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Show Results For
- All HBS Web
(249)
- People (1)
- News (85)
- Research (137)
- Events (2)
- Multimedia (3)
- Faculty Publications (62)
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
Development at the Base of the Pyramid" explores a 2012 sanitation initiative in which Indian Union Minister Jairam Ramesh advised women not to marry men whose houses lacked toilets. (As of the 2011 census, only half of households in India had a toilet; 75 percent... View Details
Keywords: by Carmen Nobel & Anna Secino
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
users to time-shift their TV viewing. According to Yoffie, entertainment and communications are coming together to produce a mobile music revolution—the distribution of digital music over wireless networks. And your cell View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change... View Details
- 08 May 2019
- Blog Post
Top-Notch Talent Begets Top-Notch Talent
this. And after a year, the phones started ringing.” Prokanga now has two strong practices, with approximately 60 percent of their business on the finance side and 40 percent on the marketing side. Engagements range from maternity leave... View Details
- 12 Jan 2015
- News
Good Investments
inside the booth owned by tech startup Barared to do everything from place phone calls to pay bills, deposit money, and buy minutes for their mobile phones. It’s a convenience for her customers, Reyes says:... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
existing wifi networks to allow users to make calls on their mobile phones without purchasing extra minutes. “These startups are like fleas on the backs of dinosaurs too big to do much about it” "Decoupling... View Details
Keywords: by Michael Blanding
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
earlier. Worse, he knew that mobile phones, which were also being made outside the United States, would start stealing business away from digital cameras. "Much of the camera technology was invented in the United States, but US... View Details
- 10 Nov 2009
- First Look
First Look: Nov. 10
operations into four countries, and Digital Chocolate was one of the top developers of soloplayer games for standard mobile phones and iPhones. In 2009, Hawkins was eager for Digital Chocolate to start... View Details
Keywords: Martha Lagace
- 14 Nov 2007
- First Look
First Look: November 14, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208070 iPhone vs. Cell Phone Harvard Business School Case 708-451 The launch of Apple's iPhone marked a pivotal new chapter in the story of View Details
Keywords: Martha Lagace
- 01 Sep 2021
- Blog Post
Investing in Career Switchers - Cyril Straughn-Turner & Invesco US
growing up in Atlanta, Delta was like a second home,” he shared. “I was also a big train geek as a kid, so I’ve always loved transportation, and I found there was a lot happening in terms of the future of mobility and the customer... View Details
Keywords: Real Estate
- 18 Apr 2022
- News
Home Grown
kind of scaling itself up and mobile internet coming to the foray, developing countries will actually kind of rise because you know, now every consumer would have a computing device in their hands. And if that were to be true, then... View Details
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
options in efforts to achieve scale. The movement hoped to reach 50 million patients by 2020. One opportunity was building an OpenNotes app for smartphones, in which patients could access their visit notes on their phones through an app... View Details
Keywords: Sean Silverthorne
- 01 Jun 2015
- News
Screen Grab
models from which they were born,” says Cheng, citing the convention of the 2-hour movie and 30-minute or 1-hour TV sitcom or drama. “Now we have the factor of a mobile phone and a shorter format.” The... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
explain how we have arrived at this point, he says: Businesses everywhere are short staffed, and call volumes are at record levels, so the human-to-call ratio doesn’t work in the customer’s favor. Plus, with wages as high as they are, staffing the View Details
- 01 Mar 2005
- News
A Dog’s Best Friend: Jim Hawes’s Charles River Rescue
its third consecutive fund commenced in 1992. We are currently raising a fourth fund which includes some HBS classmates (all others are welcome!!!). I have two daughters, ages 30 and 28, respectively, and a son, age 1, by my wonderful wife of five years, Donna, R.N.,... View Details
- 31 Jul 2012
- First Look
First Look: July 31
the constraints and opportunities of their representation structure are reflected in the micro-interactions, the broad improvisations, and the resulting substantive and relational outcomes. Looking Up and Looking Out: Career Mobility... View Details
Keywords: Carmen Nobel
- 01 Jun 2001
- News
Q&A: Donna Dubinsky
five years, I believe you will see a somewhat slimmer device with a rich color display and integrated wireless communications for both voice and data. You will use this product as an organizer and for messaging, Internet access, mobile... View Details
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design... View Details
Keywords: Dina Gerdeman
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
Consumers," HBS professor John Deighton and Leora Kornfeld, research director of Canada's Mobile MUSE Consortium, pinpoint 5 qualities of success in this new world of digital media marketing. In this new reality, it's the consumer who... View Details