HBS Working Knowledge - Publications - Faculty & Research

2012
Book

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details

Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value

Citation

Find at Harvard

Purchase

05 Jun 2015
Blog Post

The HBS Investment

path I had already built. Additionally, HBS can only be experienced in the academic bastion of the US, Cambridge, which provides the best possible learning environment. Having lived and worked in San... View Details

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

centered on ideas that individuals with specific knowledge and skills can come up with on their own working remotely? Regardless of inevitable improvements in technology that will facilitate collaboration... View Details

Keywords: by James Heskett

11 Apr 2016
Blog Post

Working With Organizations That Recruit at HBS: An Interview with Casey O'Connor

How long have you been working at HBS? I have been working in Career & Professional Development (CPD) at HBS for two years. I was most recently the Customer Support... View Details

Keywords: Health Care; Nonprofit / Government

Research Summary

Overview

Professor Myers studies the ways people learn from their own—and others’—experiences at work, with a particular emphasis on learning in health care organizations and emergency medical contexts. Though his interest is in individual-level learning, he focuses in... View Details

Keywords: Learning And Development; Learning Organizations; Learning By Doing; Health Care Industry; Innovation; Identity Construction; Medical Error; Knowledge Development; Knowledge Sharing; Knowledge Work; Learning; Leadership Development; Knowledge Management; Collaborative Innovation and Invention; Health Industry; United States; Singapore; Asia

Working Paper

Shifting Work Patterns with Generative AI

By: Eleanor W. Dillon, Sonia Jaffe, Nicole Immorlica and Christopher Stanton

We present evidence on how generative AI changes the work patterns of knowledge workers using data from a 6-month-long, cross-industry, randomized field experiment. Half of the 7,137 workers in the study received access to a generative AI tool integrated into the... View Details

Citation

Read Now

01 Apr 1999
News

Spirit at Work

it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are... View Details

Keywords: Marguerite Rigoglioso

HBS Online: Negotiation Mastery

Michael Wheeler, working with the HBS Online team, created Negotiation Mastery: Unlocking Value in the Real World. It is a flexible, highly-interactive online course which prepares participants to close deals that might otherwise be dead-locked, maximize value... View Details

17 Dec 2009
Working Paper Summaries

Integrity: Without It Nothing Works

Keywords: by Michael C. Jensen

22 Jan 2016
Blog Post

Case Protagonists at HBS

The case method is a cornerstone of the HBS pedagogical method. During their time at HBS, students will step into the shoes of 500 different case protagonists – and learn how to make difficult, critical decisions with limited information.... View Details

01 May 2018
News

Why Today's Young Professionals Are Turning To Knowledge Entrepreneurship

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

deliver, but whether that delivery meets the moment for the organization depends on the work done in the mindset and skills tiers. To further explore the knowledge tier with your leaders, ask questions that... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

27 Sep 2021
Blog Post

Working to Change the Food System

Jesse Lou (MBA 2022) reflects on his decision to come to HBS, what motivates him to make a difference in the world by using technology to build a more sustainable food system, and how he has utilized resources at HBS to make this happen.... View Details

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

to Live Happier in 2023: Diversify Your Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details

Keywords: by HBS Staff

02 May 2025
Blog Post

How to Work with Search Firms

Executive search firms can be powerful allies in a senior-level job search. While they can play a vital role in helping you find your next role, it’s important to understand how they operate and how best to work with them. Want to talk to... View Details

23 Feb 2017
Video

The HBS Leadership Fellows Program

10 Feb 2003
Research & Ideas

Women at Work

Lynda Clarizio Every woman who works and has a life confronts unique challenges, from finding reliable and caring childcare to making time to nurture the relationship with their spouse or partner to fighting their own guilt and... View Details

Keywords: by Wendy Guild

Video

Entrepreneurship - the HBS Way

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

coverage from Working Knowledge Even before the COVID-19 pandemic, Critical Mass for some months was in the process of implementing a new program for remote work called Liquid.... View Details