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Publications

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  • All HBS Web  (2,402)
    • People  (7)
    • News  (436)
    • Research  (1,427)
    • Events  (29)
    • Multimedia  (1)
  • Faculty Publications  (566)

Show Results For

  • All HBS Web  (2,402)
    • People  (7)
    • News  (436)
    • Research  (1,427)
    • Events  (29)
    • Multimedia  (1)
  • Faculty Publications  (566)
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  • 01 Dec 2010
  • News

How to Survive Past Start-up

Commit deeply to the ideal of entrepreneurship first, and only then to a particular business model or product. That combination of commitment and flexibility can help founders react nimbly to market feedback, abandoning products and... View Details
Keywords: Bill Murphy Jr.; News, Library, Internet, and Other Services; Information; Health and Personal Care Stores; Retail Trade
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

services industry, where call centers have moved beyond their most obvious function -- as low-cost channels for resolving a myriad of customer concerns -- to become a powerful means of service delivery with the potential to generate... View Details
  • 01 Dec 2022
  • News

Flying High

type-rated captain, he occasionally pilots Aero flights in addition to his duties as CFO: “Historically, the most successful models are low-cost airlines; we’re flipping that model on its head.” Aero... View Details
Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation
  • 17 Aug 2015
  • News

The Play Alchemist

generates electricity as it rolls—“[a] project that makes the world a better place.” Cofounder and CEO of Uncharted Play, a company based in New York City that creates a line of socially beneficial play-based products, she was on Forbes... View Details
  • 01 Feb 2000
  • News

Executives Convene to Discuss Consumer-Driven Health Care

addressed one of four topics: different models of consumer-driven health care; the role of consumer-driven health care in supporting innovative solutions to chronic problems in the industry; the new breed of consumer information and... View Details
  • 01 Jun 2010
  • News

Admit It: You’re in Denial

the line in order to retool his factories for its successor, the Model A. To make the change, he shut down production for months, at a cost of close to $250 million. This chain of events was disastrous for the company because it allowed... View Details
Keywords: Richard S. Tedlow; Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information; Management
  • 29 Sep 2022
  • News

Securing a Resilient Future for Senegal

(international reserve assets that supplement a country’s official reserves); and negotiating agreements to fund some of flagship projects laid out in the 2019–2023 Priority Action Plan, a development model that supports growth through... View Details
Keywords: Maureen Harmon
  • 01 Sep 2008
  • News

Building a Better MBA

most complete contemporary picture of MBA education. “The level of cross-school cooperation was unprecedented,” Datar said afterward. For Datar and Garvin, the two-day session was a “thank-you” to the participants for their generous... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2008
  • News

Faculty Books

The Oxford Handbook of Business History edited by Geoffrey Jones and Jonathan Zeitlin (Oxford University Press) This handbook surveys research in business history, a broad area of study generating empirical data that have sometimes... View Details
Keywords: Educational Services; Business Schools & Computer & Management Training; Educational Services; Publishing Industries (except Internet); Information; Management
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

industry. Would the industry be best served by a model in which these three entities operate under one umbrella? —Marguerite Soeteman-Reijnen (AMP 190, 2016) CARTY: The growth and development of the airline industry over the last 30 years... View Details
Keywords: Julia Hanna
  • 01 Jun 2000
  • News

Flexibility Is Key to Product Development in Internet Time

When the number of Internet-based businesses took off in the mid-1990s, many long-standing rules for product innovation were blown away. Previous models of development based on a sequential process of planning and execution are not... View Details
Keywords: Judith A. Ross
  • 01 Jun 2002
  • News

Ads Improve Consumer Decisions

in 1995. Linking this with Nielsen viewer panel data on over fifteen hundred individuals, Anand and Shachar developed a model to determine how well TV viewers' choices of programming “matched” their likely viewing preferences (based upon... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Jun 2010
  • News

MBAs on a Mission

guards, to analyzing attendance data, to developing new media initiatives. I wouldn’t have been ready for the challenges in my current job without that prior experience,” she states. “I loved my time at Lincoln Center.” In part, it was the sheer excitement View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Corporate Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2007
  • News

The Plight of the Global Poor

part of the problem, is increasingly being called on to be part of the solution. How business can do this most effectively is the focus of the GPP’s research and scholarly activity. While GPP faculty note that it is too early to declare any View Details
Keywords: Garry Emmons; bottom of the pyramid (BOP); Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance
  • 16 Dec 2020
  • News

A Creator in the Era of Disruption

the Silicon Valley model of moving fast and breaking things—an early Mark Zuckerberg mantra—just doesn’t work. But that’s not necessarily a bad thing. Remember what Alex said in episode one about how these challenges shape frontier... View Details
  • 17 Mar 2023
  • News

Dean Datar Meets with Alumni in New York

practitioners, policy makers, and the general public to affect meaningful change. Addressing society's rapid move to digital platforms, Dean Datar said, "As you look at some of the challenges that confront us as a society, one of those is... View Details
  • 01 Sep 2006
  • News

Innovative Loan Fund Yields Big Returns

Through its use of Harvard’s innovative Green Campus Loan Fund, HBS has cut energy expenditures and provided a model for conservation-minded schools around the University to follow. The loan fund provides capital for projects that reduce... View Details
Keywords: Paul Massari; Construction of Buildings; Construction; Business Schools & Computer & Management Training; Educational Services
  • 01 Jun 2013
  • News

Collective Wisdom

software communities have shown that we can have a highly distributed model involving contributors from all over the world. Some people said this would never work. But open source often creates products that are better than those... View Details
Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 28 May 2019
  • News

A More Perfect Union

Case Study. Daniella Ballou-Aares (MBA 2001, MPA 2002) believes that has to change—and it’s the responsibility of her generation to lead the way. Ballou-Aares is creating a path for the next generation of... View Details
Keywords: Jen McFarland Flint; illustration by Dan Bejar
  • 01 Dec 2019
  • News

Accelerating a Gas-on-demand Startup

often visiting company parking lots; businesses have been one of Yoshi’s best customers, paying the service’s monthly subscription fee as a job perk for their employees. Yoshi’s eliminate-the-gas-station model has also attracted the... View Details
Keywords: April White; startups; on-demand economy; entrepreneurship; Personal Services
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