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Publications

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  • All HBS Web  (252)
    • News  (29)
    • Research  (194)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (93)

Show Results For

  • All HBS Web  (252)
    • News  (29)
    • Research  (194)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (93)
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  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

mismatch can create. First, hierarchical industry organizations can "lock out" certain types of innovation indefinitely by perpetuating established business practices. Second, even when the vertical hierarchies produce highly... View Details
Keywords: Martha Lagace
  • 28 Jan 2014
  • First Look

First Look: January 28

access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those above them in the View Details
Keywords: Sean Silverthorne
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

is it China, a place into which more resources are going than any other place in the world, and a place with more extraordinary human capital than any other place in the world, and a place (maybe because it's a communist country) that is more obsessed with View Details
Keywords: Re: William C. Kirby; Education
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

were also proud of their company culture, which de-emphasized traditional company hierarchies and encouraged independent thinking and cooperative working arrangements across departments. Keeping the company private, in their view, had... View Details
Keywords: Martha Lagace
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

correspond to the official hierarchy of titles, whether chief executive, head coach, manager, or lord-high-anything-else. Dusty Baker was firm on this point: "Your coaches may not be the leaders. They're in charge of their... View Details
Keywords: by Rosabeth Moss Kanter
  • 11 Feb 2014
  • First Look

First Look: February 11

suppliers and its blue collar workforce as homogeneous, interchangeable entities, and its view that expertise could be partitioned so that there was minimal overlap of knowledge amongst functions or levels in the organizational hierarchy... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

revenue streams, he wondered how to maintain their entrepreneurial culture that he saw as a prerequisite for this—particularly their lean hierarchy and researchers' freedom to follow innovation where it led them—in a company of more than... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

collective, the nature and importance of relationships, how personal space and the role of time are viewed, the extent to which authority and hierarchy are accepted, how ambiguity and risk are regarded, and so on. Extending this... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

stimulate customers to increase their purchases to reach the next stage-and therefore more and better rewards-in the hierarchy of loyalty classes. Even though many believe that loyalty programs that lack this feature won't induce enough... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

some cases down to the source code level. Our study thus extends the concept of IP modularity to comprise the notion of hierarchy levels.   Working PapersInflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
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