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  • 01 Apr 2021
  • News

Kennedy: Time is ripe for remote work

  • 30 Mar 2021
  • News

Remote Work Isn’t Going Anywhere. Here’s How You Can Still Succeed

  • 18 Oct 2021
  • News

How to Reframe What Work Means to You

  • 07 Oct 2015
  • What Do You Think?

What is the Best Immigration Model for the US?

beliefs that they share are different.” Bowlweevils, injecting a political note into a discussion intended to deal with economics, argued that Germany has no model for dealing with immigrants and asylum seekers. As he put it, “Germany ...... View Details
Keywords: by James Heskett
  • Forthcoming
  • Book

Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models

By: Regina E. Herzlinger
Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,... View Details
Keywords: Health Care and Treatment; Service Delivery; Product Development; Business Model; Innovation and Invention; Health Industry
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  • 2022
  • Chapter

Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model

By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to... View Details
Keywords: Environmental Sustainability; Business Processes; Science-Based Business; Research
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  • 01 Oct 2000
  • News

Laura Scher of Working Assets

supporting gay and lesbian rights, and saving the rainforest. I'd like to see more companies copy our business model and become advocates for social change." Working Assets' charitable-donation model,... View Details
Keywords: Marguerite Rigoglioso
  • June 2020
  • Teaching Note

Catalant's Operating System for the Future of Work

By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Talent and Talent Management; Transformation; Business Startups
Related
  • Research Summary

Working Hard and Investing for an Early Retirement

I examine consumption, leisure, and portfolio choices made over the life-cycle using a model allowing for semi-flexible leisure and an endogenously chosen retirement date. Under a Cobb-Douglas utility specification, I present closed-form expressions for optimal... View Details
  • May 2022
  • Case

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Stefani Ruper
Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that she accepted your resignation.” Heart... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation
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  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

Fashion’s Resource? Will Challenged Amazon Tweak Its Retail Model Post-Pandemic? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Inspirationfeed View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products

    Innovating in Healthcare: Creating Breakthrough Services, Products, and Business Models

    Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to... View Details

    • November–December 2010
    • Article

    A Method for Defining Value in Healthcare Using Cancer Care as a Model

    By: Thomas W. Feeley, Heidi Albright, Ronald Walters and Thomas W. Burke
    Value-based healthcare delivery is being discussed in a variety of healthcare forums. This concept is of great importance in the reform of the US healthcare delivery system. Defining and applying the principles of value-based competition in healthcare delivery models... View Details
    Keywords: Value Creation; Cancer Care In The U.S.; Healthcare; Health; Management; Measurement and Metrics; Health Industry; North and Central America
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    • 22 Dec 2016
    • Op-Ed

    The Small Business Administration is a Model for How to Drive Economic Growth

    American in ways that are not only tangible, but also, in fact, consequential. Half of the people who work in America either own or work for a small business. And small businesses have created 60 percent of... View Details
    Keywords: by Karen Mills
    • 02 Aug 2021
    • Blog Post

    ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

    #TOCItem { width:315px!important; font-size:24px!important;line-height:26px!important; } .mobilebr { display:block!important;} .tocarrow { border-bottom: 0px solid white!important;} } /* end of media query */ Above: Artists Celeste Cruz, Mariana Perez, and Ledia Mane... View Details
    • January–February 2018
    • Article

    Some Customers Would Rather Leave Without Saying Goodbye

    By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
    We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
    Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
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    • 01 Sep 2015
    • News

    Faculty Q&A: The Working World

    make the product a reality. That made an impression—that an immigrant living in the United States was turning back to his home country to help realize the products of his invention. So my first work in this area was about the outbound... View Details
    Keywords: Julia Hanna
    • 30 Apr 2001
    • Research & Ideas

    Why Evolutionary Software Development Works

    Given the importance of software, the lack of research on the best ways to manage its development is surprising. Many different models have been proposed since the much cited waterfall model emerged more... View Details
    Keywords: by Alan MacCormack; Technology
    • 2008
    • Article

    Warmth and Competence As Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map

    By: A. J.C. Cuddy, S. T. Fiske and P. Glick
    The stereotype content model (SCM) defines two fundamental dimensions of social perception, warmth and competence, predicted respectively by perceived competition and status. Combinations of warmth and competence generate distinct emotions of admiration, contempt,... View Details
    Keywords: Perception; Competency and Skills; Prejudice and Bias; Emotions; Business Model; Behavior; Research; Competition; Status and Position; Cognition and Thinking; Groups and Teams
    Related
    • 27 Sep 2021
    • Blog Post

    Working to Change the Food System

    you to HBS. In 2018, I started reflecting on the big existential question of "what is my calling?" It was really intimidating to think about – my main criteria were to work on problems that mattered to me, that I could have fun doing,... View Details