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Publications

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  • All HBS Web  (297)
    • News  (45)
    • Research  (231)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (109)

Show Results For

  • All HBS Web  (297)
    • News  (45)
    • Research  (231)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (109)
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  • 14 May 2013
  • First Look

First Look: May 14

Abstract—To set inventory service levels, firms must understand how changes in service level affect customer demand. While the effects of service level changes have been studied empirically at the level of the end consumer, relatively... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

inventory (a proxy for support). Our findings highlight important factors for successful implementations of 360-degree systems as complements to explicit incentives. Finally, we share some lessons learned with respect to performing field... View Details
Keywords: Dina Gerdeman
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53512 Online Network Revenue Management Using Thompson Sampling By: Ferreira, Kris Johnson, David Simchi-Levi, and He Wang Abstract—We consider a price-based network revenue management problem where a retailer aims to... View Details
Keywords: Sean Silverthorne
  • 31 May 2016
  • First Look

May 31, 2016

functional proximity over base proximity when locating preventive health services. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51094 forthcoming Production and Operations Management Multi-Echelon View Details
Keywords: Sean Silverthorne
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new president of New Jersey-based Becton... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

local retailers operate with low inventory and depend on LEGO for just-in-time delivery. The company could build molding factories in Asia to shorten lead times and improve efficiency, but pushing down View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 02 Jun 2010
  • First Look

First Look: June 2

and Dan Ariely Publication:Psychological Science 21 (2010) Abstract Although people buy counterfeit products to signal positive traits, we show that wearing counterfeit products makes individuals feel less... View Details
Keywords: Martha Lagace
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

money using their mobile phones. Mobile money has grown quickly, but high stockout rates of currency persist due to suboptimal inventory decisions made by contracted employees (called agents). In partnership with a Tanzanian mobile money... View Details
Keywords: Dina Gerdeman
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

products of value to someone. The purpose of this chapter is to build a robust and versatile language that is capable of representing large technical systems. The language is based on elements I have labeled functional components. The... View Details
Keywords: Dina Gerdeman
  • 30 Mar 2010
  • First Look

First Look: March 30

the two tendencies can be explained as a product of a contingent recency effect: although the estimations reflect negative recency, choice behavior reflects positive recency. A similar pattern is observed in the field study: immediately... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2012
  • First Look

First Look: March 13

census. We document a shift to smaller shops following a 1996 regulatory change that increased the costs of opening large stores. Our analysis suggests that total factor productivity (TFP) of multi-store retail chains fell after the... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

chains, and speeding communications. The result: "People can spend more time thinking up new products and servicing customers, and less time checking boxes." To get there, most firms must be willing to engage in radical change and... View Details
Keywords: by Maggie Starvish
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

and higher availability of inventory (a proxy for support). Our findings highlight important factors for successful implementations of 360-degree systems as complements to explicit incentives. Finally, we share some lessons learned with... View Details
Keywords: Dina Gerdeman
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch,... View Details
Keywords: by Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory Service... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices.... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

higher cost of goods sold, giving them less room to discount. And if they don't sell a product one day, they can hold it in inventory for future sale. So marginal business is less urgent for them. We're not... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

reserve prices and other parameters that substantially determine prices. Contrary to Google's claims, Google's auction does not fully determine prices; Google's actions and policies importantly influence prices. Google's purchase of substantial advertising View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions of price fairness and View Details
Keywords: Sean Silverthorne
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

Kabbage and can be referred to as online balance sheet lenders. Their loans typically are short-term, less than nine months, and fund working capital and inventory purchases. Many of these loan products... View Details
Keywords: by Karen Mills; Banking; Financial Services
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