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  • All HBS Web  (12,686)
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  • March 2018
  • Case

Summit Public Schools (A)

By: John J-H Kim and Aldo Sesia
Summit Public Schools was a very successful charter management organization with schools in California and Washington State. The students came from a variety of socioeconomic backgrounds, many from economically disadvantaged households. While nearly all of its students... View Details
Keywords: K-12; Online Learning; Virtual Learning; Blended Learning; Secondary Education; Middle School Education; Early Childhood Education; Learning; Business Model; Performance Improvement; Technology
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Kim, John J-H, and Aldo Sesia. "Summit Public Schools (A)." Harvard Business School Case 318-067, March 2018.
  • March 2017 (Revised March 2018)
  • Case

Connections Education: Shifting the Paradigm?

By: John J-H Kim and Aldo Sesia
The online virtual learning (K-12) industry in 2017 remains an industry moving fast with many different players and stakeholders. While online virtual learning is beginning to make its way into school districts, it is far from being mainstream and a long way from full... View Details
Keywords: K-12; Online Learning; Virtual Learning; Blended Learning; Education; Learning; Strategy; Online Technology; Education Industry; United States
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Kim, John J-H, and Aldo Sesia. "Connections Education: Shifting the Paradigm?" Harvard Business School Case 317-051, March 2017. (Revised March 2018.)
  • 2013
  • Working Paper

Learning from Double-Digit Growth Experiences

By: Eric D. Werker
This extended memorandum identifies episodes of sustained double-digit growth in real GDP, defined as a compound annual growth rate of 10 percent or more over a period of 8 years or longer. Using a measure of real GDP reported in the World Development Indicators, we... View Details
Keywords: Growth; Liberia
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Werker, Eric D. "Learning from Double-Digit Growth Experiences." International Growth Centre Working Paper, April 2013.
  • 2007
  • Working Paper

Is Yours a Learning Organization?

By: Amy Edmondson, David A. Garvin and Francesca Gino
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Edmondson, Amy, David A. Garvin, and Francesca Gino. "Is Yours a Learning Organization?" Harvard Business School Working Paper, No. 07-055, February 2007.
  • March 2002
  • Article

Leading Organizational Learning in Health Care

By: J. S. Carroll and A. C. Edmondson
Keywords: Leadership; Organizations; Learning; Health Care and Treatment; Health Industry
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Carroll, J. S., and A. C. Edmondson. "Leading Organizational Learning in Health Care." Quality & Safety in Health Care 11, no. 1 (March 2002): 51–56.
  • 2012
  • Working Paper

Prominent Job Advertisements, Group Learning and Wage Dispersion

By: Julio J. Rotemberg
A model is presented in which people base their labor search strategy on the average wage and the average unemployment duration of people who belong to their peer group. It is shown that, if the distribution of wage offers is not stationary so lower wage offers tend to... View Details
Keywords: Wages; Job Offer; Job Search; Advertising
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Rotemberg, Julio J. "Prominent Job Advertisements, Group Learning and Wage Dispersion." NBER Working Paper Series, No. 18638, December 2012.
  • 2003
  • Working Paper

Learning from Diversity: The Effects of Learning on Performance in Racially Diverse Teams

By: Robin J. Ely and David A. Thomas
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Ely, Robin J., and David A. Thomas. "Learning from Diversity: The Effects of Learning on Performance in Racially Diverse Teams." Harvard Business School Working Paper, No. 04-017, October 2003.
  • 1997
  • Working Paper

Learning When It's Safe: A Group-level Investigation of Antecedents and Consequences of Learning Behavior

By: Amy C. Edmondson
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Edmondson, Amy C. "Learning When It's Safe: A Group-level Investigation of Antecedents and Consequences of Learning Behavior." Harvard Business School Working Paper, No. 97-069, March 1997.
  • April 2011
  • Article

What Can We Learn from 'Great Negotiations'?

