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- All HBS Web
(662)
- News (188)
- Research (381)
- Events (1)
- Multimedia (1)
- Faculty Publications (83)
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- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
million well-off shoppers and 463 grocery stores in key U.S. markets. Whole Foods could absorb Amazon’s technology and process expertise to modernize and reduce its operating costs, which were among the highest in the industry. For... View Details
Keywords: Dina Gerdeman
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
When start-up thredUP launched its peer-to-peer online exchange for used children's clothes two and a half years ago, its creators were the latest generation of entrepreneurs competing online as multi-sided platforms (MSPs), alongside... View Details
Keywords: by Julia Hanna
- 03 Apr 2012
- First Look
First Look: April 3
512-004 Domino's Pizza is the world's second largest pizza company with 9,436 stores globally, 95% of which are franchised. Domino's franchisees in the U.S. market were able to purchase fresh dough, cheese, pizza toppings, and other menu... View Details
Keywords: Carmen Nobel
- 12 Mar 2013
- First Look
First Look: March 12
A. Arnaout Publication:Nature Biotechnology Abstract Advances in biotechnology have fueled the generation of unprecedented quantities of data across the life sciences. However, finding analysts who can address such "big data"... View Details
Keywords: Sean Silverthorne
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
Credit: pixelfit SUMMING UP How Will Digital Currencies Be Regulated? Blockchain technology has a brighter future than most digital currencies in general and Bitcoin in particular, judging from responses to this month’s column. It’s also... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking example, View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
brand's appeal with a new generation of customers. "When they think of crystal and fine china, most young people remember their mother saying, 'Don't you dare touch it,'" remarks Foley. As consumers move away from the formal... View Details
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
and mortar big box stores instead. Amazon, unburdened by such real estate, was easily able to mobilize Internet capabilities in order to capture a dominant share of a notoriously inefficient book retailing industry. It didn’t stop there.... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
directed, allow significant numbers of businesses to avoid bankruptcy. There are also massive amounts of private sector capital potentially available to support businesses in need. Bank balance sheets are generally sound, and hedge funds... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
values extend throughout the entire organization? These are the questions that need answering, and it's up to the emerging generation of leaders to answer them. Q: It is a paradox that leaders must inspire confidence in others, yet to be... View Details
Keywords: by Martha Lagace
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
programs has gone far beyond the marketing department to infuse everything the museum does, making it unique among its peers, says Jill Avery, senior lecturer in the General Management unit at Harvard Business School. The Magic Tate Ball... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but it wasn’t enough to View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
top-down, generic approaches to communicating their plans with their employees. Although mass emails and newsletters are not problematic in and of themselves, they are no substitute for the kind of communication this moment calls... View Details
- 21 Apr 2015
- First Look
First Look: April 21
would predict. Receivers are not sufficiently skeptical about undisclosed information-they underestimate the extent to which no news is bad news. Senders generally take advantage of receiver mistakes. We find that providing disclosure... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart's strategy depends on standardization... View Details
Keywords: by Robert Simons
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
Visa, American Express, or Diners Club. Estée therefore targeted a small number of fine department stores that sold merchandise on credit, including Saks Fifth Avenue, Neiman-Marcus, and Bloomingdale's. She... View Details
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
the brand in all major facets of the store experience," he said. "The one thing we pride ourselves on is the presentation of the merchandise in our stores." While many of Abercrombie's... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
make mistakes or take shortcuts to get their work done." Merchandise ends up being misshelved, or not shelved at all. The store claims to have it, but neither the customer nor employees can find it. If other... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Look at the business model. Walmart catapulted into a $400-billion-plus company by luring customers into stores with groceries at very low margins, reaping the benefits of additional trips, which generated... View Details
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
each store by product category. It uses its merchandise planning system to automatically adjust the inventory at a store based on sales in each product category. Thus, a View Details