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  • All HBS Web  (885)
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  • October 2018
  • Supplement

African Bank Investments Limited (B)

By: Lynn S. Paine and Will Hurwitz
Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Africa; South Africa
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Paine, Lynn S., and Will Hurwitz. "African Bank Investments Limited (B)." Harvard Business School Supplement 319-053, October 2018.
  • 01 Apr 2014
  • First Look

First Look: April 1

intermediary organizations. To test our theory, we examine every relationship between entrepreneurial firms and their venture capital investors in the minimally invasive surgical segment of the medical device industry over a 22-year... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

the long-run adoption of a new product or technology. The new product under consideration here is the drug-eluting stent: a device which props open a clogged artery to the heart and then releases medication that reduces the risk of artery... View Details
Keywords: Martha Lagace
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who spent their early years together tended to show improved outcomes... View Details
Keywords: by Rachel Layne; Health
  • 03 Apr 2012
  • First Look

First Look: April 3

business of "daily deals"- in which retailers offer a heavily discounted product or service available for purchase for brief (often 24-hour) windows. The case explores the complicated sharing of risks and rewards between... View Details
Keywords: Carmen Nobel
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne
  • 13 May 2014
  • First Look

First Look: May 13

services obtained in return, reduces general anti-tax sentiment, and holds satisfaction with tax payment stable despite increased compliance with tax dues. With tax noncompliance costing the U.S. government $385 billion annually,... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations dig deeply enough to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

on a number of products and services including health insurance plans, generic versus brand drug choices, copays and medication use, mobile phone plan choices, and even better methods for farming seaweed.... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health care legislation. From the outset,... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

epigenetic, and protein biomarkers—create a better match between individuals with specific disease subtypes and medications that are more effective for those patients. These treatments are expected to be both more effective and more... View Details
Keywords: Carmen Nobel
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services
  • 30 Sep 2014
  • First Look

First Look: September 30

business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters, has seen its stock price fall from 230 pence to a low of 8.8 pence in the past two... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2023
  • Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

additional medical services like dental or long-term care, and patient cost sharing. How much health care is a right? Establishing a basic plan would require policymakers to wrestle with complex questions... View Details
Keywords: by Kasandra Brabaw; Insurance; Health
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

companies was more volatile—and riskier—than that of the long-termers. The team also identified industries that appear to be short-term-oriented (banking, electronic equipment, business services, and wholesale) and long-term-focused (beverages, retail, pharma, and... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary care for its... View Details
Keywords: by Carmen Nobel; Health
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

many firms located in New York and Los Angeles. That said, it is not mentioned in our chapter, but the biggest near-term certain change on the horizon is demographic—Baby Boomers will reach old age. That will more than double the number of cases of Alzheimer’s, and... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

entrepreneurship herself, even applying to the MIT Venture Mentoring Service (MIT VMS)—a program that connects budding entrepreneurs to successful businesspeople to develop their ideas. Whenever an entrepreneur applies to the program, a... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • 02 Aug 2016
  • First Look

August 2, 2016

closely tied to its parent company—DaVita provided dialysis services to patients with end-stage renal disease (ESRD) and Rx supplied medications to ESRD patients—while Paladina's connection to DaVita was... View Details
Keywords: Sean Silverthorne
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