Focusing On Customers - Publications - Faculty & Research

01 Apr 2002
News

Urban Evolution - HBS Research on the Inner City

both communities and businesses in the coming decades, HBS professors are making a significant contribution to the urban recovery movement. Building Sustainable Communities Many approaches to revitalizing the inner city have focused View Details

Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate

17 Nov 2022
News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

$386 billion in the IRA, the total investment almost reaches the $700-$800 billion annual budget of the Department of Defense. Of course, the bill’s spending will be over 10-15 years and there are other budgets already focused View Details

18 Nov 2014
News

Touching the lives of patients and their loved ones

Ebru Dorman (MBA 1999) is deputy CEO of the largest private health care provider in Turkey, focused on improving the patient experience. She is also working to introduce the “softer skills” into the primary... View Details

01 Sep 2017
News

Alumni on the Best Business Advice They’ve Ever Received

MORE Hear more advice in the special reunion edition of the Skydeck podcast MORE Hear more advice in the special reunion edition of the Skydeck podcast Spring reunions welcomed 3,600 alumni and guests to campus, and the Bulletin staff set up shop View Details

Keywords: Dan Morrell; Skydeck; podcast; Management of Companies and Enterprises; Management

01 Dec 2020
News

HBS Fund Chairs Reflect on the Past Five Years

graduates, international alumni, and the HBS Fund Investors Society. We ask our peers to join us in making leadership gifts to the HBS Fund and introduced a new fundraising volunteer role—Investors Society class agents—that focuses View Details

01 Apr 1997
News

The Businesslike Gourmet: Karen Page on America's Foodservice Industry

whose innovations and creativity greatly influence the direction of the industry. How big is the foodservice industry? Sales for restaurants alone are projected to top $320 billion in 1997. Restaurants are a hot entrepreneurial growth area, and the chef's profession... View Details

01 Jun 2017
News

A Finger on the Pulse of the Financial System

financial crises. “If beliefs and expectations can be measured in real time,” says Greenwood, “it would be easier to anticipate financial vulnerability and take measures to prevent future crises.” BFFS Project research focuses View Details

01 Mar 2013
News

HBS alumnus Philip Rettger on partnering with the Harvard endowment

Philip Rettger (MBA 1985) has focused his career on renewable and sustainable energy. "While none of us knows what the future will offer for investment returns, I am pleased that the charitable remainder... View Details

Keywords: Trusts; Electric Power Generation, Transmission, Distribution; Utilities

01 Sep 2007
News

How to Take a Stand On UBS and Climate Change

financial services companies as it determines its stand on a matter of increasing public prominence. Oberholzer-Gee teaches the case in Strategies Beyond the Market, a second-year elective that focuses View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Finance

01 Mar 2023
News

Elevator Pitch: Spread the Wealth

a dual purpose. First, to help companies build loyalty with employees and customers and to introduce individuals to share ownership. In addition to receiving share rewards, Upstreet users can buy shares on... View Details

Keywords: entrepreneurship; stock ownership; customer rewards; employee retention; financial literacy; Securities, Commodities, and Other Financial Investments; Finance

14 Jan 2022
News

Tsedal Neeley on Why We Need to Think of the Office as a Tool, with Very Specific Uses

21 Mar 2024
News

OC Alumni Get Clarity on AI; Inequality and Climate Change Explored in DC

Clubs News Clubs News Demystifying AI at Orange County Leadership Breakfast At its first HBS Leadership Breakfast event since before the pandemic, the HBS Association of Orange County (HBSAOC) tackled the potential of AI with a talk titled The Dawning of Artificial... View Details

Keywords: Margie Kelley