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  • All HBS Web  (1,325)
    • People  (1)
    • News  (414)
    • Research  (500)
    • Events  (2)
  • Faculty Publications  (88)
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  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

With an election looming and the economy continuing to struggle, the effectiveness of government regulation has become a political football. While advocates hold regulations up as necessary to protect public health and safety, critics see... View Details
Keywords: by Michael Blanding
  • 02 Aug 2017
  • What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

anything less than excellence; treat everyone with respect; provide training and role models; and reinforce the right behaviors and hold people accountable for the wrong behaviors. David Wittenberg offered advice on measurement: “It’s... View Details
Keywords: by James Heskett
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

in the industry. The goal, then, is not to spend the least on an important differentiating service; it is to produce outcomes from the service that make the enterprise more competitive and much more valuable. The same holds true for... View Details
Keywords: by Robert S. Kaplan; Service
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

program unfolded, Nelson came to new understanding. He realized that he needed to give more attention to his family and the owners, in order to keep pace with his tireless focus on the business. What Nelson and his family accomplished... View Details
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

bucket and in a little over three years all your current customers might be gone,” says Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. For that reason, many companies have a program to... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

term," says Narayandas, the James J. Hill Professor of Business Administration and Chair of the Program for Leadership Development. "Are you managing yourself, are you managing upwards or the people below or laterally, or the... View Details
Keywords: by Martha Lagace
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

every medical student is now required to master. The medical school curriculum proceeds from the premise that in order to diagnose and treat disease, the would-be physician must have a firm grounding in what science (or, perhaps more... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

This summer, instead of theories about democracy or its rise and fall, I plan to focus on how Americans can find shared interests on the ground. One example is United America by Wayne Baker, about 10 beliefs that a large majority of Americans View Details
Keywords: by Kathryn Haviland
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

ground, investors could pull funding for a variety of reasons—not the least of which is the inconsistent pace with which human space travel has progressed following the shuttering of the Space Shuttle program by NASA in 2011. Can... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

organization cohesion. The brand is the glue holding the components of the global organization together. Q: Some NGO brands, such as the Red Cross, are recognized worldwide. When a humanitarian crisis such as the recent Asian tsunami... View Details
Keywords: by Manda Salls
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

BA-ROFR. Why are these agreements a fertile ground for your research? Alvin Roth: We noticed those because they are unusual, and because they appear to be mistakes. Sometimes you get increased insight into how something—in this case a... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 20 Sep 2011
  • First Look

First Look: September 20

associated with risky lending in the corporate loan market by examining the performance of individual loans held by CLOs. We employ two different datasets that identify loan holdings for a large set of CLOs and find that adverse selection... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

broader based growth strategy. Overall, the discussion suggests that there are sufficient grounds to be skeptical that exports are the right foundation to build a growth agenda on. Exports play a role in growth but it is doubtful whether... View Details
Keywords: by Christian Ketels
  • 26 Jul 2011
  • First Look

First Look: July 26

(forthcoming) Abstract This paper examines the process through which management students develop personal foundations (such as self-awareness, self-management, and a grounding life narrative) for the ongoing development and practice of... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

that move faster to meet caregivers’ needs. With those employees goes the substantial investment that companies make in recruiting, retention, and training, says Fuller, who co-leads the Managing the Future of Work project. Raman is the project’s View Details
Keywords: by Danielle Kost; Health
  • Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
  • 30 Jul 2013
  • First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details
Keywords: Anna Secino
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

disappeared (study 5), robust to personal experience with temporary sharing (studies 6A & 6B), and holds even among friends (studies 7A & 7B). Temporary sharing may bring back forgetting, but not without introducing new... View Details
Keywords: Sean Silverthorne
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