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Show Results For
- All HBS Web
(8,737)
- People (64)
- News (2,529)
- Research (3,046)
- Events (28)
- Multimedia (149)
- Faculty Publications (1,476)
- January 2015 (Revised April 2015)
- Case
Zeal: Launching Personalized and Social Learning
By: John J-H Kim and Christine S. An
Set in 2014, this case follows John Danner and his team at Zeal as they consider their product development strategy. In February 2013, serial entrepreneurs John Danner and Sanjay Noronha co-found Zeal, an education technology start up providing a web-based, mobile... View Details
Keywords: Entrepreneurship; Education Technology; MVP; Product Development; Product Market Fit; Monetization Strategy; SaaS Business Models; Education; Personalized Learning
Kim, John J-H, and Christine S. An. "Zeal: Launching Personalized and Social Learning." Harvard Business School Case 315-052, January 2015. (Revised April 2015.)
- 2025
- Working Paper
Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning
Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships
between customer states, company actions, and long-term value. However, its practical implementation often faces significant
challenges.... View Details
Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
- 20 Jan 2012
- News
What Business Schools Can Learn from the Medical Profession
- September 2014 (Revised March 2017)
- Case
Humanitarian Assistance/Disaster Relief: What Can We Learn from Commercial Supply Chains?
By: Willy Shih and Margaret Pierson
Organizing speedy and efficient supply operations for unpredictable major natural disasters was a continuing challenge for the U.S. military, and the 2010 earthquake in Haiti was both unique in its operational scope and political complexity. As he reviewed the... View Details
Keywords: Supply Chains; Humanitarian Assistance; Disaster Relief; Distribution; Logistics; Supply Chain; Supply Chain Management; Operations; Distribution Industry; United States; Haiti
Shih, Willy, and Margaret Pierson. "Humanitarian Assistance/Disaster Relief: What Can We Learn from Commercial Supply Chains?" Harvard Business School Case 615-003, September 2014. (Revised March 2017.)
- March–April 1997
- Article
Virtuous Capital: What Foundations Can Learn From Venture Capitalists
By: Allen Grossman
Grossman, Allen. "Virtuous Capital: What Foundations Can Learn From Venture Capitalists." Harvard Business Review 75, no. 2 (March–April 1997).
Learning by Supplying
Learning processes lie at the heart of our understanding of how firms build capabilities to generate and sustain competitive advantage: learning by doing, learning by exporting, learning from competitors, users, and alliance partners. In this paper we focus attention... View Details
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The... View Details
- March 2025
- Article
Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures
By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill
themselves in the use of new technologies that undermine existing expertise is to learn from junior
professionals. It notes that juniors may be better able... View Details
Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
Kellogg, Katherine C., Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon, and Karim R. Lakhani. "Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures." Art. 100559. Information and Organization 35, no. 1 (March 2025).
- 01 Oct 2013
- Working Paper Summaries
Organizational Factors that Contribute to Operational Failures in Hospitals
- 20 Sep 2021
- News
What Brands like Reebok Can Learn from Hollywood Reboots
- 13 Jun 2005
- Research & Ideas
From Turf Wars to Learning Curves: How Hospitals Adopt New Technology
adoption. Adoption was much more rapid in teams where the surgeon promoted open discussion of problems and "speaking up" by individual members. Q: From your study, what lessons are there to be View Details
- 10 May 2020
- News
The Brilliant Success of Shackleton’s Failure
HBS Working Knowledge: Is Company Failure Inevitable?
Book excerpt and author interview from Lead and Disrupt coauthor Michael L. Tushman, who discusses how companies must continue to invest in their core products while innovating in new areas. View Details
- January – February 2012
- Article
What Business Schools Can Learn from the Medical Profession
By: Nitin Nohria
Nohria, Nitin. "What Business Schools Can Learn from the Medical Profession." Harvard Business Review 90, nos. 1-2 (January–February 2012).
- 2003
- Chapter
Management in Perspective: Lessons Learned from Harvard Business School
By: D. Quinn Mills and Franziska Zellweger
Keywords: Management
- 05 Aug 2014
- News
What Business Owners Can Learn From T-Mobile's Bidding War
- November 12, 2020
- Article
What We Can Learn About Unity from Hostile Takeovers
In the wake of the recent election, the United States faces a fraught, difficult transfer of power. What we know about hostile takeovers in business can provide help in finding a path forward. Leaders on the winning side of the more successful acquisitions emphasized... View Details
Kanter, Rosabeth Moss. "What We Can Learn About Unity from Hostile Takeovers." Harvard Business Review Digital Articles (November 12, 2020).
- 06 Feb 2018
- News
What Pepsi Can Learn From Its 'Lady Doritos' Debacle
- Article
Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina
By: Alberto Cavallo, Guillermo Cruces and Ricardo Perez-Truglia
When forming expectations, households may be influenced by perceived bias in the information they receive. In this paper, we study how individuals learn from potentially biased statistics using data from both a natural experiment and a survey experiment during a... View Details
Keywords: Inflation Expectations; Bayesian Estimation; Inflation and Deflation; Information; Household; Behavior; Argentina
Cavallo, Alberto, Guillermo Cruces, and Ricardo Perez-Truglia. "Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina." Brookings Papers on Economic Activity (Spring 2016): 59–108.