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    • Research  (366)
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Show Results For

  • All HBS Web  (545)
    • People  (1)
    • News  (109)
    • Research  (366)
    • Events  (5)
  • Faculty Publications  (79)
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  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

sponsorship. With respect to end users and complementors, decisions to open or close a mature platform involve 1) backward compatibility with prior platform generations; 2) securing exclusive rights to certain complements; or 3) absorbing... View Details
  • 06 Apr 2010
  • First Look

First Look: April 6

and Business Groups: New Data and New Methods Authors: Jordan I. Siegel and Prithwiraj Choudhury Abstract The last decade of corporate governance research has been focused in large part on identifying what leads to superior or deficient... View Details
Keywords: Martha Lagace
  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

constraints." M. J. Fleming cautioned, "If you (as a customer) have influence, you can lead in a horrible direction We should all be very careful of what we wish." To avoid these predicaments, Neil Jackson recommended,... View Details
Keywords: by Jim Heskett
  • 28 Oct 2014
  • First Look

First Look: October 28

shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising listings by more than half while decreasing the clicks on organic search... View Details
Keywords: Carmen Nobel
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

mission is to bring together leading scholars and business practitioners to study and shape the digital transformation of the economy. Accordingly, “Beyond Chicken and Egg” included three industry executives, as well as two academics who... View Details
Keywords: by Carmen Nobel; Service
  • 16 Sep 2014
  • First Look

First Look: September 16

http://www.emeraldinsight.com/doi/abs/10.1108/S1064-4857_2014_0000016007   Working Papers Poverty and Crime: Evidence from Rainfall and Trade Shocks in India By: Iyer, Lakshmi, and Petia B. Topalova Abstract—Does poverty lead to crime? We... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant... View Details
Keywords: by Carmen Nobel
  • 15 Mar 2011
  • First Look

First Look: March 15

capital markets, standard setters, and financial analysts and how managers make accounting choices. But as accounting scholars have focused on understanding how markets and users process accounting data, they have distanced themselves... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

danger, or pride motivates greater effort). But emotions can also be at odds with rational behavior (e.g., when pain avoidance leads to an unwillingness to confront difficult decisions, or shame leads to... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

made a series of changes and created a process for analyzing bias. Had the executives considered how to account for unintended consequences in their outcome metrics—and perhaps engaged a diverse user group to understand their... View Details
Keywords: by Danielle Kost
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General managers need to take the lead in building processes that will... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 22 Apr 2014
  • First Look

First Look: April 22

Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while high-powered incentives View Details
Keywords: Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

repository of lost opportunities" that serve neither end users nor channel partners very well. Why is this? A: That is because most channels are constructed from the supplier out, rather than from the customer in. In other words, the... View Details
Keywords: by Sean Silverthorne
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

Coast operations and its West Coast computer people would severely affect the company. The focus for much of this division was PARC. In the 1970s, PARC was remarkably successful in developing ingenious products that would fundamentally alter the nature of computing.... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

Balanced Scorecard, HBS professor Robert S. Kaplan and David P. Norton, there is compelling evidence that better measurement, and therefore better information, leads to better decision-making. Deeper engagement with the broad stakeholder... View Details
Keywords: by Martha Lagace
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

to want to buy a service. Initially, TripAdvisor was just making money mostly on attention, these ads. But as it became the biggest company in the world in terms of user visits and traffic, it sort of naturally started saying, “Hey, can... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

from the crowd of more experienced users and are therefore able to better capture value from using the goods. Data on firm contributions to open source software (OSS), an important crowdsourced public good, is used to test the theoretical... View Details
Keywords: Dina Gerdeman
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

self-disclosed violations. Download the paper: http://www.hbs.edu/research/pdf/07-020.pdf   Cases & Course MaterialsAustin, Blakeley, & Cambridge, LLC. Harvard Business School Case 207-098 The founding partners of ABC, LLC, one of the View Details
Keywords: Martha Lagace
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