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Show Results For
- All HBS Web
(11,907)
- People (75)
- News (2,978)
- Research (3,798)
- Events (39)
- Multimedia (347)
- Faculty Publications (2,463)
- 29 May 2013
- Blog Post
Reflections and learnings
culture and values of a company are to meet with and talk to as many people in as many different roles as possible. You’ll be amazed by how open and thoughtful people are, and you’ll walk away better being... View Details
Keywords: Consumer Products / Retail
- September 4, 1988
- Article
Why the Military Can't Learn to Shop
By: J. Ronald Fox
Keywords: Learning
Fox, J. Ronald. "Why the Military Can't Learn to Shop." New York Times (September 4, 1988).
- August 2018 (Revised April 2019)
- Supplement
Chateau Winery (B): Supervised Learning
By: Srikant M. Datar and Caitlin N. Bowler
This case builds directly on “Chateau Winery (A).” In this case, Bill Booth, marketing manager of a regional wine distributor, shifts to supervised learning techniques to try to predict which deals he should offer to customers based on the purchasing behavior of those... View Details
Datar, Srikant M., and Caitlin N. Bowler. "Chateau Winery (B): Supervised Learning." Harvard Business School Supplement 119-024, August 2018. (Revised April 2019.)
- 03 Oct 2023
- News
Do Leaders Learn More From Success or Failure?
- May 2013
- Supplement
AME Learning Inc.
This is the Spreadsheet Supplement for HBS Case #810065 (AME Learning). Includes Exhibit 1, Exhibit 2, Exhibit 8, and Exhibit 9. View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Angels; Angel Investors; Growth Planning And Management; Growth Strategy; Family Businesses; Family-owned Business; Careers; Venture Capital; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Family Business; Canada; United States
- June 1992
- Article
The Learning Organization
By: D. Q. Mills and G. B. Friesen
Mills, D. Q., and G. B. Friesen. "The Learning Organization." European Management Journal 10, no. 2 (June 1992): 146–156.
- December 1986 (Revised November 1987)
- Case
Learning Co. (A)
Kao, John J. "Learning Co. (A)." Harvard Business School Case 487-038, December 1986. (Revised November 1987.)
- 25 Apr 2025
- News
Embrace Failure To Learn From Your Mistakes
- 08 Oct 2018
- Working Paper Summaries
Developing Theory Using Machine Learning Methods
- Web
Shaping the Learning Environment - Christensen Center for Teaching & Learning
Teaching by the Case Method Shaping the Learning Environment Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your... View Details
- 11 Apr 2014
- Working Paper Summaries
Learning By Thinking: How Reflection Improves Performance
- 14 Dec 2022
- News
Learning to Negotiate on an Executive Course
- April 2011
- Article
Why Leaders Don't Learn from Success
By: Francesca Gino and Gary P. Pisano
We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
- 2008
- Chapter
Learning in Environmental Policymaking and Implementation
By: Alnoor Ebrahim
This paper explores how "learning" occurs in the context of environmental policy formulation and implementation. Rather than viewing policy learning as a rational and technocratic process, the emphasis here is on the political and institutional contexts within which... View Details
Keywords: Learning; Corporate Accountability; Policy; Government and Politics; Business and Stakeholder Relations; Natural Environment; Power and Influence; South Africa; Brazil
Ebrahim, Alnoor. "Learning in Environmental Policymaking and Implementation." In Strategic Environmental Assessment for Policies: An Instrument for Good Governance, edited by Kulsum Ahmed and Ernesto Sanchez-Triana. Washington, D.C.: World Bank, 2008. (Was HBS Working Paper 08-071.)
- 2023
- Working Paper
Learning to Use: Stack Overflow and Technology Adoption
By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies.
Using data from Stack Overflow – one of the most popular Q&A websites worldwide
– and implementing an instrumental-variable approach, we find that users whose questions... View Details
Brown, Daniel Jay, and Maria P. Roche. "Learning to Use: Stack Overflow and Technology Adoption." Harvard Business School Working Paper, No. 24-001, July 2023.
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 17 Jan 2007
- Op-Ed
Learning from Private-Equity Boards
quarterly earnings reports, reflecting the complexity of corporate restructurings and other long-term growth strategies. Lessons To Be Learned There are important implications of these differences for public... View Details
- June 2005
- Article
Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve
By: M. D. Cannon and A. C. Edmondson
Keywords: Failure; Learning; Organizations; Labor; Innovation and Invention; Performance Improvement
Cannon, M. D., and A. C. Edmondson. "Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve." Long Range Planning 38, no. 3 (June 2005): 299–319.
- 07 Feb 2010
- News