Publications
Publications
Show Results For
- All HBS Web
(753)
- Faculty Publications (210)
- January 2002 (Revised October 2005)
- Case
General Electric Medical Systems 2002
By: Tarun Khanna and James Weber
Discusses one of General Electric's flagship divisions--the world's leading provider of medical diagnostic imaging equipment. Provides an opportunity to examine a multinational confronting massive technological and demographic changes around the world. Genomics has... View Details
- October 2001
- Background Note
A Note on Team Process
By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
- 1999
- Chapter
Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior
By: A. Edmondson and B. Moingeon
- Article
Fixing What Really Ails Japan
By: Michael E. Porter and Hirotaka Takeuchi
Conventional wisdom claims that Japan’s “economic miracle” stemmed from its unique model of government guidance and its revolutionary corporate management techniques. An in-depth study proves this seriously wrong. Rampant government intervention has caused more... View Details
- 1 Jan 1999
- Conference Presentation
Beyond Armchair Feminism III: Moving From Gender to a Broader Diversity Lens in Organizational Diagnosis and Intervention
By: R. Ely and Debra E. Meyerson
- 1 Aug 1997
- Conference Presentation
Beyond Armchair Feminism II: The Challenges of Holding onto Gender in Organizational Intervention
By: R. Ely and Debra E. Meyerson
- March 1995 (Revised September 1997)
- Case
Datavision (A)
By: Michael Beer and Gregory C. Rogers
Depicts a "team-building" intervention by an organizational consultant at a small computer company. View Details
- September 1993 (Revised July 1995)
- Background Note
Public Policy and the Manager: Conceptual Framework
Government intervention in markets may have significant effects--both positive and negative--on a firm's strategic options and its performance outcomes. Thus the ability to analyze the origins, implications, and dynamics of public policy is a critical managerial skill... View Details
- February 1990
- Article
Developing the Competitive Organization: Interventions and Strategies
By: M. Beer
- November 1984 (Revised March 1989)
- Background Note
Leadership: The Problem of Intervention
By: Richard R. Ellsworth and Joseph L. Badaracco Jr.
- 1984
- Book
Energy Policy in America Since 1945: A Study of Business-Government Relations
By: Richard Vietor
Follows the history of government intervention in U.S. energy markets from 1945 to the present and shows how shifting market conditions of surplus and shortage and above all, price have played a determining role in the political process and U.S. fuel policy... View Details
Keywords: Political Economy; United States; Postwar Policy; Energy; Energy Sources; Policy; United States
- 1979
- Book
Nutrition Intervention in the United States: Cases and Concepts
By: James E. Austin and Christopher Hitt
- Teaching Interest
Contemporary Developing Countries: Entrepreneurial Solutions to Intractable Problems
By: Tarun Khanna
What problems do developing countries face, and how can individuals contribute to solutions rather than awaiting the largesse of the state or other actors? Intractable problems – such as lack of access to education and healthcare, forced reliance on contaminated... View Details
- Research Summary
Developing Organizational Capabilities to Compete
By: Michael Beer
Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:
- Capacity of the... View Details
- Research Summary
Energy Strategy
Forest L. Reinhardt is writing cases and other materials on the strategic problems and opportunitites faced by firms in the energy industry. Significant economies of scale and scope, combined with rapid technological change, present firms in the industry with a... View Details
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details