Publications

07 Jul 2016
Video

How to Fix a Broken Global Team

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether View Details

Keywords: by Kristen Senz

March 22, 2012
Article

Global Team Leaders Must Deliberately Create 'Moments'

By: Tsedal Neeley

Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. In turn, these differences generate disruptions to team cohesion and top... View Details

Keywords: Global Range; Groups and Teams; Management Practices and Processes

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October 2012
Case

Global Diversity and Inclusion at Royal Dutch Shell (A)

By: Sandra J. Sucher and Elena Corsi

Royal Dutch Shell has been among the early players to implement diversity and inclusion policies in the 1990s, first in the U.S. and then globally. In May 2009, Peter Voser, CFO and soon-to-be CEO, wants to adjust the company's business, headcount, and cost levels to... View Details

Keywords: Organizational Change and Adaptation; Managerial Roles; Restructuring; Resignation and Termination; Diversity; Financial Crisis; Energy Industry; Netherlands

Educators

Awards

Best Paper Based on a Dissertation, GDO division of AOM

By: Lumumba B. Seegars

Awarded Best Paper Based on a Dissertation by the Gender and Diversity in Organizations (GDO) Division of the Academy of Management for “Sanctioned Radicals: Comparing Collective Organizing Around Race and Gender Inside Organizations” in 2020. View Details

Article

Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity

By: R. J. Ely and D. A. Thomas

Keywords: Perspective; Groups and Teams; Jobs and Positions; Diversity

June 2006
Teaching Note

Hala Madrid: Managing Real Madrid Club de Futbol, the Team of the Century (TN)

By: Francisco de Asis Martinez-Jerez

Keywords: Sports; Management; Sports Industry; Spain

2010
Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson

This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details

Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India

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Web

Diversity on Boards - Alumni

HBR. By: J. Yo-Jud Cheng, Boris Groysberg and Paul M. Healy Gender Diversity at the Board Level Can Mean Innovation Success January 2020, Article MIT Sloan Management By: J. Yo-Jud Cheng and Boris Groysberg... View Details

April 2008
Teaching Note

Campbell and Bailyn's Boston Office: Managing The Reorganization (Brief Case)

Teaching Note for (2182) View Details

Keywords: Organizational Behavior; Fixed Costs; Group Dynamics; Human Resource Management; Compensation; Matrix Organization; Leading Teams; Leadership; Change Management; Organizational Design; Groups and Teams; Compensation and Benefits; Sales

November 2018
Case

Swissgrid: Enterprise Risk Management in a Digital Age

By: Robert S. Kaplan and Anette Mikes

Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European... View Details

Keywords: Enterprise Risk Management; Energy Transmission; Risk and Uncertainty; Risk Management; Energy; Energy Industry; Utilities Industry; Switzerland

Educators

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

Does Gender Diversity in Management Enhance Performance? Why? A variety of explanations for the positive correlation between gender diversity and better business performance... View Details

Keywords: by James Heskett

09 Jul 2009
Working Paper Summaries

Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

Keywords: by Heidi K. Gardner

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment... View Details

Keywords: by Sarah Jane Gilbert

March 2012
Article

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

By: Robin J. Ely, Irene Padavic and David A. Thomas

This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details

Keywords: Groups and Teams; Performance; Learning; Diversity

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

functioning of the team. Together with Leigh Plunkett Tost of the University of Michigan and Richard P. Larrick of Duke University, Gino explores this question in When Power Makes Others Speechless: The Negative Impact of Leader Power on View Details

Keywords: by Michael Blanding

15 Sep 2020
News

How To Make Diversity a Reality

and get it done. Chitra: Is there a difference in terms of how you would tackle this problem, whether it's in a Fortune 500 company, an entrepreneurial company or even private equity—because diverse investment View Details

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

where gender diversity is valued. This is presumably because this kind of context creates a safe environment for women to contribute their ideas freely and therefore encourage the flow and exchange of ideas, increasing View Details

Keywords: by Sean Silverthorne

2007
Book

Management Control Systems

By: Robert N. Anthony and Vijay Govindarajan

Management Control Systems, now in its 13th edition, builds on strengths from prior editions by offering a rich diversity of cases balanced with current material. The primary market for Management Control Systems is an MBA level elective in control systems. The... View Details