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Show Results For
- All HBS Web
(524)
- News (70)
- Research (395)
- Events (1)
- Multimedia (1)
- Faculty Publications (137)
- 26 May 2023
- Blog Post
Bringing Space Tech Back to Earth
degree in mechanical engineering from MIT, Sweeney worked for a pair of technology start-ups in the three years before coming to Harvard. Neither experience ended the way she wanted: one company laid her off after going bankrupt when the... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
at least 3 decades. This paper outlines the range of accountability mechanisms currently in place at the World Bank along 4 basic levels: (1) staff, (2) project, (3) policy, and (4) board governance. We argue that civil society... View Details
Keywords: Sean Silverthorne
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
—Buell explains in a new working paper, “Last Place Aversion in Queues.” "If I can’t look behind me and see someone else is willing to wait longer than me, I start to question whether waiting in line is worthwhile” Buell’s research investigates how operations can... View Details
- 05 Jul 2016
- First Look
July 5, 2016
conservation problem as a behavior change problem, understand behavioral mechanisms and identify appropriate approaches for behavior change (awareness, incentives, nudges), and evaluate and adapt approaches based on new behavioral... View Details
Keywords: Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
strategy. Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Publication:Operations Research (forthcoming) Abstract We propose a scalable, data-driven method for View Details
Keywords: Sean Silverthorne
- Web
Advisory Board - Entrepreneurship
rights. Mr. Burgstone earned a BS in engineering from the University of Illinois, an MS in engineering from the University of Michigan, and an MBA from Harvard Business School. He received the 2006 Distinguished Alumnus Award by the University of Illinois Department of... View Details
- 28 Feb 2012
- First Look
First Look: Feb. 28
characteristics, relationships, and behavioral norms. We suggest that an equally important trust mechanism is "reflected knowledge," knowledge focal actors' gain about the personal characteristics, relationships, and behavioral... View Details
Keywords: Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
public launch of their product. The company has made great progress in negotiating access to tickets, designing its interface, and building a proprietary architecture. For consumers, ScoreBig offered the opportunity to buy tickets at... View Details
Keywords: Dina Gerdeman
- 01 Jun 2024
- News
Quantum Leap
“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New... View Details
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- Web
Pagliuca Harvard Life Lab | About
companies and is adjacent to the Harvard i-lab and Launch Lab. The first floor consists of 50 coworking spaces designed to be family friendly with a fully stocked kitchen, office supply center, conference rooms, lockers, filing cabinets,... View Details
- Web
Faculty & Researchers - Managing the Future of Work
related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
emerging economies. However, microlevel product development processes in these economies are relatively unexplored, and the mechanisms by which the emerging economy context might affect such processes are still unclear. In this paper, we... View Details
Keywords: Dina Gerdeman
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
Figure 1. Senior management is the organizing mechanism and voice of the employees. The family council and family assembly are the organizing mechanisms and voice of the family. The board of directors is the... View Details
- 01 Sep 2023
- News
Made in Italy
HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
Documenting the actual levels of inequality within and across countries is generally considered a critical input to the design of economic and social policy (7–10); we suggest that assessing laypeople’s understanding of those levels, and... View Details
Keywords: Sean Silverthorne
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
re-emergence. “What this research suggests is that it is possible to prolong the life of some technologies, along with the organizations and communities that support them” Take, for example, the mechanical wristwatch. Swiss watchmakers... View Details
- 27 May 2014
- First Look
First Look: May 27
products. Specifically, we measure the impact of municipal policies requiring governments to construct green buildings on private-sector adoption of the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED)... View Details
Keywords: Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
The political perspective we develop contributes to organizational theory by showing (a) the importance of government signaling as a mechanism of political influence, (b) how different types of dependency on the government expose firms to... View Details
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
by about 17 percent, Greenstein explains. “There are lots of suppliers behind the scenes inventing new ways of designing their components and redesigning and restructuring the supply chain,” says Greenstein. “In our paper, we brought out... View Details