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  • All HBS Web  (4,491)
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  • All HBS Web  (4,491)
    • People  (23)
    • News  (829)
    • Research  (2,774)
    • Events  (29)
    • Multimedia  (25)
  • Faculty Publications  (1,394)
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    Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

    Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
    • Web

    Working Knowledge | Harvard Business School

    Working Knowledge Career and Workplace Workers Without Degrees Have Become More Isolated Than Ever American workers are segregated based on whether they've graduated from college, says research by William Kerr. Featuring William R. Kerr .... View Details
    • 2013
    • Chapter

    Open Innovation and Organizational Boundaries: Task Decomposition, Knowledge Distribution and the Locus of Innovation

    By: Karim R. Lakhani, Hila Lifshitz-Assaf and Michael L. Tushman
    This chapter contrasts traditional, organization-centered models of innovation with more recent work on open innovation. These fundamentally different and inconsistent innovation logics are associated with contrasting organizational boundaries and organizational... View Details
    Keywords: Innovation; Organizational Boundaries; Institutional Logics; Modular Innovation; Open Innovation; Knowledge Sharing; Innovation Strategy; Organizational Design; Boundaries; Collaborative Innovation and Invention
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    Lakhani, Karim R., Hila Lifshitz-Assaf, and Michael L. Tushman. "Open Innovation and Organizational Boundaries: Task Decomposition, Knowledge Distribution and the Locus of Innovation." Chap. 19 in Handbook of Economic Organization: Integrating Economic and Organization Theory, edited by Anna Grandori, 355–382. Northampton, MA: Edward Elgar Publishing, 2013.
    • Web

    Linking Policy - HBS Working Knowledge

    us of your links to our site. Contact HBS Working Knowledge Baker Library | Bloomberg Center Harvard Business School Soldiers Field Road Boston, MA 02163 Customer Service Editor Newsletter Sign-Up Reprint... View Details
    • 1993
    • Chapter

    Marketing Practice: Source of Problems and Insights for Advancing Marketing Knowledge

    By: S. A. Greyser
    Keywords: Marketing; Practice; Knowledge Acquisition; Knowledge Dissemination; Problems and Challenges
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    Greyser, S. A. "Marketing Practice: Source of Problems and Insights for Advancing Marketing Knowledge." In Enhancing Knowledge Development in Marketing: Perspectives and Viewpoints, edited by P. R. Varadarajan and A. Menon. Chicago: American Marketing Association, 1993.
    • 2008
    • Working Paper

    Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

    By: Corinne Bendersky and Kathleen L. McGinn
    Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
    Keywords: Citations; Knowledge Dissemination; Negotiation; Research
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    Bendersky, Corinne, and Kathleen L. McGinn. "Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination." Harvard Business School Working Paper, No. 09-043, September 2008. (Revised March 2009, June 2009.)
    • 01 Apr 2008
    • Working Paper Summaries

    No Harm, No Foul: The Outcome Bias in Ethical Judgments

    Keywords: by Francesca Gino, Don A. Moore & Max H. Bazerman
    • 2014
    • Book

    Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts

    By: Dorothy A. Leonard, Walter Swap and Garvin Barton
    When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge—much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their... View Details
    Keywords: Knowledge Management
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    Leonard, Dorothy A., Walter Swap, and Garvin Barton. Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts. Harvard Business Review Press, 2014.
    • Comment

    Patent Citations and the Geography of Knowledge Spillovers: A Reassessment: Comment

    By: Rebecca M. Henderson, Adam Jaffe and Manuel Trajtenberg
    Keywords: Patents; Knowledge; Information
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    Henderson, Rebecca M., Adam Jaffe, and Manuel Trajtenberg. "Patent Citations and the Geography of Knowledge Spillovers: A Reassessment: Comment." American Economic Review 95, no. 1 (March 2005): 416–464.
    • 1981
    • Chapter

    The Characteristics of Knowledge Use: Corporate and Public Policy Insights

    By: Rohit Deshpandé and Gerald Zaltman
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    Deshpandé, Rohit, and Gerald Zaltman. "The Characteristics of Knowledge Use: Corporate and Public Policy Insights." Chap. 18 in Government Marketing: Theory and Practice, edited by Michael P. Mokwa and Steven E. Permut, 270–278. Public and Nonprofit Sector Marketing. New York, NY: Praeger, 1981.
    • 07 Oct 2009
    • Working Paper Summaries

    Specific Knowledge and Divisional Performance Measurement

    Keywords: by Michael C. Jensen & William H. Meckling
    • 06 Oct 2010
    • Working Paper Summaries

