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Publications

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  • All HBS Web  (886)
    • People  (2)
    • News  (265)
    • Research  (439)
    • Multimedia  (2)
  • Faculty Publications  (214)

Show Results For

  • All HBS Web  (886)
    • People  (2)
    • News  (265)
    • Research  (439)
    • Multimedia  (2)
  • Faculty Publications  (214)
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  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Dec 2001
  • News

September 11: A Community Reflects

to the families of victims of the tragedy who worked in food service throughout the WTC complex. “It is a great tribute to the School that a group of people who were last together as a full group more than... View Details
Keywords: Susan Young;Deborah Blagg
  • 01 Mar 2007
  • News

The Plight of the Global Poor

its leavings. Every night on the outskirts of Manila, thousands of people lie down to sleep amid acres of rotting food and industrial detritus in a vast urban dumping ground called Payatas. At dawn, they rise and swarm across a... View Details
Keywords: Garry Emmons; bottom of the pyramid (BOP); Educational Services; Educational Services; Educational Services; Educational Services
  • 06 Dec 2021
  • News

Rescue & Recovery

been stationed on the East Coast, rather than its Portland headquarters, and the choice was deliberate. Between her presence and experience, as well as her particular brand of service leadership, McKenna is already shifting the... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 26 May 2016
  • News

Sunil B. Mittal, OPM 27, 1999

in 15 African countries 2012 Launches India’s first 4G service 2013 Elected Vice Chair, International Chamber of Commerce 2014 Bharti’s Airtel launches 4G in Africa Founder and Chairman, Bharti Enterprises With a magnetic smile, an... View Details
Keywords: Susan Young
  • 01 Mar 2004
  • News

New Horizons for Iraq

offensive. Coppa was awarded Bronze Stars for his service in both Afghanistan and Iraq. We moved out of Kuwait on March 21. It was extremely hot and dirty. Everyone understood the position that they were in — you know you’ve got to get... View Details
Keywords: Garry Emmons; James E. Aisner; Julia Hanna; National Security and International Affairs; Government
  • 01 Dec 2007
  • News

Faculty Books

Perspectives on Risk and Regulation: The FDA at 100 edited by Arthur Daemmrich and Joanna Radin (Chemical Heritage Foundation) In a period of rapid scientific and market changes, success in regulating food products, prescription drugs,... View Details
Keywords: Educational Services; Educational Services
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 21 Dec 2022
  • News

HBS Community Comes Together in Wake of Ukraine Invasion

interview with NBC-10 Boston, noted the potential economic impacts of the invasion of Ukraine. "We will see it in fuels, natural gas, gasoline, also in food prices," Shih told the channel, noting that natural gas is also used to make... View Details
  • 18 Nov 2020
  • News

If I Knew Then

Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 11 Nov 2016
  • News

Creating a Coffee Culture in Nigeria

Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Jun 1996
  • News

Reinventing Marketing

becoming the victim of its own success, according to the leaders of the Marketing unit at HBS. "Advances in technology and fundamental changes in how products and services are delivered are enabling other disciplines - such as... View Details
Keywords: Mary Jane Higgins; Illustration by Peter Hoey
  • 17 Jun 2020
  • News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

perspective on the pandemic and it impacts. The April 20 webinar was the club’s first, and featured Dr. Talia Varley, the physician lead of Advisory Services at Cleveland Clinic Canada, as the keynote speaker. The event was sold out, with... View Details
Keywords: Margie Kelley
  • 01 Jun 2005
  • News

Profiles from the Class of 2005

McKinsey in Cleveland as well as a Toyota plant in Kentucky. “My biggest immediate challenge when I return to India will be finding the cultural fit again.” Having worked summer jobs as a teenager in a TVS service station and aluminum... View Details
Keywords: Roger Thompson; Julia Hanna; James E. Aisner; Graduate profiles; Government; Transportation Equipment Manufacturing; Manufacturing
  • 05 Jan 2016
  • News

Alumni Top Two New Lists of Rising Stars

immersive showerhead. Marcela Sapone (MBA 2015), CEO of Hello Alfred, an online, on-demand butler service; cofounded with classmate Jessica Beck. Also on the Forbes list are 2013 Harvard College grads Laura E. D’Asaro, Meryl F. Natow, and Rose Wang, who founded... View Details
Keywords: Forbes; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Dec 2013
  • News

Curing Health Care

The occasion? The company, a leading supplier of cloud-based services for electronic health records (EHR), practice management, and care coordination, was expanding. In a big way. Founded in 1997, athenahealth now serves about 44,000... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Sep 2008
  • News

Farming for Fuel

ethanol plant in an increasingly competitive, complex environment. “For the first time in history, the food and energy markets are converging,” says Reinhardt. “It’s hard to imagine two areas of greater importance, or with greater... View Details
Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Mar 2009
  • News

Model Patient

fatigue syndrome (CFS), which for a long time went undiagnosed; battling CFS for some ten years, she could no longer work and therefore lost her health insurance. Her prescription bills alone were $600 a month, and she sometimes had to choose between buying View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 30 Apr 2018
  • News

How I Built This: Ron Shaich on the Founding of Panera Bread

Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 17 Apr 2017
  • News

Panera-bred Leaders Have Risen Throughout the Restaurant Industry

As Ron Shaich (MBA 1978) grew Au Bon Pain and then the Panera Bread Company into the nation’s largest “fast casual” chain, he was also shaping a team of highly skilled restaurant executives. A recent article in the Boston Globe traces the lineage of these... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
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