Grocery Marketing - Publications - Faculty & Research

01 Feb 2000
News

Jerry Shafir: A Simmering Success Story

vegetables and to package, chill, and ship the finished product, there is constant motion in Kettle Cuisine's cramped but immaculate Somerville, Massachusetts, kitchen. The 11,000-square-foot facility supplies more than two thousand restaurants and View Details

Keywords: Deborah Blagg

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

says. “We’ve created a really high bar for what’s acceptable to be marketed and eaten by humans,” he says. “The apple that you see in the store has to be the perfect apple.” He puts it this way: If you start with the premise that View Details

Keywords: by Dina Gerdeman; Food & Beverage

01 Apr 2008
First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when... View Details

Keywords: Martha Lagace

01 Dec 2014
News

Innovation: Frozen Assets

a PR stumble during its too-sheer yoga pant debacle. “I think there is a lot of market share to be had around what she’s doing,” says former Starbucks colleague Wendy Collie, the president and CEO of the West Coast–based grocer New... View Details

Keywords: Janelle Nanos

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

been reminded of it in various ways. First, of course, there are those organizations known to us that use the ideas for a range of purposes, all the way from guiding their marketing and service efforts to providing a cornerstone for their... View Details

Keywords: by Sean Silverthorne

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

Lauder, founded Estée Lauder Cosmetics. By the time she retired from public life in the mid-1990s, this company had become one of the largest cosmetics manufacturers in the world and was recognized as one of the leading players in the global View Details

Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail

01 Feb 1999
News

Newman's Own Brand of Charity

Sector, details the 1982 launch and subsequent development of Newman's Own. Based in Westport, Connecticut, the company began as "something of a lark," according to Newman, with two thousand bottles of vinaigrette salad dressing made from his own recipe. He View Details

01 Jun 2000
News

Priceline's Jay Walker: The Future is Wow

entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. Online shoppers are... View Details

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

IPO in 1990 to a $10-billion company today, with a market value of close to $140 billion! I'm also doing research for a case on Drugstore.com, which is essentially a drug store "built" on the Internet. It's getting ready to... View Details

Keywords: by Staff

01 Oct 1998
News

Supplying Demand

whopping $5.2 billion. In creating Staples, Stemberg drew on the knowledge of modern distribution techniques he had acquired during his twelve years in the grocery business. As a vice president with the Jewel Companies' Star View Details

Keywords: Paul Michelman

23 Jan 2017
News

The CEO Who is Perking Up Peet’s Coffee

In a profile of Peet’s Coffee CEO David Burwick (MBA 1989), the East Bay Times details the company’s growth under his watch: Since 2013, annual sales have jumped from $395 million to almost $800 million, 70 new locations have been added, and the company began selling... View Details

12 May 2016
News

Food Rescue Is on a Mission

being discarded everywhere, particularly at the local Prahran market where they regularly shopped, so he researched the issue, then reached out to lend a hand. With their three young kids, the Carsons filled the back of their Volvo... View Details

Keywords: Jill Radsken

07 Dec 2015
Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

cross-referenced this information with employment data for the largest industry clusters within each ethnic group—for example, grocery stores for Yemenis, gas stations for Punjabis, and taxicabs for Bangladeshis and Eritreans. They found... View Details

Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail

01 Jun 2009
News

Martin V. Marshall Remembered

retired from the active faculty in 1993, was a marketing and advertising expert whose practice-oriented approach to teaching and course development left a lasting impact on countless Harvard MBA students and business leaders. “Marty was a... View Details

Keywords: obiturary; Colleges, Universities, and Professional Schools; Educational Services

26 Oct 2009
Lessons from the Classroom

The New Deal: Negotiauctions

discussed his thoughts on the current business environment and how deals get done with HBS Working Knowledge. Julia Hanna: Talk a little about what you mean by "negotiauctions." Guhan Subramanian: If you put aside fixed-price mechanisms, such as buying... View Details

Keywords: by Julia Hanna

19 Feb 2018
Sharpening Your Skills

Amazoned: Is Any Industry Safe?

Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details

Keywords: by Sean Silverthorne; Retail

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

threat is different from what retailers have faced in the past. Although Walmart took an enormous amount of market share in a diverse set of categories, many retailers were able to respond to and effectively co-exist with Walmart. Related... View Details

Keywords: Re: Rajiv Lal; Retail

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details

Keywords: by Maggie Starvish; Retail

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details