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- September 2024
- Case
Leadership for Stretch Goals: Inspiring Employees to Achieve the Impossible at Charter Next Generation
By: Ethan Rouen and Elisabeth Powell
In 2023, Kathy Bolhous, CEO of Charter Next Generation (CNG), set out to achieve an ambitious "Moonshot"—increasing profits by $100 million within three years, purely through internal innovations and efficiency gains, without layoffs or new revenue streams. After years... View Details
Keywords: Profit; Collaborative Innovation and Invention; Leadership; Growth Management; Mission and Purpose; Employee Ownership; Motivation and Incentives
Rouen, Ethan, and Elisabeth Powell. "Leadership for Stretch Goals: Inspiring Employees to Achieve the Impossible at Charter Next Generation." Harvard Business School Case 125-025, September 2024.
- 10 Feb 2009
- First Look
First Look: February 10, 2009
response to the current financial crisis has created a new reality, in which virtually all systemically significant financial institutions now enjoy an implicit guarantee from the federal government that will continue to exist (and continue to generate View Details
Keywords: Martha Lagace
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
according to Magnus Thor Torfason, an assistant professor in Harvard Business School's Entrepreneurial Management Unit. His article for Social Psychological & Personality Science, "Here's a Tip: Prosocial Gratuities Are Linked to... View Details
Keywords: by Dina Gerdeman
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
and rural landlessness. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53164 in press Psychological Science Polluted Morality: Air Pollution Predicts Criminal Activity and Unethical Behavior By: Lu, J., J.J. Lee, F.... View Details
Keywords: Sean Silverthorne
- 03 Jun 2013
- Research & Ideas
The Power of Rituals in Life, Death, and Business
food—including food as mundane as a carrot. Future experiments will delve into whether rituals affect productivity and morale in the workplace. A Sense Of Control Norton and Gino teamed up to conduct a series of grief experiments, which... View Details
Keywords: by Carmen Nobel
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous View Details
Keywords: by Carmen Nobel
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
half did not. Immediately after the task, all participants filled out a survey that measured their relative level of psychological and moral discomfort. Two days later, they filled out a similar survey,... View Details
Keywords: by Carmen Nobel
- 11 Jun 2024
- In Practice
The Harvard Business School Faculty Summer Reader 2024
As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
around them. The circumstances of work have become more difficult. Their responses included: “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
we've been coming at the same problem from different angles using the same mission, the same philosophy, the same moral understanding of what we're trying to do, which is to, look, you don't get very much time in the world.” Brooks:... View Details
Keywords: by HBS Staff
- 08 Dec 2015
- First Look
December 8, 2015
that may arise. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50144 2015 The Cambridge Handbook of Consumer Psychology The Consumer Psychology of Online Privacy: Insights and Opportunities... View Details
Keywords: Sean Silverthorne
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
Are people who travel in town cars and on corporate jets different—on a psychological level—from you and me? Does the availability of luxury goods "prime" individuals to be less concerned about or considerate toward others? The... View Details
Keywords: by Sarah Jane Gilbert
- 2008
- Chapter
Corporate Honesty and Business Education: A Behavioral Model
By: Rakesh Khurana and Herbert Gintis
Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details
Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior
Khurana, Rakesh, and Herbert Gintis. "Corporate Honesty and Business Education: A Behavioral Model." In Moral Markets: The Critical Role of Values in the Economy, edited by Paul J. Zak. Princeton University Press, 2008.
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
charisma as a leader’s moral conviction, need for power, and ability to transfer an idealized vision to followers—it’s more than just straight-up beauty. Having it can mean the difference between making it to the C-suite and getting stuck... View Details
Keywords: by Kara Baskin
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
rehire when sales naturally increase. Another option is to examine who is less likely to leave and cut commissions for the best-performing salespeople at a lower percentage than others, or “make the rewards more convex,” Stanton says. That, however, might “lead to a... View Details
Keywords: by Rachel Layne
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
predictable ways: through the material accumulation of riches and status, or through psychological feelings of achievement, of being loved and belonging, of autonomy of choice, and of moral character. You... View Details
Keywords: by Jay Fitzgerald
- 14 Feb 2012
- First Look
First Look: February 14
creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details
Keywords: Carmen Nobel
- 30 Oct 2012
- First Look
First Look: October 30
Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from View Details
Keywords: Sean Silverthorne
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
people who always ask, "What's in it for me?" Their moral compass is guided primarily by the accumulation of wealth and power, all else be damned. Bernie Madoff, now in prison, is a poster boy for the Opportunists. While Madoff... View Details
Keywords: by Mitch Maidique
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
practice. In the study’s sample set, the average manager did not engage colleagues even once during the year. Zou hopes leaders will begin to recognize the importance of encouraging input from subordinates, especially as many managers struggle to unite groups and boost... View Details
Keywords: by Pamela Reynolds