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- Faculty Publications (86)
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- All HBS Web (214)
- Faculty Publications (86)
- 01 Jun 2010
- News
Michael Depatie
builds. We think that our distinctive competence is operating excellence and the way our people show up for our guests — which isn’t to say that the Hiltons and Marriotts aren’t trying to be good operators. But their niche is distribution — more dots on the map. Once... View Details
- 01 Mar 2014
- News
My HBS Eureka Moment
mutely pouting. I learned a lifelong lesson: When you don't know what to say or do, say or do nothing. Find Your Place Rusty McClure (MBA 1975) AS A MARRIED MBA STUDENT, in order to afford a better apartment, I applied for and was awarded the student View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 05 Aug 2016
- News
Accelerating Change on Medicine’s Final Frontier
Photography by Susan Young “If you’re a brain geek, this is the best time in history to be alive,” says Jordan Amadio (MD/MBA 2010), founder and managing partner of NeuroLaunch, the world’s first neuroscience startup accelerator. “We’re... View Details
Keywords: Robert S. Benchley
- 23 Jun 2015
- First Look
First Look: June 23, 2015
and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated by rigid HR rules and is... View Details
Keywords: Sean Silverthorne
- 01 Mar 2013
- News
Making Change
diabetes and obesity that is engulfing the developing world. Jana Care aims to do so by building sensors and apps that can transform a mobile phone into a personal lab and lifestyle coach. The mobile phone as a key to diagnostics and health-care delivery. Photo... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in... View Details
Keywords: Sean Silverthorne
- 01 Dec 2006
- News
Inside Intel
was taken with the opening of Fab 3 in Livermore, California, in April 1973. It was here that the now familiar “bunny suit” was introduced. “The bunny suits and the whole routine were a huge joke around the company for years,” according to manufacturing View Details
- 01 Feb 1997
- News
Shaping the Future of Business: Entrepreneurial Evolution at HBS
every field of business endeavor. Their impact has been significant and broad-based: according to research by Associate Professor Amarnath V. Bhidé, more than one-third of HBS alumni currently manage their own firms twenty years after... View Details
- May 2017
- Case
Pho Hoa Dorchester
By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
Schlesinger, Leonard A., Michael Raiche, and Roger Zhu. "Pho Hoa Dorchester." Harvard Business School Case 317-121, May 2017.
- 23 Jun 2009
- First Look
First Look: June 23
strong validation of our client franchise and future prospects." For his part, Buffett called Goldman "an exceptional institution" with " an unrivaled global franchise, a proven and deep View Details
Keywords: Martha Lagace
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
Oakland to inquire about franchise opportunities. Founded during the Depression by William Dreyer and Joseph Edy, Dreyer’s had established a Bay Area reputation for premium quality and inventiveness, dating back to the debut of its Rocky... View Details
- 27 Feb 2007
- First Look
First Look: February 27, 2007
Business School Case 207-092 How should creditors pursue their claims in a multi-jurisdiction bankruptcy? David Butters, Managing Director at Lehman Brothers, negotiates a restructuring of Navigator Gas Transport, a shipping company that... View Details
Keywords: Martha Lagace
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
country riven by tribal factions and lacking roads, electricity, and a well-functioning government—required the mindset of a manager who half-jokingly refers to himself as a “lovable dictator.” Khoja below a billboard on Bibi Mahru Hill,... View Details
Keywords: Julia Hanna
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- 08 Oct 2013
- First Look
First Look: October 8
has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship. Publisher's link: View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
decided to triple what it charged Chewy to fulfill each order. What should Chewy do? Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/818105-PDF-ENG Harvard Business School Case 318-055 Omar Simmons: Franchising and Private... View Details
Keywords: Dina Gerdeman
- 01 Dec 2017
- News
Yoga Inc.
they teach. Once a week, a volunteer takes the donations, which manage to cover the $1,200 monthly rent, to the bank. Ironically, Vaccaro has had other studios seek him out about emulating his business model. He’s even been approached... View Details
Keywords: Deborah Halber