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  • All HBS Web  (13,442)
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  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

Virtual tours helped propel homebuying through the height of COVID-19. But now that life is back to normal, new research finds these 3D tours don’t significantly boost sale prices and may even prolong a property’s time on the market. When... View Details
Keywords: by Rachel Layne; Real Estate
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

absences every day and were managing to keep production running, so the CEO called in Tamayo and his colleagues to understand how. “They realized, if you help me today, then I’ll help you tomorrow.” To gauge... View Details
Keywords: by Michael Blanding; Fashion
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

moderately diverse environments (within 20 meters)—a composite measure based on variables like product market—that share what they know while also participating in coworking social events can help each other gain traction. The study... View Details
Keywords: by Ben Rand
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

minimally disruptive technologies for process questions helped them achieve balance. Relationship interactions: Connecting through huddles, not yoga The importance of nurturing social relationships has come sharply into focus during the... View Details
Keywords: by Kristen Senz
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

robustness by consistently incorporating technological innovations and by providing a reliable point of reference that helps participants respond to new and uncertain conditions. And they can encourage ecosystem niche creation by offering... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

cannabis federally would shrink the illicit market and help the legal market grow, within the ambit of regulations and informed by research, thereby also generating tax revenue. What is popular is not always what is socially right. But,... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations consultants”—trained chefs who View Details
Keywords: by Pamela Reynolds
  • 01 Sep 2021
  • Op-Ed

How Women Can Learn from Even Biased Feedback

why, 74 percent said they found such conversations to be either uncomfortable or unhelpful. Men and women alike in the sample reported feeling not very optimistic that the feedback they’d receive would help them actually improve in their... View Details
Keywords: by Francesca Gino
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

being undervalued or squandered, which can leave them feeling less engaged with colleagues, less satisfied with their work, and less loyal to their companies, according to the book. 2. Help white colleagues contribute to the race... View Details
Keywords: by Dina Gerdeman
  • 18 Apr 2023
  • Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

Companies looking for the best possible leaders—and leaders looking to become CEOs—would do well to heed the model of private-equity (PE) backed companies, which often look outside their ranks when hiring for the top job and see excellent results. Three-quarters of new... View Details
Keywords: by Rachel Layne; Financial Services
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

School. “Instead, we find that firms that adopt A/B testing both scale and fail faster. Sometimes founders just have bad ideas and, in these cases, experimentation helps them move onto their next opportunity faster.” Indeed, companies of... View Details
Keywords: by Kristen Senz
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

withhold information-from a job application, a dating profile, or a Facebook page-starting with the fact that they don't think it's anyone else's business. In this case, it helps for observers to be aware that hiding information isn't... View Details
Keywords: by Michael Blanding
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

young sons died in a fire that swept through their apartment on the hotel's top floor. Even after receiving the news, he insisted on staying at his post to help direct a response to the ongoing attack. (The battle for control at the Taj... View Details
Keywords: by Julia Hanna; Accommodations
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

open up markets and help build loyal communities of customers. In the following excerpt, the authors shed light on the value and potential of NFTs. Could digital “tokens” possibly be worth hundreds or thousands or even millions of... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Companies vying to fill entry-level roles should take a page from AT&T and American Express and offer aggressive advancement opportunities to workers without college degrees to help expand the talent pool, says a new report. According... View Details
Keywords: by Pamela Reynolds
  • 31 May 2023
  • HBS Case

From Prison Cell to Nike’s C-Suite: The Journey of Larry Miller

Miller shares how education helped him escape a life of crime, how keeping his secret came at a huge personal price, and why employers should give the formerly incarcerated a chance to succeed. Directed by Jamal Meneide, a filmmaker based... View Details
Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

learning leverages Big Data, giving managers new tools to help unravel complex marketing puzzles and understand consumer behavior like never before. Tomomichi Amano, assistant professor in the Marketing Unit at Harvard Business School, is... View Details
Keywords: by Kristen Senz
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

when underlying biases are creeping into their interactions with customers. Feldberg and Kim have a few suggestions to help organizations identify whether bias is present and reverse the pattern: Conduct surveys. Reach out to customers... View Details
Keywords: by Pamela Reynolds
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

times more likely to experience work-related problems than employees with chronic physical illnesses like diabetes or heart disease. So why do many companies fail to help their workers battle mental health disorders? “There’s a silence... View Details
Keywords: by Dina Gerdeman; Health
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