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  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

or even whether to sell their products via those channels at all if online retailers impose certain bundling policies. I thought the music industry would be an ideal research setting because it is a sector strongly associated with bundled... View Details
Keywords: by Sean Silverthorne; Music
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

can make extreme means seem justifiable.” A company spiraling into debt France Télécom’s troubles started in the late 1990s, after the French government turned the national telephone monopoly into a publicly traded company, now known as Orange. The telecommunications... View Details
Keywords: by Michael Blanding
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

1969, a move generally credited as enabling creation of a software industry in the US. More recently, the Sherman Act has been invoked most frequently to deny mergers, especially those of the “horizontal” variety, that unduly increase... View Details
Keywords: by James Heskett; Technology; Web Services
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

contribute to citations listed in issued patents—and that this could complicate interpretation of findings in this literature. In 2001 the U.S. Patent and Trademark Office (USPTO) began reporting examiner and applicant citations separately. In this paper, we analyze... View Details
Keywords: Sean Silverthorne
  • Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The  words  “business  model”  are  inescapable  in  our  daily  fare of  business  news.  These  two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy
  • 16 Dec 2014
  • First Look

First Look: December 16

risks and making bold investments based on anticipated industry trends and client demand. Now, despite slowing demand for CRO services, PAREXEL is betting that a global footprint and technology capabilities will become its key future... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by the government, we had to furlough 90% of our team. They still receive benefits but no wages. We plan on bringing them all back as soon as we are allowed to reopen, but for now they have no income from the company. Many in our industry... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 27 Nov 2019
  • Sharpening Your Skills

Secrets for Creating a Long-Lasting Brand

A well articulated and adored brand is more valuable to a business than any single product. But they are also vulnerable—a crippled brand, like a a piece of fine crystal with an alarming crack, is one jostle away from breaking apart.... View Details
Keywords: by Sean Silverthorne; Retail
  • December 1994
  • Case

Isabella Stewart Gardner Museum

By: William J. Poorvu
Keywords: Arts; Fine Arts Industry; Boston
Citation
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Related
Poorvu, William J. "Isabella Stewart Gardner Museum." Harvard Business School Case 395-137, December 1994.
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

bank was different, and it is highlighted in its name and in the history of its public statement. "The bottom line: The art is not to predict whether a run might take place, but when." For example, it is very clear that there is no other... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

four museums, including the acclaimed Tate Modern—has pushed the boundaries of what an art museum can be. Its journey may be both a road map and a caution for many institutions—cultural and business—as they begin to explore the promise of... View Details
Keywords: by Michael Blanding; Education
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

Dysfunctions of a Team can be helpful, but mastering the art of hiring takes practice. From 50 to 100 employees. This is a transition period in which you may sit in on candidate reviews for key hires, when the team is deciding whether to... View Details
Keywords: by Julia Austin
  • December 2008 (Revised March 2009)
  • Supplement

The Metropolitan Opera (B)

By: Anita Elberse and Crissy Perez
In April 2007, the New York City Metropolitan Opera's general manager Peter Gelb looks back on the first season of a daring experiment to broadcast performances live in high-definition to movie theaters across North America. While the "Live in HD" program has received... View Details
Keywords: Technology Adoption; Arts; Fine Arts Industry
Citation
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Elberse, Anita, and Crissy Perez. "The Metropolitan Opera (B)." Harvard Business School Supplement 509-034, December 2008. (Revised March 2009.)
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

cassettes or digital content. My fear is that the growth of the industry is going to be limited by capacity. Gazette: Why do a few older technologies, like vinyl, fountain pens, and mechanical watches, enjoy a renaissance while most do... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • September 1978 (Revised September 1991)
  • Case

Metropolitan Museum of Art--1972

By: Regina E. Herzlinger
Keywords: Arts; Fine Arts Industry
Citation
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Herzlinger, Regina E. "Metropolitan Museum of Art--1972." Harvard Business School Case 179-056, September 1978. (Revised September 1991.)
  • May 1993
  • Teaching Note

Museum Accounting Methods Controversy TN, The

By: Regina E. Herzlinger
Keywords: Accounting; Problems and Challenges; Arts; Fine Arts Industry
Citation
Related
Herzlinger, Regina E. "Museum Accounting Methods Controversy TN, The." Harvard Business School Teaching Note 193-124, May 1993.
  • 07 Jul 2010
  • First Look

First Look: July 7

Bidwell Corporation, must decide the best way to replicate his innovative, award-winning approach to curing poverty. Manchester Bidwell's approach, which provides both adult job training tuned to fill the needs of local industries and... View Details
Keywords: Martha Lagace
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

fine with the new policy (most Indian workers are already bilingual, training at university in English), while many Germans found reading and speaking English awkward, making it difficult to express and defend their ideas. According to... View Details
Keywords: by Kim Girard
  • August 1984
  • Book Review

Exhibit Review of 'The Tribal Style: Selections from the African Collection of the Peabody Museum of Salem'

By: Louis T Wells Jr
Keywords: Arts; Information; Fine Arts Industry; Massachusetts
Citation
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Wells, Louis T., Jr. "Exhibit Review of 'The Tribal Style: Selections from the African Collection of the Peabody Museum of Salem'." African Arts 17, no. 4 (August 1984): 79.
  • February 2000 (Revised April 2000)
  • Case

San Francisco Opera

By: John C. Sawhill and Elizabeth Kind
The San Francisco Opera, second largest in the United States, has embarked on a initiative to attract a larger audience and more support from Silicon Valley. Given that the opera's traditional constituency is the older, wealthier residents of San Francisco, this... View Details
Keywords: Arts; Nonprofit Organizations; Marketing Strategy; Internet; Fine Arts Industry; San Francisco
Citation
Educators
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Related
Sawhill, John C., and Elizabeth Kind. "San Francisco Opera." Harvard Business School Case 300-095, February 2000. (Revised April 2000.)
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