    Using What We Know: Turning Organizational Knowledge into Team Performance

    Keywords: by Bradley R. Staats, Melissa A. Valentine & Amy C. Edmondson; Video Game; Web Services
    • August 2011
    • Article

    The Jekyll and Hyde of Emotional Intelligence: Emotion-Regulation Knowledge Facilitates Prosocial and Interpersonally Deviant Behavior

    By: Stéphane Côté, K. A. DeCelles, Julie M. McCarthy, Gerben A. Van Kleef and Ivona Hideg
    Does emotional intelligence promote behavior that strictly benefits the greater good, or can it also advance interpersonal deviance? In the investigation reported here, we tested the possibility that a core facet of emotional intelligence—emotion-regulation... View Details
    Keywords: Behavior; Emotions
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    Côté, Stéphane, K. A. DeCelles, Julie M. McCarthy, Gerben A. Van Kleef, and Ivona Hideg. "The Jekyll and Hyde of Emotional Intelligence: Emotion-Regulation Knowledge Facilitates Prosocial and Interpersonally Deviant Behavior." Psychological Science 22, no. 8 (August 2011): 1073–1080.
    • 16 Jun 2003
    • Research & Ideas

    Researchers Contribute Globalization of Markets Papers

    the keys to their successful global expansions? By HBS professors David Bell, Rajiv Lal, and Walter Salmon. Global Knowledge Sharing And Performance Drivers Organizing Multinational Companies: Building a Collaborative Advantage HBS... View Details
    Keywords: by Working Knowledge editors
    • Article

    Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

    By: Corinne Bendersky and Kathleen L. McGinn
    Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
    Keywords: Framework; Knowledge Dissemination; Research; Organizations; Negotiation; Information Publishing
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    Bendersky, Corinne, and Kathleen L. McGinn. "Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination." Organization Science 21, no. 3 (May–June 2010): 781–797. (Also published in Academy of Management Best Paper Proceedings 2008, Organization and Management Theory Division, under title: Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge.)
    • 2011
    • Chapter

    Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions

    By: Gautam Ahuja and Elena Novelli
    We examine the received research on organizational knowledge structures with a special focus on their link to innovation. We note that the literature has used the term knowledge structure to represent three quite distinct components of organizational knowledge: the... View Details
    Keywords: Knowledge Management; Innovation and Invention
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    Ahuja, Gautam, and Elena Novelli. "Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions." Chap. 25 in Handbook of Organizational Learning and Knowledge Management. 2nd ed. by M. Easterby-Smith and M. Lyles, 551–578. Chichester, UK: John Wiley & Sons, 2011.
    • 2012
    • Other Unpublished Work

    Selection, Reallocation, and Knowledge Spillover: Identifying the Sources of Productivity Gains from Multinational Activity

    By: Laura Alfaro and Maggie X. Chen
    The impact of multinational activity on host-country productivity has been a major topic of economic research. A positive impact can be attributed to knowledge spillovers from foreign multinational to domestic firms or a less stressed, alternative explanation—firm... View Details
    Keywords: Multinational Firms and Management; Performance Productivity; Supply and Industry; Knowledge; Manufacturing Industry
    Citation
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    Alfaro, Laura, and Maggie X. Chen. "Selection, Reallocation, and Knowledge Spillover: Identifying the Sources of Productivity Gains from Multinational Activity." 2012.
    • 22 Oct 2008
    • Working Paper Summaries

    Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

    Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services
    • 2009
    • Article

    Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and Performance

    By: Heidi K. Gardner
    Why do some teams fail to use their members' knowledge effectively, even after having correctly identified each other's expertise? This paper identifies performance pressure as a critical barrier to effective knowledge utilization in teams. I theorize that performance... View Details
    Keywords: Experience and Expertise; Knowledge Use and Leverage; Performance Effectiveness; Performance Expectations; Groups and Teams
    Citation
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    Gardner, Heidi K. "Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and Performance." Academy of Management Annual Meeting Proceedings (2009).
    • November 2006
    • Article

    It Must Be Awful for Them: Healthy People Overlook Disease Variability in Quality of Life Judgments

    By: H. Lacey, A. Fagerlin, G. Lowenstein, D. Smith, Jason Riis and P. Ubel
    Keywords: Health; Quality; Judgments
    Citation
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    Lacey, H., A. Fagerlin, G. Lowenstein, D. Smith, Jason Riis, and P. Ubel. "It Must Be Awful for Them: Healthy People Overlook Disease Variability in Quality of Life Judgments." Judgment and Decision Making 1, no. 2 (November 2006): 146–152.
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