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  • All HBS Web  (2,125)
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    • News  (568)
    • Research  (1,231)
    • Events  (12)
    • Multimedia  (16)
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Show Results For

  • All HBS Web  (2,125)
    • People  (7)
    • News  (568)
    • Research  (1,231)
    • Events  (12)
    • Multimedia  (16)
  • Faculty Publications  (641)
← Page 10 of 2,125 Results →
  • 07 Jul 2016
  • Blog Post

Can You Learn Finance through the Case Method?

beginning of the courses, we spend a few classes nailing down the basic concepts (different financial statements, debits/credits, fundamental accounting identities etc.), but after that, we learn all other concepts in the context of... View Details
  • 2011
  • Book

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

By: Fred Reichheld and Rob Markey
Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success.
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
Keywords: Customer Centric Initiative; Customer Defection; Customer Engagement; Customer Experience; Customer Focused Organization; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Network Effects
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Reichheld, Fred, and Rob Markey. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World. Boston, MA: Harvard Business Review Press, 2011.
  • March 2013
  • Article

Do You Really Want to Be an eBay?

By: Andrei Hagiu and Julian Wright
Most companies that serve as intermediaries between buyers and sellers face a fundamental strategy decision: Should they be resellers (like supermarkets), acquiring and then reselling products or services? Should they operate as multisided platforms (like eBay),... View Details
Keywords: Multi-sided Platforms; Business Models; Strategy; Digital Platforms
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Hagiu, Andrei, and Julian Wright. "Do You Really Want to Be an eBay?" Harvard Business Review 91, no. 3 (March 2013): 102–108.
  • January 2005 (Revised February 2005)
  • Case

Ray Rogers and the Corporate Campaign (A)

By: James K. Sebenius and Michael A. Wheeler
Sets the stage for analyzing the strategy of labor organizer Ray Rogers in bringing J.P. Stevens to the bargaining table when conventional union tactics failed. Though set in the specific context of labor-management relations, it illustrates much more fundamental... View Details
Keywords: Strategy; Negotiation Preparation; Negotiation Tactics; Labor Unions; Labor and Management Relations; Manufacturing Industry; United States
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Sebenius, James K., and Michael A. Wheeler. "Ray Rogers and the Corporate Campaign (A)." Harvard Business School Case 905-054, January 2005. (Revised February 2005.)
  • 02 Sep 2021
  • News

The Balance of Power Between Employees and Employers

  • June 2018
  • Case

American Airlines' Value Pricing (Abridged)

By: Alvin J. Silk and Sunil Gupta
This is an abridged version of the 1992 case where American Airlines (AA) launched "Value Pricing" in an attempt to simplify the pricing structure of the airline industry. AA expected that this plan would benefit not only consumers, but also AA and the entire airline... View Details
Keywords: Consumer Marketing; Market Segmentation; Pricing; Pricing Strategy; Demand Analysis; Competition; Marketing; Segmentation; Price; Strategy; Demand and Consumers; Analysis; Air Transportation Industry
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Silk, Alvin J., and Sunil Gupta. "American Airlines' Value Pricing (Abridged)." Harvard Business School Case 519-019, June 2018.
  • 02 May 2007
  • Research & Ideas

The Authentic Leader

Podcast with: Bill George Interviewer: James Aisner Running Time: 11 min., 37 sec. View Details
Keywords: by Jim Aisner
  • November 2006 (Revised May 2007)
  • Background Note

Merton's Ethos of Science: Excerpts and Summaries

Robert K. Merton wrote a series of papers on the sociology of science in the 1940s and 1950s and is commonly recognized as the founder of the field. Merton laid out four norms that constitute the "ethos" of science: community-wide fundamentals that he proposed were... View Details
Keywords: Science; Ethics
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Fleming, Lee, and Christopher C. Liu. "Merton's Ethos of Science: Excerpts and Summaries." Harvard Business School Background Note 607-047, November 2006. (Revised May 2007.)
  • 11 Nov 2010
  • News

What Darwin Can Teach Us About Leadership

  • October 2009 (Revised April 2010)
  • Case

Societe Generale (A): The Jerome Kerviel Affair

By: Francois Brochet
This case illustrates the tension/balance that firms with complex and risky business models must consider in designing their internal controls. It describes the environment in which a derivatives trader engaged in massive directional positions on major European stocks... View Details
Keywords: Risk Management; Problems and Challenges; Complexity; Cost Management; Balance and Stability; Business Model; Design; Stocks; Crisis Management; Financial Markets; Consulting Industry; Europe
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Brochet, Francois. "Societe Generale (A): The Jerome Kerviel Affair." Harvard Business School Case 110-029, October 2009. (Revised April 2010.)
  • 18 Feb 2019
  • Working Paper Summaries

Diagnostic Bubbles

Keywords: by Pedro Bordalo, Nicola Gennaioli, Spencer Yongwook Kwon, and Andrei Shleifer; Financial Services
  • 16 Nov 2020
  • News

Driving Global Recovery

  • Research Summary

Overview

By: Charles C.Y. Wang
In the area of equity valuation, Professor Wang explores how firm fundamentals and valuation models can be used to understand expected return variation, with a focus on valuation-implied cost of capital and its use as a proxy for expected returns. In his study of... View Details
  • 08 Dec 2014
  • News

How companies can avoid the pains of digital disruption

  • 10 Nov 2008
  • News

American Competitiveness

  • August 2024
  • Background Note

Your True Moral Compass

By: Joseph L. Badaracco
This note explores the concept of a "moral compass" for making difficult decisions in leadership roles. It argues that the standard view of a moral compass as a simple, internal guide is inadequate for complex situations. Instead, it proposes that our true moral... View Details
Keywords: Moral Sensibility; Decision Choices and Conditions
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Badaracco, Joseph L. "Your True Moral Compass." Harvard Business School Background Note 325-034, August 2024.
  • February 1992 (Revised July 1992)
  • Background Note

Note on Cross-Border Valuation

By: W. Carl Kester and Julia Morley
Provides a fundamental technical review of valuation techniques used to assess cross-border investments. Discusses the discounting of free cash flows with a weighted average cost of capital, the use of adjusted present value, and the importance of considering real... View Details
Keywords: Valuation; Cross-Cultural and Cross-Border Issues
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Kester, W. Carl, and Julia Morley. "Note on Cross-Border Valuation." Harvard Business School Background Note 292-084, February 1992. (Revised July 1992.)
  • 16 Oct 2014
  • News

Why the Future of Your Company Depends on Creating Visibility

  • 19 Feb 2012
  • News

No Bitter Aftertaste From This Stock Offering

  • May 2020 (Revised October 2021)
  • Case

Valuing Peloton

By: E. Scott Mayfield
Peloton Interactive, a well-known venture-capital-backed unicorn in the connected fitness space, recently had gone public with a market capitalization of over $8.0 billion. However, in the weeks following its public debut, Peloton’s stock price had fallen by over 25%.... View Details
Keywords: Business Model; Public Equity; Initial Public Offering; Disruptive Innovation; Business Strategy; Valuation; Entertainment and Recreation Industry; United States
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Mayfield, E. Scott. "Valuing Peloton." Harvard Business School Case 220-060, May 2020. (Revised October 2021.)
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