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Publications

Publications

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  • All HBS Web  (310)
    • People  (4)
    • News  (92)
    • Research  (185)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (120)

Show Results For

  • All HBS Web  (310)
    • People  (4)
    • News  (92)
    • Research  (185)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (120)
← Page 10 of 310 Results →
  • Profile

David Kang

as successes," David says. "The difference is that successful people think ten steps ahead – and can think objectively, outside of themselves." As an immediate step after graduation, David intends to expand his experience through consulting, then hone... View Details
  • Profile

Jillian Dorans

I will be joining my mentor at Starwood Hotels in Marketing this summer. Additionally, to bring it full-circle, I will be doing my part to continue the expansion of HBS's presence in the industry by serving... View Details
Keywords: Services; Consulting
  • 01 Oct 2001
  • News

Fourth Annual African-American Alumni Association Conference

"Navigating Success in Volatile Times" will be the theme of this year's HBS African-American Alumni Association (HBSAAA) conference. The fourth annual event, to be held October 5–7 at the Plaza Hotel in New York City, will provide... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in providing transparent data about... View Details
Keywords: by John A. Quelch; Health
  • 01 Jun 2015
  • News

In My Humble Opinion: Priya Paul (OPM 28, 1999)

the hot, new restaurant wherever I travel.” Industry trend: A commoditization of the boutique, design-based experience. “I see customers seeking hotel experiences that are less institutionalized and more... View Details
Keywords: Julia Hanna
  • 01 Apr 2000
  • News

The World at a Click

Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe accommodations. In short, casino hosts are the ultimate customer... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • Web

2023 Symposium - Race, Gender & Equity

Shuttle buses to HBS will depart the Hyatt Regency Cambridge and The Charles Hotel 8:30 AM – 9:00 AM Registration and Breakfast 9:00 AM – 9:15 AM Welcome and Introductions 9:15 AM – 10:00 AM Opening Keynote Rae Johnson , Pacifica Graduate... View Details
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

Research says 85 percent of people will make a purchase after reading online reviews about a product or service. This has had huge implications for the hotel industry and helps explain why TripAdvisor, a... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the "fun," or entertainment value, of... View Details
  • 05 Apr 2016
  • Blog Post

Summer Internships in the JD/MBA Program

My name is Charlie Hernandez. I grew up in Los Angeles, California, where I attended Loyola High School, a Catholic, all boys high school located in downtown LA. I attended Harvard College, and after graduating in 2011, I worked in international View Details
  • 01 Jun 2010
  • News

Michael Depatie

Depatie Art by Scott Laumann Founded in 1981, Kimpton Hotels & Restaurants is America’s first (and largest) boutique hotel group. With its hosted evening wine hour (where you might play Wii or have your... View Details
Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 11 Aug 2014
  • News

The First Five Years: Melissa Fensterstock (MBA 2012)

work. Trips to tropical places are opportunities to secure new hotel customers. Summer beach time has been replaced with road trips to the Hamptons and Nantucket. I think the only safe place for a true vacation now is an iceberg cruise in... View Details
  • 01 Jul 2019
  • Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

wealthy tourists. Airbnb remains Y Combinator’s biggest success story, but it was aggressive on-the-ground outreach that helped speed its early growth in key markets. Add in an industry with entrenched leaders and a limp economy in the... View Details
Keywords: by Danielle Kost; Travel; Tourism
  • 11 Jun 2014
  • News

The First Five Years: Brittani Rettig (MBA 2010)

Your Twitter bio reads like that of a superhero ("Management consultant by day, fitness instructor & wellness blogger by night"). Can you tell us about your day and evening jobs? "By day I'm a manager at Deloitte Consulting. I work with clients in the health care and... View Details
Keywords: fitness; wellness; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 2000
  • News

Timothy G. Brier: The Price is Right

predicted that his expertise in the business of flight would one day take him beyond the stratosphere and into cyberspace, and to an important role in the e-commerce revolution. After working in nearly every facet of the airline industry... View Details
Keywords: James E. Aisner
  • 01 Sep 2017
  • News

Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up

MORE Farzad on the lasting allure of 1980s Miami on the Skydeck podcast MORE Farzad on the lasting allure of 1980s Miami on the Skydeck podcast The Bookshelf Journalist Roben Farzad (MBA 2005) on his new nonfiction tale, Hotel Scarface:... View Details
Keywords: April White; Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 13 Jun 2014
  • News

The Art of Effecting Change

Bridgitt Bertram Evans (MBA 1986) loves contemporary art for its aesthetic appeal, but also for its ability to challenge existing norms. And now she's transforming the industry in much the same spirit with VIA Art Fund, a new model of... View Details
Keywords: Jill Radsken; Arts, Entertainment
  • 01 Jun 2020
  • News

Vital Signs

Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) has been a health care investor since she graduated from HBS. Her fascination with the massive disruptions underway in the industry led her to found the Rock Health... View Details
Keywords: Jen Mele; COVID-19; Ambulatory Health Care Services; Health, Social Assistance
  • 18 May 2017
  • Blog Post

Why We Recruit: Hilton

OrganizationStephanie Atiase, Senior Director of Corporate Strategy, Hilton Describe your organization in three to five sentences.Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service View Details
Keywords: Hospitality
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