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Show Results For
- All HBS Web
(11,909)
- People (75)
- News (2,997)
- Research (3,833)
- Events (39)
- Multimedia (354)
- Faculty Publications (2,498)
- 14 Dec 2022
- News
Learning to Negotiate on an Executive Course
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
group of the unit's most highly respected employees to interview colleagues and internal and external customers. They then report to their leaders what they have learned about... View Details
Keywords: Judith A. Ross
- 26 Oct 2012
Information Session
Group information sessions led by our Admissions staff. Learn about the MBA program and ask questions. Session begins at 4:15 EST in Aldrich 108. No registration required. View Details
- 03 Oct 2023
- News
Do Leaders Learn More From Success or Failure?
- May 2013
- Supplement
AME Learning Inc.
This is the Spreadsheet Supplement for HBS Case #810065 (AME Learning). Includes Exhibit 1, Exhibit 2, Exhibit 8, and Exhibit 9. View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Angels; Angel Investors; Growth Planning And Management; Growth Strategy; Family Businesses; Family-owned Business; Careers; Venture Capital; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Family Business; Canada; United States
- June 1992
- Article
The Learning Organization
By: D. Q. Mills and G. B. Friesen
Mills, D. Q., and G. B. Friesen. "The Learning Organization." European Management Journal 10, no. 2 (June 1992): 146–156.
- December 1986 (Revised November 1987)
- Case
Learning Co. (A)
Kao, John J. "Learning Co. (A)." Harvard Business School Case 487-038, December 1986. (Revised November 1987.)
- 25 Apr 2025
- News
Embrace Failure To Learn From Your Mistakes
- 08 Oct 2018
- Working Paper Summaries
Developing Theory Using Machine Learning Methods
- Web
Shaping the Learning Environment - Christensen Center for Teaching & Learning
Teaching by the Case Method Shaping the Learning Environment Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your... View Details
- August 2018 (Revised April 2019)
- Case
Chateau Winery (A): Unsupervised Learning
By: Srikant M. Datar and Caitlin N. Bowler
This case follows Bill Booth, marketing manager of a regional wine distributor, as he applies unsupervised learning on data about his customers’ purchases to better understand their preferences. Specifically, he uses the K-means clustering technique to identify groups... View Details
Datar, Srikant M., and Caitlin N. Bowler. "Chateau Winery (A): Unsupervised Learning." Harvard Business School Case 119-023, August 2018. (Revised April 2019.)
- June 2005
- Article
Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve
By: M. D. Cannon and A. C. Edmondson
Keywords: Failure; Learning; Organizations; Labor; Innovation and Invention; Performance Improvement
Cannon, M. D., and A. C. Edmondson. "Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve." Long Range Planning 38, no. 3 (June 2005): 299–319.
- April 2011
- Article
Why Leaders Don't Learn from Success
By: Francesca Gino and Gary P. Pisano
We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
- 2023
- Working Paper
Learning to Use: Stack Overflow and Technology Adoption
By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies.
Using data from Stack Overflow – one of the most popular Q&A websites worldwide
– and implementing an instrumental-variable approach, we find that users whose questions... View Details
Brown, Daniel Jay, and Maria P. Roche. "Learning to Use: Stack Overflow and Technology Adoption." Harvard Business School Working Paper, No. 24-001, July 2023.
- 15 Nov 2023
- Video
Choosing Learning Over Knowing
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
leadership in mobilizing people and resources in highly dynamic situations.” Each winter, 900 HBS students dispatch around the world to see businesses up close, learn what they can about how they are run,... View Details
- 07 Feb 2010
- News
Smaller schools learn to play to their strengths
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 14 Jan 2020
- Video