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  • All HBS Web  (353)
    • News  (90)
    • Research  (216)
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  • Faculty Publications  (145)

Show Results For

  • All HBS Web  (353)
    • News  (90)
    • Research  (216)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (145)
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  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

forge a partnership with another set of customers. Like companies in many industries, Mobil's immediate customers were independent wholesalers and retailers. Franchised retailers purchased gasoline and lubricant products from Mobil and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311049-PDF-ENG Vitalia Franchise Regina E. Herzlinger and Beatriz Munoz-SecaHarvard Business School Case 311-035 Cathy Hoffmann has rapidly grown her novel facilities for day care... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

(Abridged):http://cb.hbsp.harvard.edu/cb/product/411066-PDF-ENG Robin Bienenstock at Sanford C. Bernstein Linda A. Hill and Dana M. TeppertHarvard Business School Supplement 411-053 Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein,... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2012
  • First Look

First Look: August 14

interest in the web platform so that they have real impact on retail corruption in India. Possible solutions discussed include teaming up with local governments and police, focusing attention on one or two Indian cities, and franchising... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

http://www.hbs.edu/research/pdf/08-061.pdf   Cases & Course MaterialsProntoWash: Washing the World's Cars to a Tango Beat Harvard Business School Case 108-037 ProntoWash management considers whether franchising and the Balanced... View Details
Keywords: Martha Lagace
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

existing franchises to build those required for tomorrow's success. The goal for managers, then, is to sustain current success while simultaneously building new products, services, or processes for the future. To do this, organizations... View Details
Keywords: by Staff
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

Michael J., Jeronimo Silva, and Amar BhideHarvard Business School Case 813-074 The case describes a Turkish brother-sister team who are evaluating the option of acquiring and operating a franchise of a U.S. bakery/cafe in Turkey. They are... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

217-082 Cambridge Franchise Partners Two partners commence a rollup in the quick-service restaurant segment. They focus on operating improvements and spinning-off real estate. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Boeing CEO has focused on short-term earnings, increasingly at the expense of franchise value and safety. Will the company’s new CEO have the courage to return Boeing to its former position as the world leader in aviation? Wells Fargo:... View Details
Keywords: by Bill George
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

to a variety of services, establish online reputation, and—eventually—find broader application in the physical world, such as for event ticketing. And major media and collectibles franchises will start moving into the NFT space—Pokémon... View Details
Keywords: by HBS News
  • 07 Feb 2011
  • Lessons from the Classroom

Creating the Founders’ Dilemmas Course

in the course also look at the case of Brian Scudamore—who dropped out of high school to start the successful junk removal company The Rubbish Boys (now 1-800-GOT-JUNK), —as he reconsiders his decision to pursue franchising as a growth... View Details
Keywords: by Carmen Nobel; Education
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

franchises to different cities, or are there places he's run into difficulty? Keinan: The challenge he has had is educating consumers who are not familiar with Peruvian food. He's been successful in Latin America and in Miami, but the... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

the few years it has operated in the U.S.—or adjust elements of its model? Should it look to acquire established providers or possibly even franchise the brand? Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/418011-PDF-ENG... View Details
Keywords: Dina Gerdeman
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

Midway" within Microsoft, the console project was intended to counter the perceived threat to the Windows franchise posed by Sony expanding the original PlayStation into a broad entertainment platform with the PlayStation 2. Seamus... View Details
Keywords: Martha Lagace
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

reasons, Gilson says. First, most of Realogy's operating cash flows were from franchise agreements with local real-estate agencies, and a Chapter 11 filing could have critically damaged relations with the agencies. Second, its workforce... View Details
Keywords: by Kim Girard; Financial Services
  • 30 Aug 2011
  • First Look

First Look: August 30

Africa. Ten schools were operational in Kenya by 2010. The plan was to franchise nearly 3,000 schools all over Africa. The case is meant to discuss the challenges of scaling. Purchase this... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2002
  • Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

consider the life of a guy who was twenty years old and living in Green Bay, Wisconsin. Such a young man was facing a very different reality. Factory jobs had mostly disappeared and now he was looking at a life stocking shelves in View Details
Keywords: by Martha Lagace
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Dutch Bros. provide opportunities for their best employees, who aspire to own and operate their own franchise stores but often lack the expertise and funding to do so? Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

strong validation of our client franchise and future prospects." For his part, Buffett called Goldman "an exceptional institution" with " an unrivaled global franchise, a proven and deep management team, and the... View Details
Keywords: Martha Lagace
  • 08 Oct 2013
  • First Look

First Look: October 8

In 26 seasons under Ferguson, United won 38 domestic and international trophies-giving him nearly twice as many as any other English club manager-and became one of the valuable franchises in sports. In 2012, during Ferguson's final season... View Details
Keywords: Sean Silverthorne
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