moment of luxurious consumption for all ages. Accordingly, within Godiva’s global enterprise, Godiva Japan had become number two... View Details
Keywords: by Sean Silverthorne
  • November 2012
  • Case

New Balance Athletic Shoe, Inc. (Abridged)

By: H. Kent Bowen, Robert S. Huckman, Carin-Isabel Knoop and Matthew Preble
Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details
Keywords: Production; Competitive Strategy; Supply Chain; Brands and Branding; Apparel and Accessories Industry; Sports Industry; Retail Industry; Asia; United States
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  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

Done right, digital technology can be a tremendous opportunity for established players as demonstrated by Best Buy, New York Times, Weather Company, and others. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

Although CEOs hold positions of power, many can feel powerless in certain ways—particularly when it comes to influencing the behaviors and performance of their employees. Yet perhaps they aren’t taking the time to understand what drives... View Details
Keywords: by Jay Fitzgerald
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Review] Global Business over Time By: Jones, G. Abstract—This article explores how business enterprises have been powerful actors in the spread of global capitalism between 1840 and the present day. It also shows how global firms,... View Details
Keywords: Dina Gerdeman
  • 2012
  • Article

Mutual Fund Trading Pressure: Firm-Level Stock Price Impact and Timing of SEOs

By: Mozaffar N. Khan, Leonid Kogan and George Serafeim
In tests of the equity market timing theory of external finance, the prior literature has used overvaluation identifiers such as high market-to-book and high prior returns that are likely correlated with other determinants of SEOs. We use price pressure resulting from... View Details
Keywords: Equity; Market Transactions; Valuation; Capital Structure; Market Timing; Mathematical Methods; Acquisition
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  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

“linguistic-cultural expats” who, while neither native to the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit... View Details
Keywords: Carmen Nobel
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

You feel your career stalling, with no clear path for advancement or a raise. You know the right conversation, artfully navigated, with the right individual at the right time is necessary—but approaching that moment requires ingenuity and... View Details
Keywords: by Avery Forman
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

knowledge workers confronted with a barrage of data and distractions delivered by new information technologies? A reluctance on the part of managers to relinquish "ownership" over activities and processes needed to achieve... View Details
Keywords: by Jim Heskett
  • September 2003 (Revised June 2007)
  • Case

Virgin Mobile USA: Pricing for the Very First Time

Dan Schulman, the CEO of Virgin Mobile USA, must develop a pricing strategy for a new wireless phone service targeted toward consumers in their teens and twenties, many of whom are believed to have poor credit quality and uneven usage patterns. Contrary to conventional... View Details
Keywords: Price; Market Entry and Exit; Wireless Technology; Telecommunications Industry; United States
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  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of View Details
Keywords: by HBS News
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

surprises for new CEOs arise from time and knowledge limitations—there is so much to do in complex new areas, with imperfect information and never enough time. Others stem from... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 26 Feb 2009
  • Working Paper Summaries

Barriers to Acting in Time on Energy and Strategies for Overcoming Them

Keywords: by Max H. Bazerman; Energy; Utilities

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