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- All HBS Web
(1,872)
- People (3)
- News (595)
- Research (217)
- Multimedia (8)
- Faculty Publications (21)
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
caregivers—physicians and nurses—on the other.6 Administrators kept emphasizing, "Cut costs, save money." Caregivers replied, "We're not good at cutting costs; we cure children and save lives. That is our mission." View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 29 May 2014
- Research & Ideas
Research Symposium 2014
research going on at Harvard Business School. Held each May on the HBS campus, the event provides the opportunity for a few faculty to share recent work with an audience of doctoral students, HBS View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
brick-and-mortar retailers have amazing assets, but they need to think about what’s unique about having a physical space to convene with consumers and how that can be leveraged to do something that can’t happen in the digital world. This article first appeared in the... View Details
- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
your comments published in an upcoming issue of HBS Working Knowledge—it will cost you $6.00 to download the full story from HBR. See details below. For two years, U.S.-based DataClear has all but had a stranglehold on the data analysis... View Details
Keywords: by Walter Kuemmerle
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
six months that elBulli, his restaurant, is open. The world is beating a path to Chef Ferran Adrià's door, but why? "Creativity comes first; then comes the customer," he has said. So what can HBS students learn about marketing... View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
Weiss, a former chief of staff for the mayor of Boston, who now teaches a course at HBS on public entrepreneurship. Hard sell Weiss initially approached Bigbelly looking for a non-technology case about how... View Details
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
organization? What Are The Best Techniques For Fostering Innovation In Multicultural Teams? Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity HBS professor Roy Y.J. Chua proposes that cultivating a... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
At a recent Harvard Business School conference, dozens of CEOs committed to the idea of working toward "higher-ambition" goals that go beyond just short-term shareholder value. Inspired by the book Higher Ambition: How Great Leaders Create Economic and Social Value, by... View Details
Keywords: by Dina Gerdeman
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
When does a star performer become a corporate nightmare? And what can you do about it? HBS Working Knowledge's Mallory Stark conducted this e-mail interview with Morten Hansen.Stark: Can you describe what you mean by "lone... View Details
Keywords: by Mallory Stark
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
from others who might provide counsel, and then we redouble those efforts” He made his remarks at a recent presentation to HBS staff about how to respond to sticky situations with resilience. The discussion... View Details
Keywords: by Dina Gerdeman
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
purchase in their contracts, and also by having the brand’s staff or a third party audit these supplier factories to check. Kost: Do you think that consumers are aware of the working conditions among the suppliers for their favorite... View Details
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
challenges. They have insights that no one else has. They also bring a certain energy to the room—everyone is more on their toes.” Click to watch. The executive education program has been offered twice—once each spring starting in 2014—and the next session will be held... View Details
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
at why some hybrid organizations succeed in achieving social success, while others fail. Click Here In this video, HBS professor Julie Battilana discusses the challenges of managing the duel missions of a hybrid organization. The secret... View Details
Keywords: by Carmen Nobel
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
Luxury is the new essential. Consumers know it and retailers are reaping the bounty. At a "Growth Strategies in the Luxury Goods Industry" panel on April 3 at the HBS Retail and Luxury Goods Conference, moderator Nancy F. Koehn... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference in the organization’s ability to... View Details
Keywords: by Danielle Kost
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
reviews unless you start doing things that are very, very fuzzy. For example, some hotels when you check out they ask how your experience was. And if you said, “Oh it was amazing, I loved it, the staff are so good,” then they give you a... View Details
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
project has surveyed HBS alumni and other business leaders to assess perceptions about which aspects of the country, such as the economy or education, they see as thriving and which as lacking. The survey results consistently showed that... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 10 Aug 2016
- Research & Ideas
Prospective Students Steer Clear of Schools Rocked by Scandal
assistant professor at Harvard Business School; Patrick Rooney, an HBS research associate; and Jonathan Smith, a policy research scientist at The College Board. “The effects we see for widely covered scandals are large, which speaks to... View Details
- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
Medical School professor, surgeon, and New Yorker staff writer Atul Gawande; and HBS professor Raffaella Sadun, who has led an international research project on the role of management in acute care hospitals... View Details
- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
It's a pittance in the West. A loan of only $500 to $1,200, however, can make all the difference for a man or woman eking out a living in the developing world. Just that much—the typical range of microfinance loans, according to Michael Chu, a poverty expert and View Details
Keywords: by Martha Lagace