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  • All HBS Web  (1,324)
    • News  (406)
    • Research  (673)
    • Events  (2)
  • Faculty Publications  (179)

Show Results For

  • All HBS Web  (1,324)
    • News  (406)
    • Research  (673)
    • Events  (2)
  • Faculty Publications  (179)
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  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

sponsorship. With respect to end users and complementors, decisions to open or close a mature platform involve 1) backward compatibility with prior platform generations; 2) securing exclusive rights to certain complements; or 3) absorbing complements into the core... View Details
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

requested that their own data be deleted, a right which they have due to compliance frameworks like the GDPR, [the European Union’s data regulations]. Aside from privacy considerations, there's also training data that's just incorrect,... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

way. We’ve got to do this.’” They invested their entire life savings—$225,000—into opening the store. The store sold all of its products within four days of opening, forcing it to temporarily close. Earning $1 million in total sales, the... View Details
Keywords: by Pamela Reynolds
  • 23 May 2023
  • Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

Can business leaders harness the star power of celebrities? It might depend on their jawline. A recent study parses 12,000 faces for attributes linked to charisma and proposes a framework to figure out who has it and who doesn’t. Why some... View Details
Keywords: by Kara Baskin
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

The hospitals' CIO, John Halamka, MD, has overseen the development of an information system that places physicians at its center. Describes the design and function of five major components of the system: the On-Line Medical Record,... View Details
Keywords: Martha Lagace
  • 13 Apr 2010
  • First Look

First Look: April 13

course developed by the authors over five years (2004-2008) at the University of Rochester Simon School of Business working with students, alumni, executives, and faculty from various academic institutions. It is currently taught at the... View Details
Keywords: Martha Lagace
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

world. You better use it wisely. And the best thing that you can do is to lift people up and bring them together in bonds of happiness and love. And when we met each other and realized that we thought, wow, if we could join up forces... View Details
Keywords: by HBS Staff
  • 2010
  • Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas
Citation
SSRN
Related
Erhard, Werner, Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model." Harvard Business School Working Paper, No. 10-091, April 2010.
  • July 1996 (Revised July 2025)
  • Case

Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop

By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

To discuss fundamental managerial decisions about their... View Details
Keywords: Managed Care; Capitation; Strategy
Citation
Educators
Purchase
Related
Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop." Harvard Business School Case 197-011, July 1996. (Revised July 2025.)
  • 02 Sep 2014
  • First Look

First Look: September 2

legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including... View Details
Keywords: Sean Silverthorne
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

reported that digital transformation takes significant financial investment and time. Of those who reported making significant progress on their journey, 60 percent had been at it for at least five years. In calculating the resources,... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

Critiques of authenticity But recently three leading scholars at Insead, Stanford, and Wharton challenged the concept of authentic leadership. Like all movements—Harvard University Professor Michael Porter’s famous five View Details
Keywords: by Bill George
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

excitement and the growing enthusiasm, at times even the frenzy, about these new phenomena, on the grounds of the pressing demands on managers to deal with the new reality and on academics to understand these phenomena. “Existing strategy View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and taking orders. With an improperly... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

significant increase in the number of initiatives seeking to mobilize investor voice toward positive social impact. In this paper, I provide a framework outlining the role of investors as stewards of the commons. While companies are... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2015
  • First Look

September 29, 2015

identity and reputation, acting as a “federated republic.” Research limitations/implications—The new and combined application of the Heritage Quotient framework and the Corporate Brand Identity Matrix in the Heritage Brand Identity... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to perform or be fired.” Hamad... View Details
Keywords: by James Heskett; Banking
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

September 2013 to April 2015. We documented 1,926 surgeon-team member interactions during 22 cases, coded them by behavior type and valence, and characterized them by leadership function to create a novel framework of surgical leadership... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2013
  • First Look

First Look: June 11

rulings―separated by several weeks and going in opposite directions―that affected the antitakeover force of SBs. We contribute to the long-standing debate on staggered boards by documenting empirical evidence consistent with the market... View Details
Keywords: Carmen Nobel
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