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  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

or less important (because) customers had no sense when it came to entertaining tradeoffs (between features and cost)." Phil Clark commented that, regardless of method or purpose, "It is important to know your customers better than they... View Details
Keywords: by Jim Heskett; Technology
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

L. Bower and Clark Gilbert Abstract Research from a set of studies conducted over thirty-five years shows that actual strategy rather than words on paper at corporate is crafted step by step as company resources are committed to policies,... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

you'll find that very few actually wind up in the industrial sector, which had been the focus of the long-standing Business Policy course. When Kim Clark became Dean, he stressed that entrepreneurship—the... View Details
Keywords: by Staff
  • Mar 2022
  • Conference Presentation

Corporations are Viewed as Psychopaths with Good True Selves

By: Julian De Freitas, Samuel G. B. Johnson, Z. Kohn and P. Kim
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  • 2021
  • Conference Presentation

Corporations are Viewed as Psychopaths with Good True Selves

By: J. De Freitas, Samuel G. B. Johnson, Z. Kohn and P. Kim
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  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

responsible for the School's strategic planning and new initiatives (1998-2005). Light became Acting Dean on August 1, 2005, upon the departure of Kim B. Clark, and Dean on April 24, 2006. While in graduate... View Details
Keywords: by Roger Thompson; Education
  • 1982
  • Casebook

Cases in Operations Management: Strategy and Structure

By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
Keywords: Cases; Operations; Management; Strategy; Organizational Structure
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  • September–October 1994
  • Article

Regaining the Lead in Manufacturing: How to Integrate Work and Deepen Expertise

By: D. Leonard-Barton, H. Kent Bowen, Kim B. Clark, Charles A. Holloway and Steven C. Wheelwright
Keywords: Leadership; Experience and Expertise
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  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

that part of what Oprah was offering was a set of insights or connections about what former HBS dean Kim Clark used to call leadership with a small 'l'—individual empowerment, self-improvement, and... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • Article

Financial Analysis of Pediatric Resident Physician Primary Care Longitudinal Outpatient Experience

By: Robert S. Kaplan, Carole H. Stipelman, Brad Poss, Laura Anne Stetson, Luca Boi, Michael Rogers, Caleb Puzey, Sri Koduri, Vivian S. Lee and Edward B. Clark
Objective
To determine whether residency training represents a net positive or negative cost to academic medical centers, we analyzed the cost of a residency program and clinical productivity of residents and faculty in an outpatient primary care practice with or... View Details
Keywords: Academic Medicine; Cost; Children; Graduate Medical Education
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  • 21 May 2013
  • First Look

First Look: May 21

  Publications 2006 Harvard Business Review Press Keeping Up with the Quants: Your Guide to Understanding and Using Analytics By: Davenport, Thomas H., and Jinho Kim Abstract—Managers today need to be able to analyze and make sense of... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

The case helps create a discussion around increasing the resources available to fund research and development at the School. Purchase this case:http://hbr.org/search/413057-PDF-ENG Carolina for Kibera Kathleen L. McGinn, Beth-Ann Kutchma, and Cailin View Details
Keywords: Carmen Nobel
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Mouse and the Wealthy Elephant Live Happily Ever After? Authors:James E. Austin and Herman B. Leonard Abstract What happens when small iconic socially oriented businesses are acquired by large corporations? Such mergers create significant... View Details
Keywords: Martha Lagace

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