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Publications

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      • Faculty Publications  (188)

      Interpersonal CommunicationRemove Interpersonal Communication →

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      • 1991
      • Chapter

      With Open Ears: Listening and the Art of Discussion Learning

      By: Herman B. Leonard
      Keywords: Learning; Interpersonal Communication
      Citation
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      Leonard, Herman B. "With Open Ears: Listening and the Art of Discussion Learning." In Education for Judgment: The Artistry of Discussion Leadership, edited by C. R. Christensen, David A. Garvin, and A. Sweet. Boston: Harvard Business School Press, 1991.
      • 1981
      • Chapter

      Explanation and Social Interaction: Some Dialogues on Dialogue

      By: R. F. Kidd and T. M. Amabile
      Keywords: Interpersonal Communication; Society
      Citation
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      Kidd, R. F., and T. M. Amabile. "Explanation and Social Interaction: Some Dialogues on Dialogue." In New Directions in Attribution Research. Vol. 3, edited by J. Harvey, W. Ickes, and R. F. Kidd. Hillsdale, NJ: Lawrence Erlbaum Associates, 1981.
      • January 1980
      • Case

      Technotronics, Inc.

      By: Leonard A. Schlesinger
      Describes the problems of resolving differences between two departments in a decentralized company. Based on Voltamp Electric Co. by T.C. Raymond. View Details
      Keywords: Conflict Management; Interpersonal Communication
      Citation
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      Schlesinger, Leonard A. "Technotronics, Inc." Harvard Business School Case 480-054, January 1980.
      • October 1977 (Revised April 1983)
      • Case

      James Cranston

      By: Michael Beer and James G. Clawson
      Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. View Details
      Keywords: Interpersonal Communication; Performance Evaluation; Attitudes; Emotions; Perception
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      Beer, Michael, and James G. Clawson. "James Cranston." Harvard Business School Case 478-006, October 1977. (Revised April 1983.)
      • September 1977 (Revised April 1983)
      • Case

      Eugene Kirby (A)

      By: Michael Beer and James G. Clawson
      Describes the events leading up to an actual performance appraisal interview--the views, opinions, and attitudes of the subordinates who are to be interviewed. View Details
      Keywords: Interpersonal Communication; Performance Evaluation; Attitudes; Perspective
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      Beer, Michael, and James G. Clawson. "Eugene Kirby (A)." Harvard Business School Case 478-007, September 1977. (Revised April 1983.)
      • December 1970 (Revised May 1983)
      • Case

      David Alpert (A)

      By: Jay W. Lorsch
      Interpersonal day-to-day dealings of a product manager with others in the division, including his comments on these dealings. View Details
      Keywords: Business Divisions; Interpersonal Communication; Management Teams
      Citation
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      Lorsch, Jay W. "David Alpert (A)." Harvard Business School Case 471-050, December 1970. (Revised May 1983.)
      • Forthcoming
      • Article

      It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression

      By: Summer R. Jackson and Basima A. Tewfik
      Although scholars largely assume that workplace microaggressions negatively impact the work relationship between the target and the perpetrator, relational deterioration is not the only observable relational outcome. Indeed, there are instances of relational... View Details
      Keywords: Employees; Interpersonal Communication; Motivation and Incentives; Relationships; Conflict and Resolution
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      Jackson, Summer R., and Basima A. Tewfik. "It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression." Academy of Management Review (forthcoming). (Pre-published online March 10, 2025.)
      • Teaching Interest

      Leadership and Organizational Behavior (LEAD)

      By: Ethan S. Bernstein

      Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

      The course is divided into five modules:View Details

      Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
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