By: James K. Sebenius
What can one legitimately learn-analytically and/or prescriptively-from detailed historical case studies of "great negotiations," chosen more for their salience than their analytic characteristics or comparability? Taking a number of such cases compiled by Stanton... View Details
Keywords: Learning; International Relations; History; Agreements and Arrangements; Negotiation Process; Conflict and Resolution
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Sebenius, James K. "What Can We Learn from 'Great Negotiations'?" Negotiation Journal 27, no. 2 (April 2011).
  • September 1992
  • Case

Star Cablevision Group (F): Lessons Learned

By: William A. Sahlman
Last case in a series of six cases. This case describes the company as it reflects back to lessons learned. View Details
Keywords: Learning
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Sahlman, William A. "Star Cablevision Group (F): Lessons Learned." Harvard Business School Case 293-041, September 1992.
  • November 2023
  • Case

Open Source Machine Learning at Google

By: Shane Greenstein, Martin Wattenberg, Fernanda B. Viégas, Daniel Yue and James Barnett
Set in early 2023, the case exposes students to the challenges of managing open source software at Google. The case focuses on the challenges for Alex Spinelli, Vice President of Product Management for Core Machine Learning. He must set priorities for Google’s efforts... View Details
Keywords: Decision Choices and Conditions; Technological Innovation; Open Source Distribution; Strategy; AI and Machine Learning; Applications and Software; Technology Industry; United States
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Greenstein, Shane, Martin Wattenberg, Fernanda B. Viégas, Daniel Yue, and James Barnett. "Open Source Machine Learning at Google." Harvard Business School Case 624-015, November 2023.
  • November 2021 (Revised December 2021)
  • Supplement

PittaRosso (B): Human and Machine Learning

By: Ayelet Israeli
This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the company since the first case. View Details
Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
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Israeli, Ayelet. "PittaRosso (B): Human and Machine Learning." Harvard Business School Supplement 522-047, November 2021. (Revised December 2021.)
  • 1996
  • Tool

Putting the Learning Organization to Work

By: D. A. Garvin
Keywords: Organizations; Learning; Strategy
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Garvin, D. A. Putting the Learning Organization to Work. Tool. Harvard Business School Publishing, 1996. Video.
  • 2005
  • Contribution

New Paradigms For Working and Learning

By: Richard Bohmer
Keywords: Labor; Learning; Framework
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Bohmer, Richard. "New Paradigms For Working and Learning." Contribution to Building a Better Delivery System: A New Engineering/Health Care Partnership, edited by P. Reid, W. Compton, J. Grossman, and G. Fanjiang, 133–134. Washington, D.C.: National Academies Press, 2005.
  • March 2008
  • Article

What Have We Learned from Market Design?

By: Alvin E. Roth
This essay discusses some things we have learned about markets, in the process of designing marketplaces to fix market failures. To work well, marketplaces have to provide thickness, i.e. they need to attract a large enough proportion of the potential participants in... View Details
Keywords: Risk Management; Market Design; Market Participation; Market Transactions; Failure; Safety
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Roth, Alvin E. "What Have We Learned from Market Design?" Economic Journal 118, no. 527 (March 2008): 285–310. (Hahn Lecture.)
  • 2008
  • Chapter

When Learning and Performance Are at Odds: Confronting the Tension

By: Sara Jean Singer and A. C. Edmondson
This chapter explores complexities of the relationship between learning and performance. We start with the general proposition that learning promotes performance and then describe several challenges for researchers and managers who wish to study or promote learning in... View Details
Keywords: Learning; Leadership; Organizational Culture; Performance Improvement; Behavior
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Singer, Sara Jean, and A. C. Edmondson. "When Learning and Performance Are at Odds: Confronting the Tension." In Learning and Performance Matter, edited by Prem Kumar and Phil Ramsey. Singapore: World Scientific, 2008.
  • June 1996 (Revised January 2000)
  • Case

McKinsey & Co.: Managing Knowledge and Learning

By: Christopher A. Bartlett
Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details
Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry
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Bartlett, Christopher A. "McKinsey & Co.: Managing Knowledge and Learning." Harvard Business School Case 396-357, June 1996. (Revised January 2000.)
  • 25 Apr 2005
  • Research & Ideas

New Learning at American Home Products

division integrating product development and marketing, but without significant research capability. For all but chemicals and prescription drugs, the corporate focus was on marketing, especially advertising.24 In prescription drugs, the company's initial View Details
Keywords: by Alfred D. Chandler Jr.; Chemical; Health; Manufacturing; Pharmaceutical
  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
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Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
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