Franchise - Publications - Faculty & Research

Ben Cohen

non-profit organizations. What began as a small ice cream stand in Burlington, Vermont in 1978 became a $100 million operation with national distribution and franchise stores in 20 states. View Details

Keywords: Food & Tobacco

John D. Hertz

quickly, and he was soon able to franchise operations in cities throughout the country. In 1924, Hertz went on to establish the Hertz Drive-Yourself Corporation – the first rental car business in the United States. Both operations were... View Details

Keywords: Automotive & Aerospace

Michael Ilitch

quickly generated a loyal customer base. He went on to buy the Detroit Red Wings National Hockey League team building them to their current status as one of the wealthiest sports franchises in the world. Ilitch later added to his... View Details

Keywords: Restaurants & Lodging

Michael D. Eisner

Eisner has also upgraded and expanded Disney’s theme parks and hotels, and has added hundreds of retail Disney Stores. In 1995, Eisner acquired the ABC Television Network and ESPN, the cable sports network. Eisner has also grown the company through Internet ventures,... View Details

Keywords: Entertainment & Broadcast Media

01 Jun 2003
News

Portraits from the Class of 2003

First Film: Open Invitation, half–hour dark comedy Previous Job: managed brand franchises for Procter & Gamble, Cincinnati and Toronto AT P&G: spearheaded relationship with UNICEF to donate tuberculosis vaccines Copresident: HBS... View Details

Keywords: Arts, Entertainment

01 Jun 2011
News

All in Good Time

picked up steam after a nationwide franchise program launched in 2009. Revenues for that year were $2 million; in 2011, they’re projected to hit $10 million. The company charges employers a percentage of a worker’s hourly rate or salary;... View Details

Keywords: Julia Hanna; staffing agencies; parenthood; Accounting, Tax, Bookkeeping, Payroll Services; Professional Services

01 Mar 2005
News

House of Bread on the Rise

operated by franchisees. Based on her Santa Cruz experience, McCann makes a point of telling her franchise owners that they need to live within a half-hour of the bakery. “In that first year, running a small business is like having a... View Details

Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

317-030 Valerie Daniels-Carter: High Growth Entrepreneurship via Franchising This case looks at entrepreneurship via franchising through the leadership of an African-American entrepreneur who owns almost 150... View Details

Keywords: Dina Gerdeman

Fast Answer

Buying a Small Business Pt3: Screening brokers /small companies (For HBS Alumni)

Dealers (AAFD) – the website provides resources for franchise buyers. BizBuySell is one of the largest online databases of businesses for sale. International Business Brokers Association (IBBA) -- The IBBA is the world’s... View Details

March 2005 (Revised May 2005)
Case

Noodles & Company (Abridged)

By: Linda A. Cyr

Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must... View Details

Keywords: Competition; Entrepreneurship; Franchise Ownership; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States

Citation

Educators

Purchase

Bloch and his brother, Henry, pioneered the franchise tax preparation business. H & R Block grew impressively throughout the 1960s and 1970s. Richard understood that the tax preparation business is a service industry, and along with... View Details

Keywords: Services

Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

brand perspectives? Recent HBS alums have pursued franchising of quick-service restaurant brands – we’ll study both the challenges and opportunities they encountered. We’ll also view franchising from the... View Details

David J. Stern

Stern led the transformation of the National Basketball Association into a world class organization. He forged new labor agreements, established a model anti-drug program, and ensured the stable growth of the organization through View Details

Keywords: Entertainment & Broadcast Media

October 1979 (Revised May 1980)
Case

Dunkin' Donuts (B): Field Management

By: Hirotaka Takeuchi

Keywords: Performance Evaluation; Franchise Ownership; Food and Beverage Industry

Citation

Find at Harvard

21 Sep 2016
News

Accelerating Change on Medicine’s Final Frontier

Offices have opened in Boston and San Francisco, and now the company is raising additional capital to further expand its operations. Amadio wants to franchise the NeuroLaunch model worldwide, and he’s already in talks with groups in... View Details

01 Apr 2002
News

Just Super

sold and moved outside the region. Now, he and his son Jonathan Kraft (MBA '90), the Patriots' vice chairman, have established the Pats as a solid NFL franchise and likely contender for years to come. "When we bought this team eight years... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

15 Apr 2008
First Look

First Look: April 15, 2008

Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details

Keywords: Martha Lagace

01 Feb 1998
News

Down on the Farm: Frank Burke (MBA '87)

undisclosed sum in 1994 (at the time, Double-A teams were going for $3.5 to $4 million; last year, two new Double-A franchises were awarded for $4.5 million each). The Lookouts' revenues, divided roughly in thirds, stem from concessions... View Details

Keywords: Garry Emmons

22 Jun 2023
News

Finding Her Place

Photo: Courtesy Chapman Partnership Symeria Hudson (MBA 1997) never expected to find herself leading a nonprofit. Hudson had spent the first 25 years of her career in the corporate world—the first 10 years in consumer goods and then 15 in the medical technology sector.... View Details

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

teams; the worst-performing franchises have the first picks in the league's annual draft of college players; and salary caps help ensure that wealthier teams can't just buy up all the best players. A congressional partial exemption from... View Details

Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Publications